Gosch Ford Temecula - Service Center

Rachelle Long in service always goes over and above of what’s expected. Her communication is excellent and her service exceeds expectations. Her projections on when my vehicle is ready are very accurate. what’s expected. Her communication is excellent and her service exceeds expectations. Her projections on when my vehicle is ready are very accurate. More

Rachelle is a very kind and proffecianal at her job,she was in contact with me wail my car was repaired, thanks very much Rachelle was in contact with me wail my car was repaired, thanks very much Rachelle More

Great customer service. Rachelle treats you like a guest, not just another customer. Work is always done properly and on time. Terry McDowell is friendly, helpful and honest! not just another customer. Work is always done properly and on time. Terry McDowell is friendly, helpful and honest! More

Excellent service. My car was serviced and completed on time. It was washed and returned clean. During the service time, Rachelle Long provided regular updates on the status. Thank you. time. It was washed and returned clean. During the service time, Rachelle Long provided regular updates on the status. Thank you. More

I have been bringing my 2015 F-150 to Gosch since I purchased it new for all of its required maintenance. They are always friendly, and help me with keeping up the maintenance by keeping all of the wor purchased it new for all of its required maintenance. They are always friendly, and help me with keeping up the maintenance by keeping all of the work on file. Rachel was my service manager today; she is very knowledgeable, friendly and recommended a few items that needed to be serviced even though they were not what I had came in for. More

We were very pleased with the organization of Gosch Ford. While sitting in our car, reps approached & took our info & the trouble we were having with our car. They then ushered us inside where a service rep While sitting in our car, reps approached & took our info & the trouble we were having with our car. They then ushered us inside where a service rep Joseph took over. He was extremely cordial & personable & also went above & beyond to help us. Joseph was able to get our car checked, fixed, & delivered back to us within a couple hours. We are grateful for the great & speedy service! More

Bought A f150 black widow and an Explorer sport on same night. Not knowing that my suspension lift wasn't tightened down properly. Until 15,000 miles later when out of nowhere my tires wore super fast on night. Not knowing that my suspension lift wasn't tightened down properly. Until 15,000 miles later when out of nowhere my tires wore super fast on the inside. And there was a knocking sound when in 4 wheel drive.brought it in and was told SCA Proformance didn't tighten down the lift. That's why my tires were so bad so fast. Was told they put in a claim to SCA . 3 months later after multiple visits and calls to ford with no return calls.. I go down and finally told SC a said to my negligence yet will give me tires at cost. Ford let that stand! Then there are places on the truck where SCA installed fender flails that have rubbed the paint do the bare metal. They put in a claim for that . That was over a month ago! Haven't heard back from them. This place is a joke..To top it all off during the purchase and paying off our trade in they didn't get the check to Chrysler in time so we took an 80 point hit on our credit score for their mistake, was told we would get a letter to fix it, That was one year ago!!!!!!!!!! Don't go to this dealership if your smart. More

I was pleasantly surprised by how easy getting an appointment was and the friendliness of everyone there. Rachelle Long was amazing!!! She answered all my questions and kept in contact through out th appointment was and the friendliness of everyone there. Rachelle Long was amazing!!! She answered all my questions and kept in contact through out the process!!! More

Joseph is always easy to deal with. Timely service, many available appointment times. No hiccups. Easy e-pay options, not too much exposure to other people. available appointment times. No hiccups. Easy e-pay options, not too much exposure to other people. More

Nick was awesome! He’s extremely knowledgeable, professional and accommodating. He arranged for transpiration and made sure all work was completed to my satisfaction. Thanks professional and accommodating. He arranged for transpiration and made sure all work was completed to my satisfaction. Thanks More