Gosch Ford Temecula - Service Center

Cameron and the rest of the service crew were kind and efficient. I expected my Bronco to be in the shop for a while, but was really impressed with the quick turnaround and communication. I would recommen efficient. I expected my Bronco to be in the shop for a while, but was really impressed with the quick turnaround and communication. I would recommend anyone to visit this dealership for their service needs. More

Ken is awesome in the service department! ! Always on top of everything and gets the job done! ! Always on top of everything and gets the job done! More

Outstanding service and support given to me at the Retail Parts counter (Invoice #: 3143643). Carlos Lopez and Robert Toves routinely provide me with expert parts information and prompt delivery of my parts Parts counter (Invoice #: 3143643). Carlos Lopez and Robert Toves routinely provide me with expert parts information and prompt delivery of my parts. Courtesy and professionalism are key elements that keep me coming back to Gosch Ford, time and time again. When paying my invoice, it is also refreshing to converse with the cashier/receptionist Kristy McDonnell. Too often these days, those positions are staffed by individuals with zero communication and/or personality skills. Not so at Gosch Ford Temecula. They have earned my business and work hard to keep it. More

We’re we’re helped by a very nice young man - I was a little irritated that the price of the replacement key was so expensive but Joseph was very patient little irritated that the price of the replacement key was so expensive but Joseph was very patient More

Took care of all my problems with no hassle and was done at a very reasonable time at a very reasonable time More

The wait time was too long. I had a early morning appointment for an oil change and it took over two hours for it to be completed. I had a early morning appointment for an oil change and it took over two hours for it to be completed. More

Overall, I highly recommend Gosch Ford Temecula dealership to anyone in the market for a new or used vehicle. Their professionalism, friendly approach, and commitment to customer service truly sets dealership to anyone in the market for a new or used vehicle. Their professionalism, friendly approach, and commitment to customer service truly sets them apart. Make sure to Ask for Kymber !! She’s great More

I am happy that this location improved on service and technology. I love the video link that I can see my car diagnostic and comments from the technician. At the waiting area, the Starbucks coffe technology. I love the video link that I can see my car diagnostic and comments from the technician. At the waiting area, the Starbucks coffee and popcorn is very nice. Seating with working table wand USB charger are perfect when I want to work on my laptop. Also clean drinking water is important. Very happy about the refreshment during the wait at the office. The ride to where I want to go instead of waiting 4 hours is much appreciated. I used to drive Honda that has a shuttle but the Lift driver is much better. I can watch an app to know when the car is coming. Thank you! I am very happy and will continue service my car here. More

Another Exceptional Service Experience at Gosch Ford Service Center!! I recently had the pleasure of visiting my Gosch Ford service center, and I must say that the experience surpassed my expectation Service Center!! I recently had the pleasure of visiting my Gosch Ford service center, and I must say that the experience surpassed my expectations in every way. From the moment I stepped into the facility, I was greeted with a warm and friendly atmosphere that instantly put me at ease. The level of service provided by the staff at this Ford service center is truly exceptional. The service people were not only knowledgeable and professional but also incredibly personable, creating a welcoming environment that made me feel like a valued customer or family. They took the time to listen to my concerns and answer all of my questions, ensuring that I had a clear understanding of the services being performed on my vehicle. What impressed me the most was their attention to detail and commitment to providing top-notch service. Ken Olson is our service coordinator. Ken went above and beyond to ensure that all of my vehicle's needs were addressed, and they kept me informed throughout the entire process. They provided accurate estimates for both cost and time, ensuring that there were no surprises along the way. Additionally, the efficiency of the service center is remarkable. Despite being a busy location, the waiting area was clean and comfortable, equipped with amenities that made my wait enjoyable. The service was completed in a timely manner, and I was back on the road with my vehicle in excellent condition sooner than I expected. Overall, my experience at Temecula Gosch Ford service center was nothing short of fantastic. The combination of exceptional service, knowledgeable staff, and personable service people made it a standout experience. I would highly recommend this service center to anyone in need of automotive service for their Ford vehicle. In conclusion, the outstanding service and personable service people at the Temecula Gosch Ford service center have undoubtedly won me over as we’ve been loyal customers for over 12 years. Their dedication to excellence and genuine care for their customers make them a prime example of what exemplary service should look like. More

Mostly ok, they were not able to complete the air conditioning repair as needed. Required parts were not supported by FORD and used 3rd party part was not available in the time needed. conditioning repair as needed. Required parts were not supported by FORD and used 3rd party part was not available in the time needed. More