Gordie Boucher Nissan of Greenfield

Q was the best! Very polite! Did a great job explaining everything, and he really deserves to be recognized! Very polite! Did a great job explaining everything, and he really deserves to be recognized! More

just now NEW THEY SOLD ME A CAR WITH AN OPEN RECALL! DO NOT SHOP HERE! I traded in my minivan for a different minivan. The salesman even helped me MOVE MY CARSEATS over to the new minivan. The 2012 Hond DO NOT SHOP HERE! I traded in my minivan for a different minivan. The salesman even helped me MOVE MY CARSEATS over to the new minivan. The 2012 Honda Odyssey i purchased on the trade in had a recall for the middle seats not attaching. Today my KIDS FACE was SLAMMED into the back of my seat due to this known recall issue SMASHING HIS FACE and KNOCKED OUT HIS TOOTH. This known recall put my children’s LIVES AT RISK increasing the chances of injury. THE DEALERSHIP KNEW ABOUT THIS RECAL PRIOR TO SALE and chose not to get it fixed or inform me of it. I am willing to spend more money on purchasing a car from a reputable dealer with the expectation that is is inspected and safe. This was not the case with the minivan I purchased, it ended up being a $15000 DEATH TRAP FOR MY CHILDREN More

To not be hounded and asked to buy filters (air and cabin which several times I did do) with every oil change or change brake fluid was a COMPLETE relief. Unless there is an urgent need or concern I just wa which several times I did do) with every oil change or change brake fluid was a COMPLETE relief. Unless there is an urgent need or concern I just want the services I've asked for and this weekend that is exactly what I got. Kory still went through everything in detail with me (including filters and fluids,) made recommendations, but did not hound or make me feel any pressure. He made this a stress free experience for me... So Thank you to my Tech, Kory! More

Julia Hansen was extremely helpful in locating a vehicle for us. The vehicle purchase went very smooth, and met our expectations. Julia was great to work with, and would recommend her. for us. The vehicle purchase went very smooth, and met our expectations. Julia was great to work with, and would recommend her. More

I did get the dates mixed up. I went to the dealership to have service done a day early but I’m coming from an hour and a half away and they said they could accommodate me. They t I went to the dealership to have service done a day early but I’m coming from an hour and a half away and they said they could accommodate me. They told me that I would be done by noon 1230 at noon they still hadn’t even taken my car into service it. No one bothered to come and tell me, that’s pretty bad. If you tell a customer that you can accommodate them and take care of them knowing the situation you should be able to provide that got to the dealership at 8:21 did not leave until after 215. Then I was told they could not fix my heated seats because they were aftermarket it would have to be sent out and they would have to find out who did it. The dealership was the ones that sent out the car to have the heated seats put in and there should’ve been a record, now it’s being taken care of but again it’s something that should’ve been addressed right away and wasn’t this is the first time that everything didn’t go so smooth I haven’t had any complaints before except for a couple of the people that work there but that has also been taken care of. All and all I am satisfied with the service just not with the way that things were handled. It should’ve been handled so much better if there was an issue getting me in after the fact I should have been advised of that I shouldn’t of had to ask, is my vehicle almost ready when it wasn’t even being serviced yet really need to improve on customer service More

Our fourth car purchase from Bouche and Kip Malmstadt. Easy and straightforward. Kip is very knowledgeable and great to work with. It's why we keep coming back! Easy and straightforward. Kip is very knowledgeable and great to work with. It's why we keep coming back! More

Leo step up to handle the situation in a fast and thorough way to work with my time frame ! thorough way to work with my time frame ! More

Everyone is So helpful and friendly at Boucher nissian! Quintin is great to work with. Quintin is great to work with. More

Duke provided excellent service…. .kept me informed. Please provide him as my service advisor in the future. Would go along way in me staying with Gordie Boucher. Thanks .kept me informed. Please provide him as my service advisor in the future. Would go along way in me staying with Gordie Boucher. Thanks More

Justin was awesome to work with! A very enthusiastic, positive salesperson with great follow through. The dealership was great to work worth on every level and is a very professional A very enthusiastic, positive salesperson with great follow through. The dealership was great to work worth on every level and is a very professional environment. More