Gosch Ford Temecula - Service Center

Very proactive finding/diagnosing what the problem with the vehicle might be. Loved the video explaining the issues with my truck. Out service rep Joseph Britton keeps us informed and updated regularly. the vehicle might be. Loved the video explaining the issues with my truck. Out service rep Joseph Britton keeps us informed and updated regularly. More

Good communication, explained everything in detail. Was good about keeping me informed of what was going ton with my vehicle. Was good about keeping me informed of what was going ton with my vehicle. More

Plan to pay $165. 00 for them to look at your vehicle, no work. A rep tried to charge me $900+ for an oil change and brakes… He tried to charge for 3 diagnostic codes e 00 for them to look at your vehicle, no work. A rep tried to charge me $900+ for an oil change and brakes… He tried to charge for 3 diagnostic codes even though they found no problem. They don’t communicate, so you have to call in to get updates unless you are ok being out of a vehicle for two weeks for minor issues. After finding out what the lastest issue was with my truck they wanted to charge 1000 to replace the bearings in one wheel. They said I should do both front bearings even though the other wasn’t having any issues. $2100.00. I a note able mechanic shop and they said motorcraft parts and labor $450.00. They must be used to people that trust and pay. Be smart and ask questions unless you just don’t care overspending. Every time I call ahead to have my vehicle ready to be picked up they say yes it’s ready then I show up and it takes 20 minutes for them to pull the car around. There was supposedly ready. I always came because there was always some kind of warranty issue. This is my last visit for both of our Fords. They post that they have the best ratings. I literally don’t know how that’s possible. More

As usual Ken was excellent. He is the reason I still take my car to Ford He is the reason I still take my car to Ford More

Ken in service is absolutely amazing! He makes coming I'm for regular maintenance such a breeze and is always making sure our car is at our best before we leave. Thank you so much for alw He makes coming I'm for regular maintenance such a breeze and is always making sure our car is at our best before we leave. Thank you so much for always taking care of myself and my family. More

Had some issues with my expedition. Rachael immediately got a hold of me, and corrected the issues. She went above and beyond to make sure that we were satisfied and our vehicle was com Rachael immediately got a hold of me, and corrected the issues. She went above and beyond to make sure that we were satisfied and our vehicle was complete in a timely manner! Thank you Rachael, you’re greatly appreciated! More

Great dealership to work at great people to work with. And Rachel’s a very good and nice boss likes to get stuff done witch I like too. Having a great time working with everyone here. And Rachel’s a very good and nice boss likes to get stuff done witch I like too. Having a great time working with everyone here. More

Honest and fair repair shop Always have a great experience when bringing my car in for service the staff is always friendly and helpful. Samantha Masuguchi will be the reason I continue to use Gosc experience when bringing my car in for service the staff is always friendly and helpful. Samantha Masuguchi will be the reason I continue to use Gosch Ford Temecula. More

The service advisor never gets back with follow up items. The last two times I have gone in I get him assigned to my case and I cringe. The last two times I have gone in I get him assigned to my case and I cringe. More

Not happy with tect who disconnected my Banks tuner now it doesn’t work thanks alot it doesn’t work thanks alot More