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Gosch Ford Temecula - Service Center

Temecula, CA

4.9
2,484 Reviews

2,484 Reviews of Gosch Ford Temecula - Service Center

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February 10, 2022

Brought my Van in for some work, Nick, my service writer did a great job determining what needed to be done and overseeing the work. Had it back the next day and it’s running and driving better than ever. P More

by nitrodogster
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Adkison
Feb 10, 2022 -

Gosch Ford Temecula responded

Thank you for your business and this review. We're happy to hear Nick and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jason Noble General Manager

February 10, 2022

Almost too easy… great service, great customer service! And, Ford Pass rewards covered the cost. If I had one want above and beyond it would be to automatically wash my car without asking. I won’t ask! More

by Debbie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trevor Schultz
Feb 11, 2022 -

Gosch Ford Temecula responded

Thank you for taking the time to share your thoughts on working with our team, Debbie. We're glad to hear we delivered such a great experience! Jason Noble General Manager

February 09, 2022

Repair is fine except it took six days for the part. And there was minimum communication with rep More

by waycoolclass
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2022 -

Gosch Ford Temecula responded

Thank you for your feedback, and we apologize for the long wait. We appreciate your business and hope you will give us another opportunity to assist you and demonstrate our commitment to great service. Thank you for choosing Gosch Ford Temecula! Jason Noble General Manager

February 09, 2022

Excellent service. BUT one employee entered the cashier area without a mask, in spite of numerous signs.. I felt Gosch Ford allowed this employee to ignore my safety and the rules the rest of us are forced More

by ClaireSage
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2022 -

Gosch Ford Temecula responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Gosch Ford Temecula. Please don't hesitate to reach out if you need anything else. Jason Noble General Manager

February 09, 2022

Joseph is a great help very professional answered all my questions great service provider and employee More

by Ldixon09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2022 -

Gosch Ford Temecula responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Joseph and our team met your expectations. Thank you again for choosing Gosch Ford Temecula, we look forward to having you as one of our valued customers for many more years to come! Jason Noble General Manager

February 09, 2022

This is my second time here for service. Joe has been a great help. He knows his job and performs it well. The dealership is great. More

by Garye
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2022 -

Gosch Ford Temecula responded

Thank you for the kind words for Joe and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Jason Noble General Manager

February 08, 2022

Rachel always provided the best service! I know my car is in goods hands every time I come to Gosch Ford! More

by Rc29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachelle Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2022 -

Gosch Ford Temecula responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Rachel delivered such a great experience! Jason Noble General Manager

February 08, 2022

The Service Advisor was exceptional. Kept me informed and end even washed my car perfectly More

by Buff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Celaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Fuller, Edwards Jones
Feb 09, 2022 -

Gosch Ford Temecula responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jason Noble General Manager

February 08, 2022

Always a smiling face and great complete service here. I have been completely satisfied with all work More

by wjlord53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trevor Schultz
Feb 09, 2022 -

Gosch Ford Temecula responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jason Noble General Manager

February 07, 2022

Got me in early, went out of there way too make sure I was satisfied!!! More

by Kurtkovacks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Adkison
Feb 07, 2022 -

Gosch Ford Temecula responded

Thank you for taking the time to share your feedback with us, Kurt. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jason Noble General Manager

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