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Gosch Ford Temecula - Service Center

Temecula, CA

4.8
3,250 Reviews

3,250 Reviews of Gosch Ford Temecula - Service Center

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June 08, 2023

I’ve had several of my vehicles serviced at gosch ford and the experience have always been positive. Cameron is always positive n helpful. Great staff . Thank you for everyone service. More

by Gmanr03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Toves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Mantel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2023 -

Gosch Ford Temecula responded

We are very happy to hear that Cameron and the team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jason Noble General Manager

June 07, 2023

Took my vehicle in to get serviced. The ac wasn’t working, and was quoted almost $5,300 for the ac, and other repairs. I explained the most important repair to us at the time was the ai More

by Gr8guns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2023 -

Gosch Ford Temecula responded

Good afternoon. I am so sorry to hear that you are still having ac issues after your last service visit. May you please call me at (951) 719-8182 at your earliest convenience to discuss this matter. I appreciate your time and consideration. Rachelle Long Service Manager Gosch Ford Temecula

June 07, 2023

Waited 4 hrs. .. Diagnostic didn't start until 45 after dropped off. If diagnostic starts at 8:00 why was appt made for 7:45? More

by davidguaderrama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Gosch Ford Temecula responded

Thank you for taking the time to share your thoughts on working with our team. If you would like to further discuss your visit, David, feel free to contact us at your convenience. Jason Noble General Manager

June 06, 2023

THis SERVICE DEPARTMENT IS OUTSTANDING. KENN WENT OUT OF HIS WAY TO TAKE CARE OF ME. I HIGHLY RECOMMEND THIS SERVICE DEPART. THANKS KENN FOR THE VIP TREATMENT. I'LL BE BACK Jeff More

by jefflenard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Mantel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2023 -

Gosch Ford Temecula responded

Jeff, Thank you for your business and this review. We're happy to hear Kenn and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jason Noble General Manager

June 06, 2023

Very professional and great communication. I appreciate his great customer service!! I also will choose Gosh Temecula Ford More

by roxannaquintero1291
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Gosch Ford Temecula responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gosch Ford Temecula, Roxanna, we look forward to having you as one of our valued customers for many more years to come! Jason Noble General Manager

June 06, 2023

Everything was fine the day I picked up my truck and it arrived and the person who attended me was busy on the phone and it was not good to tell me wait or go to someone else until later someone help me More

by Rolando_mx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Gosch Ford Temecula responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Jason Noble General Manager

June 06, 2023

Took in my mach e for tire rotation for a 2pm appointment. Walked into service center and everyone basically ignored me. Once someone helped me out it seemed like the employees had no organizatio More

by m8trix11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph Britton
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2023 -

Gosch Ford Temecula responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Rachelle Long Service Manager

June 01, 2023

Cameron did a great job of getting my Bronco worked on quickly with multiple mechanics. Nice, since it was a recall and I was not excited about spending all day there. More

by Glendavw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Mantel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2023 -

Gosch Ford Temecula responded

Thank you for taking the time to share your feedback with us. Cameron and our service team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jason Noble General Manager

May 27, 2023

J.Britton was always on point with our needs. Very attentive. Thankyou Gosch Ford Temecula ! More

by Jrbbq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2023 -

Gosch Ford Temecula responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gosch Ford Temecula. Jason Noble General Manager

May 27, 2023

Samantha is fantastic! After checking to see if I could get a Lyft home, she tells me the dealership has depleted the funds for the month on any type of shuttle rides..I wa More

by Trackman56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Masuguchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2023 -

Gosch Ford Temecula responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Samantha here at Gosch Ford Temecula. Jason Noble General Manager

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