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Gosch Ford Temecula - Service Center

Temecula, CA

4.8
3,195 Reviews

3,195 Reviews of Gosch Ford Temecula - Service Center

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June 10, 2023

Samantha did a great job to make sure I had my truck back quickly and made sure I was taken care of. More

by Tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Masuguchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2023 -

Gosch Ford Temecula responded

Thank you so much for your kind words, Tim, and for taking the time to leave us this wonderful feedback! Jason Noble General Manager

June 09, 2023

Joseph Britton saved the day. I had to return to the dealership twice for the same problem and even got push back on my second visit after having already spoke with Lori about the More

by dennis.pabin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2023 -

Gosch Ford Temecula responded

Thank you for taking the time to share your thoughts on working with our team. If you would like to further discuss your visit, Dennis, feel free to contact us at your convenience. Jason Noble General Manager

June 09, 2023

I was waited on immediately and was taken to my service advisor. He told me how long the recall work would take and I waited in the nice customer lounge. The work eas done faster than expected and I eas More

by etfarms
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2023 -

Gosch Ford Temecula responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jason Noble General Manager

June 09, 2023

Joseph and Chris always give kind, professional and fast service when I bring my vehicles to Gosch Ford Temecula, along with the whole service team here at Gosch. I am a lifelong customer. More

by Dane tilton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Vecchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2023 -

Gosch Ford Temecula responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jason Noble General Manager

June 09, 2023

The process was quick and painless while I waited for the work to be done. More

by Ryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2023 -

Gosch Ford Temecula responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gosch Ford Temecula. Jason Noble General Manager

June 08, 2023

I’ve had several of my vehicles serviced at gosch ford and the experience have always been positive. Cameron is always positive n helpful. Great staff . Thank you for everyone service. More

by Gmanr03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Toves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Mantel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2023 -

Gosch Ford Temecula responded

We are very happy to hear that Cameron and the team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jason Noble General Manager

June 07, 2023

Waited 4 hrs. .. Diagnostic didn't start until 45 after dropped off. If diagnostic starts at 8:00 why was appt made for 7:45? More

by davidguaderrama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Gosch Ford Temecula responded

Thank you for taking the time to share your thoughts on working with our team. If you would like to further discuss your visit, David, feel free to contact us at your convenience. Jason Noble General Manager

June 07, 2023

Took my vehicle in to get serviced. The ac wasn’t working, and was quoted almost $5,300 for the ac, and other repairs. I explained the most important repair to us at the time was the ai More

by Gr8guns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2023 -

Gosch Ford Temecula responded

Good afternoon. I am so sorry to hear that you are still having ac issues after your last service visit. May you please call me at (951) 719-8182 at your earliest convenience to discuss this matter. I appreciate your time and consideration. Rachelle Long Service Manager Gosch Ford Temecula

June 06, 2023

THis SERVICE DEPARTMENT IS OUTSTANDING. KENN WENT OUT OF HIS WAY TO TAKE CARE OF ME. I HIGHLY RECOMMEND THIS SERVICE DEPART. THANKS KENN FOR THE VIP TREATMENT. I'LL BE BACK Jeff More

by jefflenard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Mantel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2023 -

Gosch Ford Temecula responded

Jeff, Thank you for your business and this review. We're happy to hear Kenn and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jason Noble General Manager

June 06, 2023

Very professional and great communication. I appreciate his great customer service!! I also will choose Gosh Temecula Ford More

by roxannaquintero1291
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Gosch Ford Temecula responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gosch Ford Temecula, Roxanna, we look forward to having you as one of our valued customers for many more years to come! Jason Noble General Manager

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