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Gosch Ford Temecula - Service Center

Temecula, CA

4.8
3,195 Reviews

3,195 Reviews of Gosch Ford Temecula - Service Center

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April 28, 2023

Trevor gave exceptional customer service. Immediate attention to our issue. He provided consistent communication during our service. THANK YOU TREVOR More

by Smithfamily
Recommend Dealer
Yes
Employees Worked With
Service Dept: Trevor
May 01, 2023 -

Gosch Ford Temecula responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jason Noble General Manager

April 28, 2023

This is my first experience with Raymond who is a real car guy and knows his stuff and how to treat customers! I've been a customer at Gosch and before Rancho never disappointed! More

by Joseph Bongiovanni
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Quintero
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2023 -

Gosch Ford Temecula responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gosch Ford Temecula to be a positive one. Please don't hesitate to reach out if you need anything else. Jason Noble General Manager

April 26, 2023

Cameron was great to work with, my problem was solved with minimal hassle. Thanks for everything! More

by savagelizard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2023 -

Gosch Ford Temecula responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gosch Ford Temecula. Jason Noble General Manager

April 26, 2023

These people always take good care or my truck. Checking out with Alyssa the cashier is easy and fast. More

by jimleathers57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Masuguchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa, cashier
Apr 26, 2023 -

Gosch Ford Temecula responded

Jim, thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jason Noble General Manager

Apr 26, 2023 -

jimleathers57 responded

Jason, All of the service techs are good. But Samantha seems to go out of her way to make sure my truck and I are taken care of no matter how busy. She’s great!

April 26, 2023

Excellent customer service and attention to detail. Stayed in communication, which was extremely helpful concerning my schedule. Many Thanks! More

by rmharkins5656
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2023 -

Gosch Ford Temecula responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jason Noble General Manager

April 26, 2023

Absolutely 5 Star service - problem corrected - will recommend and refer this dealership and its very professional service department. More

by Jerry
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2023 -

Jerry responded

5 star review

April 26, 2023

Joseph and the crew have always provided great service for my requests. Bravo to them. More

by oilking2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2023 -

Gosch Ford Temecula responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gosch Ford Temecula to be a positive one. Please don't hesitate to reach out if you need anything else. Jason Noble General Manager

April 26, 2023

The dealership always looks clean and professional. The best part of the dealership is the service provided by Joseph Britton. His communication skills are on point. Always lets you know everything More

by Richard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2023 -

Gosch Ford Temecula responded

Thank you for the kind words for our service department, Richard! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Jason Noble General Manager

April 25, 2023

They’ve made many improvements to this dealership over the years. I was impressed, which is hard to do, during my last oil change visit. The service experience was outstanding! It was a busy morning, but More

by Aisha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2023 -

Gosch Ford Temecula responded

Thank you for choosing Gosch Ford Temecula. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jason Noble General Manager

April 25, 2023

Love their service department! Very happy with the entire team. My car was serviced with great care and I couldn’t be happier! More

by angelicadoll32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Masuguchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2023 -

Gosch Ford Temecula responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gosch Ford Temecula. Jason Noble General Manager

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