Gosch Ford Temecula - Service Center

This review is for Kenn Olson who is an amazing person who from the start to the finish provided me with excellent service. He went above and beyond. He is so kind and very pleasant. Thank you Kenn so muc who from the start to the finish provided me with excellent service. He went above and beyond. He is so kind and very pleasant. Thank you Kenn so much. God bless you Gosch Ford family! More

Quality Professionalism I actually work the parts department for a Ford dealer in another state. I need a part that was on back order from the factory and Pablo came to my r I actually work the parts department for a Ford dealer in another state. I need a part that was on back order from the factory and Pablo came to my rescue. He was very professional and followed through with my request for special shipping to my customer. He quickly prepared my order and notified me of the tracking information as I requested. It is my hope that employees here at my store can deliver the kind of service to our customers as Pablo has. Great job Pablo! I hope to do business with you again. More

Always Satisfied Rachelle Long has been my point of contact for several years now. She is always professional and kind. I will always take my Ford's to her. Thanks Rac Rachelle Long has been my point of contact for several years now. She is always professional and kind. I will always take my Ford's to her. Thanks Rachelle. More

EX 2020 We have bought 4 new cars in our 60yrs. of marriage. We took my wife’s 2020 Explorer to Gosch in Temecula for warranty work. Our service writer was/is We have bought 4 new cars in our 60yrs. of marriage. We took my wife’s 2020 Explorer to Gosch in Temecula for warranty work. Our service writer was/is Rachelle Long. What a joy it was/is to know and work with this amazing person.. When we ph. and discussed our concerns with Rachelle and she explained to us her recommendations we then knew she was top of the line for our service writer. Rachelle is 100% better than all other service writers we have had in the past. Rachelle, We will be back to Gosch Ford in Temecula because of you..You are a ruby jewel as a Service Writer. Always again Always a smile on the face of Rachelle Long.. All the best to you Rachelle.. Later my dear. 4 More

Overall it’s a very good dealership. Service department is efficient and helpful. I recommend this Ford dealer. I also recommend working with Chas Sudol in the sales department. Very honest and straightfor is efficient and helpful. I recommend this Ford dealer. I also recommend working with Chas Sudol in the sales department. Very honest and straightforward guy. More

Gosch takes excellent care of our vehicles. We have purchased several vehicles from this dealership. Their service department is outstanding. Every single service professional treats you like you are a purchased several vehicles from this dealership. Their service department is outstanding. Every single service professional treats you like you are a special client. Rachelle Long always goes the extra mile to ensure outstanding service and follow up. More

Kenn Olson, the best Service Adviser I've ever worked with! I recently brought in my 2018 Mustang GT Convertible for a issue with road noise. This is my 19th car I've owned through 8 different MFG's, and have n I recently brought in my 2018 Mustang GT Convertible for a issue with road noise. This is my 19th car I've owned through 8 different MFG's, and have never had a experience with a Service Adviser like I have with Kenn. Kenn Olsen's tech found that a front left wheel bearing had premature wear and replaced it with no problem under MFG Warranty. It now drives like a dream and I will be coming here for future needs of service. Thanks Kenn, you're a true asset to Gosch Ford. More

Best Dealership Service I have my Ford serviced at the Gosch Ford Temecula because of the Service of David Sanchez He is the best auto service person I have ever dealt wit I have my Ford serviced at the Gosch Ford Temecula because of the Service of David Sanchez He is the best auto service person I have ever dealt with. More

Took my 2017 F150 in for routine servicing. Service Writer Kenn Olsen was prompt, courteous and professional. He reviewed my vehicle's history and found a Transmission Recall for my truck th Service Writer Kenn Olsen was prompt, courteous and professional. He reviewed my vehicle's history and found a Transmission Recall for my truck that had been missed. He was able to get my vehicle serviced and the recall parts installed, all on the same visit and within the time estimate. Much appreciated... Dz More

Service Review Needed to take my 2014 Edge in for a check engine light. The whole experience was great. I was greeted promptly and had my vehicle checked in. Rachell Needed to take my 2014 Edge in for a check engine light. The whole experience was great. I was greeted promptly and had my vehicle checked in. Rachelle advised me she would update me when the tech diagnosed problem. Received a call from Rachelle next work day and she advised me problem would be corrected that day. Vehicle was completed as promised. Rachelle is an amazing professional and provides outstanding customer service. I highly recommend Rachelle and dealership. More