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Gosch Ford Temecula - Service Center

Temecula, CA

4.9
3,503 Reviews

3,503 Reviews of Gosch Ford Temecula - Service Center

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August 24, 2022

Cameron was very clear, knowledgeable and approachable. Great communication skills throughout the process, I never felt out of the loop. Very professional service. More

by Kieren_carrington
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2022 -

Gosch Ford Temecula responded

Thank you so much for your kind words, Kieren, and for taking the time to leave us this wonderful feedback! Jason Noble General Manager

August 22, 2022

Chris Vecchi is my service advisor and he always gives me great advice. I know he has my best interest in mind and he is very knowledgeable and professional. More

by cassandrasellshomes4u
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Vecchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2022 -

Gosch Ford Temecula responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we always deliver such a great experience! Jason Noble General Manager

August 20, 2022

Chris Vecchi was AMAZING. I have to say that I was a bit bothered that I didn't get a response when I called and texted for an update on my 2017 Ford Explorer. However, when More

by Chaotic.Hot.Mess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Vecchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2022 -

Gosch Ford Temecula responded

Thank you for your very kind review. Chris and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gosch Ford Temecula. Jason Noble General Manager

August 20, 2022

Gosch ford Temecula is the best of the best Rachelle Long is the most helpful and professional service manager More

by Budgetemail69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachelle Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2022 -

Gosch Ford Temecula responded

Thanks for sharing your thoughts about your experience with Gosch Ford Temecula. Rachelle and our team appreciate your business and hope to see you again soon! Jason Noble General Manager

August 20, 2022

Rachelle Long is the most efficient and professional manager I have met. I was very upset when I got to the dealership because of my Ford vehicle but she calmed me down and got my vehicle repaired in a More

by tennis_grl072000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachelle Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2022 -

Gosch Ford Temecula responded

It's great to hear that Rachelle was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Gosch Ford Temecula! Jason Noble General Manager

August 20, 2022

Rachelle has been very thoughtful and helpful through the issues we have had with my Ford. She is very patient and understanding. Thank you Rachelle More

by Risa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachelle Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2022 -

Gosch Ford Temecula responded

Risa, Thank you for taking the time to share your feedback with us. Rachelle and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jason Noble General Manager

August 20, 2022

Service department is the best in town. Rachelle runs an awesome service department. Everyone is friendly and great attitude. Keep it up More

by Philip Sales
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachelle Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2022 -

Gosch Ford Temecula responded

Phillip, We appreciate your business, Rachelle and our team looks forward to serving you again soon! Jason Noble General Manager

August 20, 2022

Rachelle Long has been my go to person for over 15 years. She takes care of me and my wife like family. One less thing for me to worry about. More

by jeff27az
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachelle Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2022 -

Gosch Ford Temecula responded

Jeff, Thank you for choosing Gosch Ford Temecula, your feedback and rating mean a lot to us. We're glad Rachelle was able to help, and we hope to see you again! Jason Noble General Manager

August 19, 2022

Joseph was accommodating and he took care of the problem that I have with my car in a timely manner More

by Bondwiz
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2022 -

Gosch Ford Temecula responded

Thank you for your business and this review. We're happy to hear Joseph and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jason Noble General Manager

August 19, 2022

I appreciate Joseph’s understanding about my limitations about car care. I am a widow. More

by rreese5h
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2022 -

Gosch Ford Temecula responded

Thank you for the kind words for our service department! Joseph and our team look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Jason Noble General Manager

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