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Gordie Boucher Nissan of Greenfield - Service Center

Greenfield, WI

4.6
2,017 Reviews
Call Service Center (414) 441-7767

2,017 Reviews of Gordie Boucher Nissan of Greenfield - Service Center

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July 27, 2023

Service Dept had my vehicle for 3 1/2 hours, didn't call me about having more service done, I had to call them, not very happy. More

by SEITZ422
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duke Huffman
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 28, 2023 -

Gordie Boucher Nissan of Greenfield responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss things? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Alex Hienz, Service Manager 262-543-1234

July 27, 2023

Duke do a great job when it come to take care of my vehicle. He give me good advice on the service I need for my vehicle. Nice work! More

by GWMSJR9423
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duke Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 27, 2023 -

Gordie Boucher Nissan of Greenfield responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Nissan of Greenfield.

July 26, 2023

Service Dept. people very friendly. Took almost 2 hours to put 1 tire on for which I had a 7 a.m. appointment. I hunted down service rep to check on status about 1 More

by Kelly S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duke Huffman
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 27, 2023 -

Gordie Boucher Nissan of Greenfield responded

Providing a positive experience is our top priority, Kelly, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to Alex Hienz, Service Manager, at 262-543-1234 directly.

July 26, 2023

This is a great dealership, with personnel who care about your time and your vehicle as you do. More

by ALEXANDERBAIR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Casey
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Jul 26, 2023 -

Gordie Boucher Nissan of Greenfield responded

Thank you, Alexander, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 26, 2023

Great dealership, excellent customer service. They go out of the way to accomplish your needs. More

by SALH027
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 27, 2023 -

Gordie Boucher Nissan of Greenfield responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 26, 2023

Service Dept. people very friendly. Took almost 2 hours to put 1 tire on for which I had a 7 a.m. appointment. I hunted down service rep to check on status about 1 More

by Kelly S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duke Huffman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 27, 2023 -

Gordie Boucher Nissan of Greenfield responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, Kelly, please feel free to contact Alex Hienz, Service Manager, at 262-543-1234 directly. We'd love to get to the bottom of this and turn things around for you.

July 20, 2023

Service was great! Loved the thorough video thanks Francisco (tech), Aaryn (service) for all the recommendations & Boucher Nissan for always a great service. More

by Ajcrty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaryn
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Jul 20, 2023 -

Gordie Boucher Nissan of Greenfield responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Nissan of Greenfield, we look forward to having you as one of our valued customers for many more years to come!

July 20, 2023

Excellent customer service! We know that our car will be well taken care of at this Nissan dealership, More

by JMALM82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duke Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 21, 2023 -

Gordie Boucher Nissan of Greenfield responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Nissan of Greenfield.

July 18, 2023

Truly Appreciated the service I received. , They walked me through and explained everything that potentially was needed and followed up with me until the service was complete. More

by DELAHUNTMARY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duke Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 19, 2023 -

Gordie Boucher Nissan of Greenfield responded

Thank you for taking the time to share your feedback with us, Mary. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 13, 2023

Came in needing a new battery asap. Korey was very helpful and got me in and out in a matter of minutes. Always great service. Korey is not listed as the person i worked with so i'm More

by AGONZALEZ18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Bogacki
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Jul 13, 2023 -

Gordie Boucher Nissan of Greenfield responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Korey and our team, and we look forward to working with you again.

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