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Gosch Ford Temecula

Temecula, CA

Overview
Employees
Reviews
Vehicles
4.9
7,220 Reviews
Gosch Ford Temecula is proud to be one of the premier dealerships in Temecula, Ca. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Gosch Ford Temecula a 5 star one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New Ford or Pre-Owned vehicle, you’ve come to the right place.
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26895 Ynez Rd

Temecula, CA

92591

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Showing 7,220 reviews

July 22, 2023

Had car for 3 days and still missed some things plus poor communication this time around. Appreciate valet pick up and courtesy rental to cover the delay but . . . More

by djb1119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cashier. Friendly smile and just nice people
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Jul 22, 2023 -

Gosch Ford Temecula responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn’t meet the standards customers have come to expect, but reviews like this help us improve. If you don’t mind reaching out to us so that we can speak directly, we’d love to address your concerns in detail. Rachelle Long Service Manager 951-699-1302

Jul 22, 2023 -

djb1119 responded

Brake light failure not corrected. Still hearing a clunking in right front on bumps and antena found unscrewed in front seat. Now the check engine light is coming on. Not good. Very concerned about quality of work and crushing disappointment on communication. djb1119@gmail.com.

Jul 22, 2023 -

djb1119 responded

Connected with Sam this morning and she is courageously jumping in to make things right. Much appreciated.

July 22, 2023

Ken Olson always takes excellent care of us! The dealership is very professional too! Sid & Jen More

by j_wilkie66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 24, 2023 -

Gosch Ford Temecula responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Ken and our team, and we look forward to working with you again. Jason Noble General Manager

July 21, 2023

Update: while I usually like to give good reviews, I feel the need to provide this update. I have had to come back more than twice for the same issue. Not very good when “diagnostics” are ran and then they “ More

by Yourname
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cashier lady
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Jul 22, 2023 -

Gosch Ford Temecula responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jason Noble General Manager

July 21, 2023

On time. Fast. Friendly smiles We thank you for keeping us up to date on our maintenance More

by edallen628
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristy Macdonnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayleenna, Trevor Schultz
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Jul 22, 2023 -

Gosch Ford Temecula responded

Thanks for sharing your thoughts about your experience with Gosch Ford Temecula. We appreciate your business and hope to see you again soon! Jason Noble General Manager

July 21, 2023

Great experience and efficient process i buying the truck for our son. Appreciated the service level. More

by jhelbock
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Bonilla
3.0
This rating includes all reviews, with more weight given to recent reviews.
Stewart Economos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Caruthers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 22, 2023 -

Gosch Ford Temecula responded

It's fantastic to hear that we provided you with great customer service while assisting you with your son's new truck! We truly appreciate the opportunity to do business with you. Thanks for choosing Gosch Ford Temecula! Jason Noble General Manager

July 21, 2023

Brandon was so nice. Made buying my bronco so easy. It was the best buying experience I have ever have! More

by Alexac
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Dehoyos
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Jul 22, 2023 -

Gosch Ford Temecula responded

We are very happy to hear that Brandon provided you with such a positive experience during the purchase of your new vehicle! We sincerely value your business and look forward to your next visit. Jason Noble General Manager

July 20, 2023

Service department is second to none, courteous and fast! ! Cameron followed up in a timely manner and always returned my calls and texts! More

by currylam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 22, 2023 -

Gosch Ford Temecula responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Cameron here at Gosch Ford Temecula. Jason Noble General Manager

July 19, 2023

I wanted to recognize Chas Sudol, Jacob Reed, Jesse Bonilla, and Jason Noble for their amazing customer service. I was looking into a Mach E and initially spoke to Chas and Jesse. They genuinely took More

by Nikolicadam32
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Noble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chas Sudol
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Bonilla - 5 stars , Jacob Reed
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Jul 20, 2023 -

Gosch Ford Temecula responded

Thanks for your review, Nikoli! It's great to hear that Chas, Jacob, Jesse, and Jason were able to exceed your expectations. We will pass along your compliments, and congratulations on your new car! All of us at Gosch Ford Temecula are glad to have you as a customer. Jason Noble General Manager

July 19, 2023

Maurice was great, no pressure and had all the information. I spoke to Candice first and she is the reason I went to Gosch Ford and she got me in the door so thank you More

by jwhittle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maurice Diab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stewart Economos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Candice - 5 star
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Jul 19, 2023 -

Gosch Ford Temecula responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Jason Noble General Manager

July 19, 2023

Prompt service, assistance with a car rental, great communication, and completed work on my vehicle early. A+ experience. More

by PatrickM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 19, 2023 -

Gosch Ford Temecula responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Jason Noble General Manager

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