Gosch Ford Temecula - Service Center

Unfortunately, I had a poor customer service experience with a competitor dealership. The issues that I had with them were resolved quickly and the representative in service listened to my needs and helped with a competitor dealership. The issues that I had with them were resolved quickly and the representative in service listened to my needs and helped resolve the issues. I will be scheduling future services with Gosch. Thank you More

I almost gave them a “4 star” due to what I thought at the time was lack of communication when awaiting a response. However, their gracious response of what had taken place regarding late response was mor the time was lack of communication when awaiting a response. However, their gracious response of what had taken place regarding late response was more than sufficient. The service turned out to be awesome! More

Raymond Quintero is very professional and made my service experience easy and smooth. The service department is top notch and the porters go above and beyond, as always. I highly recommend! experience easy and smooth. The service department is top notch and the porters go above and beyond, as always. I highly recommend! More

Quick, great service of my F-450. Rigo was prompt and communicative and I'll look forward to returning. Rigo was prompt and communicative and I'll look forward to returning. More

The people are very friendly and customer oriented. Unfortunately it took almost 2 hours to mount a license plate bracket. This is way too long as it is only a minor work. Unfortunately it took almost 2 hours to mount a license plate bracket. This is way too long as it is only a minor work. More

Cameron met my expectations in all respects — timely communication, explanation of the problem and proposed solution, breakdown of the repair costs, and the pros and cons of repair alternatives. communication, explanation of the problem and proposed solution, breakdown of the repair costs, and the pros and cons of repair alternatives. More

Raymond did service on my vehicle and provided me with exceptional customer service. He was patient with me, did his best to communicate with me while having a language barrier and guided me on what was b exceptional customer service. He was patient with me, did his best to communicate with me while having a language barrier and guided me on what was best for my car. More

Had a wiper recall on my Ford F150. Was unable to drive in the rain due to my windshield wipers not working. I called and set up an appointment with Gosch and they were able to get me i Was unable to drive in the rain due to my windshield wipers not working. I called and set up an appointment with Gosch and they were able to get me in the next day. my service advisor. Samantha Masuguchi was very friendly and helpful. She was able to get me in and out of there in under two hours and they had the part available. Didn't need to order and wait any longer! Thanks, Samantha and Gosch Ford. You guys are awesome. I will definitely be doing more business with you! 😄 More

Samantha Masuguchi Was absolutely wonderful to work with! Explained everything that was done on my F150. I'll be asking for her in the future services for the truch! Explained everything that was done on my F150. I'll be asking for her in the future services for the truch! More

As always, the staff is very informative and always willing to help. This is my go to location for any of my truck maintenance needs. willing to help. This is my go to location for any of my truck maintenance needs. More