Gosch Ford Temecula

Erica in parts. Erica in parts was beyond amazing. The finest customer service I experienced in my lifetime. I wish she worked in service. She sets the example on how Erica in parts was beyond amazing. The finest customer service I experienced in my lifetime. I wish she worked in service. She sets the example on how to deal with people, More

Parts Every time I visit Gosch Ford Temecula for service, Erica at the parts desk is always a pleasure to deal with. She always has an amazing smile on her Every time I visit Gosch Ford Temecula for service, Erica at the parts desk is always a pleasure to deal with. She always has an amazing smile on her face More

Service Supervisor of the Year Rachelle Long has done it again. OUTSTANDING CUSTOMER SERVICE, attention to detail, no nonsense demeanor; hands down what makes this service departmen Rachelle Long has done it again. OUTSTANDING CUSTOMER SERVICE, attention to detail, no nonsense demeanor; hands down what makes this service department kick. Her leadership and attentiveness to the customer needs is top notch. Jason Noble has a definite winner on this team. Scheduled my wife’s mandatory maintenance on her 2019 Mustang, called the department (Rachelle has been our service rep since we joined the Gosch team), dropped the vehicle off, wait time was top notch as expected, with no issues or setbacks. My experience with Rachelle and this establishment is supreme, and wouldn’t trade this department for the world. Keep up the great work, Gosch Ford should be #1 in the area for years to come. More

Excellent Customer Service Met with Terry to purchase a new F150, he’s always been helpful and has excellent customer service skills. He also did his best to help us stay withi Met with Terry to purchase a new F150, he’s always been helpful and has excellent customer service skills. He also did his best to help us stay within our budget! Thanks More

Great Service My wife and stopped by Gosch Temecula just looking for some pricing on a new Mustang for our daughter. She will be driving in a month or two. We weren My wife and stopped by Gosch Temecula just looking for some pricing on a new Mustang for our daughter. She will be driving in a month or two. We weren't ready to buy at the moment, when Terry McDowell walked up and did something after buying dozens of cars and trucks we never expected or that had never happen before. Terry said it didn't matter if we weren't buying at all, that he was there to answer any questions we had and did. He proceeded to talk to me while my wife went looking. Terry was very helpful to us even knowing we would leave without a car. He help me look on internet to see what we were looking for and how we could choose anything possible and made me very confidant he would be able to find it if it wasn't on the lot. We left Terry with a smile and knowing 100% that when ready we would go back to Terry McDowell when we were ready. The greatest service at any dealership we've been to ever. More

Just a periodic maintenance service Though it was just a basic 70K mile service, the car was filthy & I said it wasn't necessary to wash it, they went ahead and washed it anyway! Thank Though it was just a basic 70K mile service, the car was filthy & I said it wasn't necessary to wash it, they went ahead and washed it anyway! Thank you! More

Amazing customer service Erica at Gosch was so friendly and helpful with us today. We had high expectations and Gosch met all of them for us. So thank you gosch for helping us Erica at Gosch was so friendly and helpful with us today. We had high expectations and Gosch met all of them for us. So thank you gosch for helping us out! More

Awesome experience It’s always a pleasure to come to Gosch. I always find the staff helpful. Especially Erica. she always has a smile on her face and is eager to help. It’s always a pleasure to come to Gosch. I always find the staff helpful. Especially Erica. she always has a smile on her face and is eager to help. More

Amazing customer service Erica in your parts department was very hospitable. She was quick, efficient and very friendly. Made my experience easy and fast. Thank you Ford for h Erica in your parts department was very hospitable. She was quick, efficient and very friendly. Made my experience easy and fast. Thank you Ford for hiring friendly people. More

Service Dept Evelyn greeted me with a cheerful smile and enthusiasm. She had me signed in and ready to be serviced quickly. My car was done in the time specified. Evelyn greeted me with a cheerful smile and enthusiasm. She had me signed in and ready to be serviced quickly. My car was done in the time specified. I was then sent to pay with Erica. Again a great smile and friendly interaction. More