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Gosch Ford Temecula - Service Center

Temecula, CA

4.8
3,351 Reviews

3,351 Reviews of Gosch Ford Temecula - Service Center

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December 14, 2023

Good service today. Only beef - the extreme upselling or my service! Came in for multipoint inspection- first thing I heard was $1600! Holy crap! Should have been $79. More

by silvershadow77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramphis Martinez
Dec 15, 2023 -

Gosch Ford Temecula responded

Thank you for taking the time to share your review. We strive to make sure that all of our customers leave happy, and we appreciate your candid feedback. Please don't hesitate to reach out if you have any questions or concerns, we're always happy to help here at Gosch Ford Temecula. Jason Noble General Manager

December 13, 2023

Our advisor treated me very nicely and took care of everything! Answered all of our questions and did a very good job with the billing! I will have no problem recommending your dealership to friends an More

by mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rigo Arechiga Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2023 -

Gosch Ford Temecula responded

Mike, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gosch Ford Temecula. Jason Noble General Manager

December 11, 2023

Cameron was extremely personable and super helpful! ! Thank you for the car wash and great service! More

by Karenec53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2023 -

Gosch Ford Temecula responded

Karen, Thank you for taking the time to share your thoughts on working with Cameron and our team. We're glad to hear we delivered such a great experience! Jason Noble General Manager

Dec 11, 2023 -

Karenec53 responded

You are welcome! I’m wishing everyone a great Christmas and New Years!!

December 09, 2023

Robert went above and beyond to help me figure out why my OEM oil filter wasn’t fitting correctly. Thanks for getting the correct cap that the last shop failed to tell me they switched up! Go Robert! More

by fmx_stew90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Toves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2023 -

Gosch Ford Temecula responded

Thank you for your very kind review. Robert and our service team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gosch Ford Temecula. Jason Noble General Manager

December 09, 2023

Good communication and great service. Highly recommended.. they took great care of my machE. Ford has a quality service. More

by emadrid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2023 -

Gosch Ford Temecula responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gosch Ford Temecula! Jason Noble General Manager

December 08, 2023

As always. The team at Gosch Ford does a great service. Will continue to do business with them. More

by oilking2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2023 -

Gosch Ford Temecula responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gosch Ford Temecula. Jason Noble General Manager

December 08, 2023

Easy scheduling of appointment, easy turn in, quick performance of service. An appealing service experience. More

by DAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rigo Arechiga Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2023 -

Gosch Ford Temecula responded

Thank you, Dan, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jason Noble General Manager

December 07, 2023

The pick-up and delivery was awesome. Keep doing this and I will have my truck serviced here every time. The pick-up and delivery person was also extremely personable. Thank you. More

by Ag247bb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pick-up and delivery driver.
Dec 07, 2023 -

Gosch Ford Temecula responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Jason Noble General Manager

December 07, 2023

I had my 2011 Explorer serviced at Gosch Ford & my service was EXCELLENT! Chris Vecchi & Gary (the concierge driver) & Manager Rachel Long really took fantastic care of my vehicle (& me!), as usual. T More

by VdubH2o
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Vecchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Toves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary (concierge driver) was the best
Dec 07, 2023 -

Gosch Ford Temecula responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jason Noble General Manager

December 06, 2023

Despite the frustrations of my 3 year old truck being in the shop for the 3rd time since 2020, Gosch Ford took care of the repairs and provided me a rental car. Overall, my experience with the lot was great More

by jld48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2023 -

Gosch Ford Temecula responded

Thank you for taking the time to leave us a great rating. Thank you again for choosing Gosch Ford Temecula; we look forward to having you as one of our valued customers for many more years to come! Jason Noble General Manager

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