3,354 Reviews of Gosch Ford Temecula - Service Center
The latch on our glove box broke, and we stopped while on a trip at Gosch Ford to see about ordering it. The parts department guy, Carlos, was SUPER nice!! He looked up the information for us, and printed it a trip at Gosch Ford to see about ordering it. The parts department guy, Carlos, was SUPER nice!! He looked up the information for us, and printed it out, and showed us a diagram for installing it ourselves. As we were only going to be in town for a week, he suggested ordering it to be delivered to our home dealer as it was coming from Tennessee and probably wouldn't arrive in time. The reason I'm bothering to write this is that Carlos couldn't have been nicer or more helpful. Our local dealer could learn a lesson or two! More
This dealership is always super attentive and gets you in and out quick. Whenever we have any questions about anything they always give us answers in a timely manner while being in the loop and informed abou and out quick. Whenever we have any questions about anything they always give us answers in a timely manner while being in the loop and informed about every step along the way. More
The purchase of my hybrid escape from Gosch Temecula was a good decision. Price was as expected and the car is perfect for my needs. It has had an issue with some of the trim but the service department, spe a good decision. Price was as expected and the car is perfect for my needs. It has had an issue with some of the trim but the service department, specifically my contact service person Nick, who went above and beyond to help me...twice for the same issue. It's good to know the dealership backs up their inventory along with extremely capable people. Thank you Nick and your team for the rapid response and completion. If you have options, Gosch Ford is a good choice. More
The cashier gave great service and was very friendly. I would recommend this dealer because of the service I received would recommend this dealer because of the service I received More
Excellent customer service. Best prices in town. Felt welcomed as soon as I walked in. welcomed as soon as I walked in. More
Joe was very nice and professional. I stayed in the lobby til the service on my car was completed. The lobby was pleasant and clean. I especially appreciated the car wash. One less thing I had to do! T lobby til the service on my car was completed. The lobby was pleasant and clean. I especially appreciated the car wash. One less thing I had to do! Thank you for making the repair on my vehicle painless More
Joseph was very friendly and helpful. The work was completed in a timely manner. Pleasant atmosphere in the lounge. completed in a timely manner. Pleasant atmosphere in the lounge. More
Honestly one of the best customer service experiences I have ever encountered. Ed was so helpful and timely on getting our explorer done. Def love this place! have ever encountered. Ed was so helpful and timely on getting our explorer done. Def love this place! More
Alysea was extremely patient, helpful and nice. She explained to me everything clearly and concisely. It is a great feeling to be able to feel the dealer is a trust worthy place to do business with. explained to me everything clearly and concisely. It is a great feeling to be able to feel the dealer is a trust worthy place to do business with. More
Chris is always helpful and informative when I bring my Fusion Titanium into the dealership for service. Fusion Titanium into the dealership for service. More