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Gosch Ford Temecula - Service Center

Temecula, CA

4.8
3,337 Reviews

3,337 Reviews of Gosch Ford Temecula - Service Center

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April 12, 2022

Good communication from my advisor. They need more seating outside though when waiting to be picked up More

by lisaglee62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2022 -

Gosch Ford Temecula responded

Lisa, Thank you! Joseph and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gosch Ford Temecula. Jason Noble General Manager

April 11, 2022

When I go to Temecula Ford I always ask for Joseph Britton because I know he will take care of me. I trust him and his knowledge of the dealership and the vehicles worked on there. Harry More

by Harry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2022 -

Gosch Ford Temecula responded

harry, Thank you so much for your excellent review! We are so glad that Joseph had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Gosch Ford Temecula. Please don't hesitate to reach out if you need anything else. Jason Noble General Manager

April 11, 2022

Great service. They were fast, cost efficient, and they even washed my car. Thank you very much! More

by mnolte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2022 -

Gosch Ford Temecula responded

Thank you for the kind words for our service department! Joseph and our team look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Jason Noble General Manager

April 08, 2022

The service that I experienced at Gosch Ford was excellent from beginning to end. I was beyond appreciative that they offer teachers a free oil change and a loaner car for the day. Everyone I encoun More

by tcubbedge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Masuguchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2022 -

Gosch Ford Temecula responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gosch Ford Temecula, we look forward to having you as one of our valued customers for many more years to come! Jason Noble General Manager

April 07, 2022

Great communication from start to finish inc a text message and a video showing my car and talking me through what was done and any other items worth noting by the tech that did the work. Great upfront More

by Rbayton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Jones, Edwards Jones
Apr 08, 2022 -

Gosch Ford Temecula responded

It's great to hear that Edward was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Gosch Ford Temecula! Jason Noble General Manager

April 07, 2022

Had a few old recalls. Kenn was so professional / friendly and went above and beyond to make sure my moms car was up to date w everything. Gosch is very lucky to have such More

by Army Wife
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2022 -

Gosch Ford Temecula responded

Thank you for taking the time to share your thoughts on working with Kenn and our team. We're glad to hear we delivered such a great experience! Jason Noble General Manager

April 06, 2022

Great service and customer care. The video was a great feature. Thank you for a great and timely visit More

by Caddyman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwards Jones
Apr 06, 2022 -

Gosch Ford Temecula responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Edwards and our team, and we look forward to working with you again. Jason Noble General Manager

April 06, 2022

I brought my 2019 explorer in for a safety recall and had an 8:30 appointment. The line was very long and I anticipated a long wait. After checking in they got the car in right away and within an hour the is More

by bolt_fan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 05, 2022

Great customer service provided by Nick! Will definitely be asking for him for future service appointments. More

by Michelle Cam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Wigchert
Apr 06, 2022 -

Gosch Ford Temecula responded

Michelle, Thank you for choosing Gosch Ford Temecula, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jason Noble General Manager

April 01, 2022

Thank you Samantha in service for always going over and beyond to make sure my car and myself are taken care of. I truly appreciate you and your team’s kindness. Thank you again for today. More

by sherysegarcia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Masuguchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2022 -

Gosch Ford Temecula responded

Sheryse, Thank you for the kind words for our service department! Samantha and our team look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Jason Noble General Manager

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