2,481 Reviews of Gosch Ford Temecula - Service Center
Great job a pleasure working with your service person very f Great job very helpful and pleasant your service person was very accommodating and saw that everything was done in a timely manner thank you very much Great job very helpful and pleasant your service person was very accommodating and saw that everything was done in a timely manner thank you very much for everything that was done More
Splendid The service was fantastic. From the time that I called To make the appointment ,to the time that I brought the vehicle in. She kept me informed on wh The service was fantastic. From the time that I called To make the appointment ,to the time that I brought the vehicle in. She kept me informed on what was being done and And when there was A-day delay to order parts she let me know immediately and offered a rental car. When I came to pick up the car she was polite courteous the car was clean she brought me out to were the car was parked. Sent text to me the next day to find out if there were any issues or anything else she could help me with. More
Crappy quality and broken promises Had a trailer hitch installed on our explorer. The cut into the bumper looks horrible. The plastic piece that then goes into bumper broke off the fi Had a trailer hitch installed on our explorer. The cut into the bumper looks horrible. The plastic piece that then goes into bumper broke off the first time we removed the cover - before leaving the ford parking lot. Complained, only to be told we would have to come back for repairs. Manager of the entire service dept said they would fill my gas tank for the trouble. The service manager assigned to our vehicle repeated this to me day of and then denied it when we went back for the repair. Ended up getting half a tank out of them. Also when we went back for the repair, which they scheduled on a Saturday, we were told the body shop is closed on saturdays. So they send us to enterprise for a rental, who was out of cars! Total joke. Writing this review, as this is not the first time we have had issues with this ford service station. We will not be using them again! More
Great Service Trevor provided excellent service. From making sure I had Uber rides to and from the dealership to going over the 10-point inspection with me before I Trevor provided excellent service. From making sure I had Uber rides to and from the dealership to going over the 10-point inspection with me before I left. All in all, a great experience. More
Service Brought vehicle in for oil change and was done. Price went up from last couple oil changes but no biggie. Nearest dealer to my location Brought vehicle in for oil change and was done. Price went up from last couple oil changes but no biggie. Nearest dealer to my location More
Service work I had my truck in for service while I was waiting I looked at a new vehicle. I was given very helpful and thoughtful help I had my truck in for service while I was waiting I looked at a new vehicle. I was given very helpful and thoughtful help More
Came in for an oil change, drove away in a new car. I came in for an oil change and drove away and a new car that was upgraded. It was easy. My toddler was happy with how fast it was. I came in for an oil change and drove away and a new car that was upgraded. It was easy. My toddler was happy with how fast it was. More
Excellent Customer Service After a 14 year relationship with Lake Elsinore Ford and 4 New cars/trucks I am starting a new relationship with Temecula Gosch Ford! Service Technici After a 14 year relationship with Lake Elsinore Ford and 4 New cars/trucks I am starting a new relationship with Temecula Gosch Ford! Service Technician Rachelle Long and Service Manager Tom Fuller treated me so great! I was updated daily and called after services were provided to make sure I was satisfied. Thank you for restoring my car and making me happy to drive it again! More
Rachelle Long is the BEST Rachell Long has been my service writer since I started using Gosh Ford. She is amazingly knowledgeable about my Explorer and about service operat Rachell Long has been my service writer since I started using Gosh Ford. She is amazingly knowledgeable about my Explorer and about service operations. She works extremely hard to provide information I request. Her estimates are always accurate and she has never tried to oversell. She ALWAYS returns calls in a timely fashion But the thing I appreciate anout her the most is her ATTIDUDE! She is always upbeat, she always has a smile on her face and she is always pleasant and respectfull no matter how busy she is. If Rachelle ever goes to another Ford dealer, I’d take my car to her for service. More
Service Want to thank Ken Olsen always make my service appointment a pleasure. Love his honesty and advice. I always refer him to friends asking who Want to thank Ken Olsen always make my service appointment a pleasure. Love his honesty and advice. I always refer him to friends asking who to see for service. More