Back

Gosch Ford Temecula - Service Center

Temecula, CA

4.8
3,241 Reviews

3,241 Reviews of Gosch Ford Temecula - Service Center

Sort by
June 13, 2023

Had some issues with my expedition. Rachael immediately got a hold of me, and corrected the issues. She went above and beyond to make sure that we were satisfied and our vehicle was com More

by Gr8guns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2023 -

Gosch Ford Temecula responded

Thanks for sharing about your experience with Gosch Ford Temecula. We appreciate your business and hope to see you again soon! Jason Noble General Manager

June 12, 2023

Not happy with tect who disconnected my Banks tuner now it doesn’t work thanks alot More

by Cecil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2023 -

Gosch Ford Temecula responded

Good morning. I truly apologize that you were not completely satisfied from your last service visit. Please call me at your earliest convenience at (951) 719-8220. Thank you. Rachelle Long Service Manager Gosch Ford Temecula

June 12, 2023

Great dealership to work at great people to work with. And Rachel’s a very good and nice boss likes to get stuff done witch I like too. Having a great time working with everyone here. More

by Joseph ullian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jun 13, 2023 -

Gosch Ford Temecula responded

Joseph, thank you for choosing Gosch Ford Temecula. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jason Noble General Manager

June 12, 2023

Honest and fair repair shop Always have a great experience when bringing my car in for service the staff is always friendly and helpful. Samantha Masuguchi will be the reason I continue to use Gosc More

by Cappycow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Masuguchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2023 -

Gosch Ford Temecula responded

Thank you for your business and this review. We're happy to hear Samantha and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jason Noble General Manager

June 12, 2023

The service advisor never gets back with follow up items. The last two times I have gone in I get him assigned to my case and I cringe. More

by AVD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph Britton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brisa Quintero
Jul 08, 2023 -

Gosch Ford Temecula responded

Good morning. I truly apologize that you were not completely satisfied from your last service visit. Please call me at your earliest convenience at (951) 719-8220. Thank you. Rachelle Long Service Manager Gosch Ford Temecula

June 11, 2023

Professional service team. Provides video of service with recommendations. Also supplies car health report after service More

by Rdelliott0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2023 -

Gosch Ford Temecula responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gosch Ford Temecula, we look forward to having you as one of our valued customers for many more years to come! Jason Noble General Manager

June 10, 2023

Samantha did a great job to make sure I had my truck back quickly and made sure I was taken care of. More

by Tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Masuguchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2023 -

Gosch Ford Temecula responded

Thank you so much for your kind words, Tim, and for taking the time to leave us this wonderful feedback! Jason Noble General Manager

June 09, 2023

Joseph Britton saved the day. I had to return to the dealership twice for the same problem and even got push back on my second visit after having already spoke with Lori about the More

by dennis.pabin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2023 -

Gosch Ford Temecula responded

Thank you for taking the time to share your thoughts on working with our team. If you would like to further discuss your visit, Dennis, feel free to contact us at your convenience. Jason Noble General Manager

June 09, 2023

I was waited on immediately and was taken to my service advisor. He told me how long the recall work would take and I waited in the nice customer lounge. The work eas done faster than expected and I eas More

by etfarms
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2023 -

Gosch Ford Temecula responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jason Noble General Manager

June 09, 2023

The process was quick and painless while I waited for the work to be done. More

by Ryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2023 -

Gosch Ford Temecula responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gosch Ford Temecula. Jason Noble General Manager

...
117
...