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Gosch Ford Temecula - Service Center

Temecula, CA

4.8
3,313 Reviews

3,313 Reviews of Gosch Ford Temecula - Service Center

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August 03, 2023

Was able to get service and repairs needed. Joseph Britton stayed in communication for the second set of repairs. More

by plo3384
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevor Schultz
Aug 04, 2023 -

Gosch Ford Temecula responded

Thank you for taking the time to share your thoughts on working with Trevor, Joseph, and our team. We're glad to hear we delivered such a great experience! Jason Noble General Manager

August 03, 2023

Always quick and thorough with the maintenance of our vehicle. The office is pleasant and it’s been a great experience dealing with this dealership. More

by Ra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2023 -

Gosch Ford Temecula responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Jason Noble General Manager

August 03, 2023

Cameron foster took real good care of me and my truck. Very happy with gosch ford. More

by nbprez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2023 -

Gosch Ford Temecula responded

It's great to hear that Cameron and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gosch Ford Temecula! Jason Noble General Manager

August 02, 2023

Cameron and the rest of the service crew were kind and efficient. I expected my Bronco to be in the shop for a while, but was really impressed with the quick turnaround and communication. I would recommen More

by Asia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Vecchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2023 -

Gosch Ford Temecula responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Cameron and our team met your expectations. Thank you for choosing Gosch Ford Temecula, we look forward to having you as a valued customer for many years to come! Jason Noble General Manager

August 02, 2023

Ken is awesome in the service department! ! Always on top of everything and gets the job done! More

by Michelle Hays
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2023 -

Gosch Ford Temecula responded

Thank you, Michelle! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Kenn met your expectations. Thank you again for choosing Gosch Ford Temecula, we look forward to having you as one of our valued customers for many more years to come! Jason Noble General Manager

August 01, 2023

Took care of all my problems with no hassle and was done at a very reasonable time More

by themonsters3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2023 -

Gosch Ford Temecula responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Kenn met your expectations. Thank you again for choosing Gosch Ford Temecula, we look forward to having you as one of our valued customers for many more years to come! Jason Noble General Manager

August 01, 2023

Outstanding service and support given to me at the Retail Parts counter (Invoice #: 3143643). Carlos Lopez and Robert Toves routinely provide me with expert parts information and prompt delivery of my parts More

by John Laser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristy Macdonnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Toves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2023 -

Gosch Ford Temecula responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, John, and it's great to hear about your excellent experience here at Gosch Ford Temecula. Jason Noble General Manager

August 01, 2023

We’re we’re helped by a very nice young man - I was a little irritated that the price of the replacement key was so expensive but Joseph was very patient More

by Landshark07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2023 -

Gosch Ford Temecula responded

Thank you for your business and this review. We're happy to hear Joseph and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jason Noble General Manager

July 31, 2023

The wait time was too long. I had a early morning appointment for an oil change and it took over two hours for it to be completed. More

by st_porter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2023 -

Gosch Ford Temecula responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon! Jason Noble General Manager

July 30, 2023

Overall, I highly recommend Gosch Ford Temecula dealership to anyone in the market for a new or used vehicle. Their professionalism, friendly approach, and commitment to customer service truly sets More

by Idobedoindat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kymber
Jul 31, 2023 -

Gosch Ford Temecula responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Kymber and our team, and we look forward to working with you again. Jason Noble General Manager

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