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Gosch Ford Temecula - Service Center

Temecula, CA

4.8
3,198 Reviews

3,198 Reviews of Gosch Ford Temecula - Service Center

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November 03, 2021

Very accommodating. Service was helping me as soon as I arrived and it was busy More

by Deanna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service person I didn’t get the name.
Nov 04, 2021 -

Gosch Ford Temecula responded

It has been a pleasure serving you. Quality customer service is always our number one priority, Deanna, and we're happy to hear that we met your expectations. Thank you again for choosing Gosch Ford Temecula, we look forward to having you as one of our valued customers for many more years to come! Jason Noble General Manager

November 03, 2021

What was an expected one hour oil change when I arrived quickly became a three hour visit for additiinal break work however; my service advisor, Ed, worked hard to limit my stay and maintained excellent li More

by Ford driver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwards Jones
Nov 04, 2021 -

Gosch Ford Temecula responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gosch Ford Temecula. Jason Noble General Manager

November 03, 2021

Excellent and fast service,Thank you for the service.I greeted my doubts that I had More

by angelicallerena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2021 -

Gosch Ford Temecula responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jason Noble General Manager

November 02, 2021

I give the Dealership a Five my service rep. was on top of everything like the way he made sure I was totally satisfied. The one thing I have to complain about is I get to the dealerships, and get in line More

by CoolD
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Chris Vecchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2021 -

Gosch Ford Temecula responded

Thank you for your feedback. We're sorry to hear about your experience and would love to get to the bottom of it with you. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Grant Bell Service Manager 951-699-1302 ext 130

November 02, 2021

Chris Vecchi helped me out and got me an immediate appoint for an oil and filter change, for an upcoming trip I am taking. I was in and out of the shop in minimal time. They text me a video on my vehi More

by ndsjunk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Vecchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Mantel
Nov 03, 2021 -

Gosch Ford Temecula responded

Thank you for choosing Gosch Ford Temecula, your feedback and rating mean a lot to us. We're glad Chris was able to help, and we hope to see you again! Jason Noble General Manager

November 01, 2021

Sam and Rachelle took care of me. I will only service my Ford with Gosch Ford Temecula. Thank you so much!!!!! More

by rocket5220
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Noble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachelle Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Masuguchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Fuller
Nov 01, 2021 -

Gosch Ford Temecula responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Sam, Rachelle and our team, and don't hesitate to let us know if we can be of further assistance. Jason Noble General Manager

October 30, 2021

Samantha masuguchi was honest and professional. Taken care of right away. Service team courteous too. More

by Deanna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Masuguchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick. Don’t know the name of service guy doing the work.
Oct 30, 2021 -

Deanna responded

I don’t believe I will be taking my vehicle for service anywhere else! Thank you Samantha M At Gosch Ford!

October 29, 2021

Samantha was absolutely wonderful! She explained everything, was so nice,and made the whole experience enjoyable! More

by K.la
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Masuguchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2021 -

Gosch Ford Temecula responded

Thank you so much for your excellent review! We are so glad that Samantha had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Gosch Ford Temecula. Please don't hesitate to reach out if you need anything else. Jason Noble General Manager

October 28, 2021

The greeters were super polite and very helpful.They The greeters were super polite and very helpful. They made me feel welcome and asked lots of good questions to make sure I got the service I needed. More

by Mike.jkelectric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Adkison
Oct 29, 2021 -

Gosch Ford Temecula responded

Mike, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gosch Ford Temecula. Jason Noble General Manager

October 26, 2021

Always so fast and easy to come in for service.Kenn Always so fast and easy to come in for service. Kenn Olson is great, he always goes above and beyond to make sure We are taken care of. More

by amorenoz66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2021 -

Gosch Ford Temecula responded

We are very happy Ken provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jason Noble General Manager

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