Gosch Ford Temecula - Service Center

The process from beginning to end was so easy. Everyone I worked with was kind and knowledgeable. Everyone I worked with was kind and knowledgeable. More

The service advisor was very professional and nice. Very understandable and was willing to squeeze me in for an oil change this morning without an appointment. I do realize that he could had said no... Very understandable and was willing to squeeze me in for an oil change this morning without an appointment. I do realize that he could had said no.... Thanks again More

Limped off of freeway with a cylinder misfiring. Kenn Olson listened to my description and viewed the pic I took of the code reader (happened to have with me in truck). He reassured me that his gu Kenn Olson listened to my description and viewed the pic I took of the code reader (happened to have with me in truck). He reassured me that his guys would have a look and be able to get the truck fixed as fast and affordable as possible. He was upfront about final pricing being unable to be determined until his crew checked it but said he would have estimates and options soon. He was closing but made a call to Enterprise to get me a rental car so I could get home and have transportation for work. Kenn even hung around to make sure the Enterprise rep who was coming to get me found me. It was easy to see that he saw my situation and cared enough to make sure things went smoothly for me. I was on my way home in a rental car in less than an hour from when I pulled into Ford. Kenn followed up with me the next day with a description of the exact problem and multiple recommendations from his crew about what my old truck could use. With all of those he came up with options for me to choose from which would get me going again. We discussed all options and determined which would fix the problem and which other suggestions would make the truck reliable beyond the fix - which is what I requested of him when I left it with him. The work was completed by the next day, and I drove off confident that the work was done well. The truck ran great. It is old (2007) and now sits as our spare home truck for running errands. Right now, it is filling in where my commuter car has seen its last days. It has been a great truck with no major problems. But as it ages things may start going. I will most definitely bring it back for service at Gosch Ford in Temecula should I encounter anything beyond my abilities. They have a great service guy in Kenn. (Hope you read these, thanks for your help Kenn) More

Cameron was great. I don't know how he has the patience he does. I could not do his job. You should give him a raise. I don't know how he has the patience he does. I could not do his job. You should give him a raise. More

I’m always impressed from the moment I walk through the door. I also know I’m going to get a Ford know how too. door. I also know I’m going to get a Ford know how too. More

Cameron is the best. I’ve had several issues with customer service from other dealerships throughout the years, due to lack of good customer service after the sale. I’ve I’ve had several issues with customer service from other dealerships throughout the years, due to lack of good customer service after the sale. I’ve never had this issue with Cameron. I’d buy another vehicle from any dealership he works at, since I know service after sale will be too notch. More

Everything went smoothly and they beat the time estimate from the service advisor by about 30 minutes. from the service advisor by about 30 minutes. More

They were very friendly and helpful. Joseph was very professional, helpful and prompt when it came time Joseph was very professional, helpful and prompt when it came time More

I had a great experience with Ken! His communication is excellent and he goes above and beyond to satisfy his customers. I will always come to Gosch Ford Temecula to see Ken! His communication is excellent and he goes above and beyond to satisfy his customers. I will always come to Gosch Ford Temecula to see Ken! More

Cameron / my service advisor makes me feel welcomed and a valued customer each and every time valued customer each and every time More