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Gordie Boucher Village Ford of Thiensville

Thiensville, WI

Overview
Employees
Reviews
Vehicles
4.8
948 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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121 N. Main Street

Thiensville, WI

53092

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Showing 948 reviews

November 15, 2022

Dissatisfied. We will be buying our cars elsewhere. Will be moving vehicle servicing somewhere else. More

by JIM
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
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Nov 18, 2022 -

Gordie Boucher Village Ford of Thiensville responded

We're sorry to see you did not have a 5 star experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. Please give us a call to discuss further. Sales: Tom Fisher, General Manager 262-242-1100 Service: Michael Wemmer, Service Manager 262-242-1100

November 14, 2022

Great dealership to buy either a used car or a new one. Great staff there. More

by DESPITZ1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2022 -

Gordie Boucher Village Ford of Thiensville responded

We are very happy to have provided you with such a positive experience! Congratulations on your new vehicle! We sincerely value your business and look forward to your next visit.

November 10, 2022

Relatively new dealership purchased from a previous ownership. Because of COVID issues, waiting time for service has increased. Our salesperson was low key and helpful when he detected we were serio More

by ALUSTIG4000
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Ford is very informed and has an easy manner.
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Nov 12, 2022 -

Gordie Boucher Village Ford of Thiensville responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Gordie Boucher Village Ford of Thiensville!

November 07, 2022

Tony Garbo is great to deal with! Before he came to Boucher we had unfortunate dealings with another auto agency. We are right back to Tony. More

by DEBBIEAUDENBY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Garbo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2022 -

Gordie Boucher Village Ford of Thiensville responded

Here at Gordie Boucher Village Ford of Thiensville, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Tony, and it was a pleasure having you at the dealership. We appreciate your review!

October 21, 2022

Superior service, superior personnel, timely service, can not say enough about how we have been treated More

by WISACSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2022 -

Gordie Boucher Village Ford of Thiensville responded

Thank you for choosing Gordie Boucher Village Ford of Thiensville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 20, 2022

Everyone was helpful and the service was great. Everything was explained and done in a timely manner. More

by jeanraywrob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 20, 2022 -

Gordie Boucher Village Ford of Thiensville responded

Jean, Thank you for choosing Gordie Boucher Village Ford of Thiensville. Your feedback and rating mean a lot to us. We're glad Angela was able to help, and we hope to see you again!

October 19, 2022

Tony,Is a wonderful person to work with. He has lots of years of experience also makes you feel real comfortable on what you are buying.I am real happy with the suv I bought. More

by bgedemer1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Garbo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 20, 2022 -

Gordie Boucher Village Ford of Thiensville responded

Thank you so much for your kind words for Tony, and for taking the time to leave us this wonderful feedback!

October 12, 2022

Boucher Village Ford’s service department and advisors are the best! They take such good care of us. Many thanks! More

by RFOSTERMUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 13, 2022 -

Gordie Boucher Village Ford of Thiensville responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Village Ford of Thiensville.

October 06, 2022

They were all amazing :) I would recommend them to anyone. They were very professional and efficient. More

by ROBIN.GLUTH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ford
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Oct 06, 2022 -

Gordie Boucher Village Ford of Thiensville responded

Thank you, Robin, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 05, 2022

Mark was great. Easy to work with. Thanks again Mark. I love my new truck More

by SWESO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ford
Report | Print
Oct 06, 2022 -

Gordie Boucher Village Ford of Thiensville responded

Thank you for your business and this review. We're happy to hear Mark was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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