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Gosch Ford Temecula - Service Center

Temecula, CA

4.8
3,198 Reviews

3,198 Reviews of Gosch Ford Temecula - Service Center

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October 26, 2021

Service department is great and they do their best to provide great service. Two words. More

by Ratchet_girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure who my advisor was
Oct 27, 2021 -

Gosch Ford Temecula responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gosch Ford Temecula, we look forward to having you as one of our valued customers for many more years to come! Jason Noble General Manager

October 24, 2021

My experience here has been awesome. The communication is great. The video of my vehicle being serviced in the text update is great! More

by cummess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Masuguchi
3.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Vecchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Adkison, Trevor Schultz
Oct 24, 2021 -

Gosch Ford Temecula responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jason Noble General Manager

October 23, 2021

The best dealership. Easy schedule arrangements and service staff are great 👍 . I’ll come back to this dealership again. More

by RANDOLF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2021 -

Gosch Ford Temecula responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jason Noble General Manager

October 20, 2021

Great service. Nick took care of my vehicle and let me know the vital maintenance issues as well and the less imminent items. More

by anelson019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Adkison
Oct 20, 2021 -

Gosch Ford Temecula responded

Thank you for your review and kind words for Nick. We appreciate your business and our team looks forward to serving you again soon! Jason Noble General Manager

October 20, 2021

From the initial contact with the service manager Trevor to the video by service mechanic and summary again with Trevor treated with personal attention and given professional information. Time frame was ins More

by Mquiz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grady, Trevor Schultz
Oct 21, 2021 -

Gosch Ford Temecula responded

It's great to hear that Trevor was able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gosch Ford Temecula! Jason Noble General Manager

October 20, 2021

Great dealership in a very convienent location. Adequately staffed, everyone was so helpful and friendly. More

by Honeyycrispp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2021 -

Gosch Ford Temecula responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again! Jason Noble General Manager

October 16, 2021

We have bought and serviced many cars here for over 25 years. Even after we moved 20 miles away we still continue to return because of the superior service. We are especially pleased with Kenn Olson who More

by KurtCarrie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2021 -

Gosch Ford Temecula responded

Thank you for choosing Gosch Ford Temecula, your feedback and rating mean a lot to us. We're glad Kenn is always able to help, and we hope to see you again! Jason Noble General Manager

October 15, 2021

Best service department ever. I have been working with Kenn Olson for many years and I wouldn't go anywhere else. The entire staff is friendly and helpful. I truly feel like they are a part of the commu More

by Brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2021 -

Gosch Ford Temecula responded

Thank you, Brian, for your business and this review. We're happy to hear Kenn and the rest of our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jason Noble General Manager

October 15, 2021

Prompt, precise, service.Never any pressure.I even took Prompt, precise, service. Never any pressure. I even took a test drive in a new Escape. Also was able to speak to Austin who helped me find out the More

by Wdwine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Schultz, Austin Reynolds
Oct 17, 2021 -

Gosch Ford Temecula responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gosch Ford Temecula. Jason Noble General Manager

October 15, 2021

Love that they offer an oil change for educators program. It’s nice to be recognized and honored. Gosch does a great job communicating when the car is done and further service concerns. More

by gwilson2
Recommend Dealer
Yes
Employees Worked With
Ed Jones
Oct 17, 2021 -

Gosch Ford Temecula responded

Thanks for sharing your thoughts about your experience with Gosch Ford Temecula. We appreciate your business and hope to see you again soon! Jason Noble General Manager

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