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Gosch Ford Temecula - Service Center

Temecula, CA

4.9
3,521 Reviews

3,521 Reviews of Gosch Ford Temecula - Service Center

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June 13, 2025

I had the privilege of having Kenn Olsen, as my service agent. He did a fantastic job, was very professional and knowledgeable and the the truck was finished & runs perfect as he said it would, and on time More

by wbr642
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2025 -

Gosch Ford Temecula responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jason Noble General Manager

June 13, 2025

They make an oil change and maintenance easy and quick! Love that they pick up and drop off More

by tiffanyladd77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2025 -

Gosch Ford Temecula responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gosch Ford Temecula! Jason Noble General Manager

June 13, 2025

Always very responsive and caring about the condition of my vehicle I have a diesel so it makes it hard to have serviced but Ramphis and gosch ford Temecula always seem to fit me in the schedule and get my More

by briermarquardt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramphis Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2025 -

Gosch Ford Temecula responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gosch Ford Temecula to be a positive one. Please don't hesitate to reach out if you need anything else. Jason Noble General Manager

June 13, 2025

Carlos Lopez in the parts department can help and get what you need when it comes to parts! Always helpful and always finds what I need. Your hard work, dedication, professionalism and eager to help does More

by lupevillalobos09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2025 -

Gosch Ford Temecula responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jason Noble General Manager

June 13, 2025

Had a great experience with the parts department. Got exactly what I needed. Thank you More

by anthony.garcia223
Recommend Dealer
Yes
Employees Worked With
Alysea Geraths
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Celaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nina Arredondo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hector Orozca
Jun 13, 2025 -

Gosch Ford Temecula responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gosch Ford Temecula, we look forward to having you as a valued customer for many years to come! Jason Noble General Manager

June 13, 2025

This place has the most friendly and helpful staff. This is not my first time going here for help with parts. Nina is so friendly, knowledgeable and super helpful with whatever your needs may be! More

by naomiruth315
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nina Arredondo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2025 -

Gosch Ford Temecula responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jason Noble General Manager

June 13, 2025

Needed apart for my fusion. Dropped in to gosch for and they were friendly and helpful. More

by bert_mg205
Recommend Dealer
Yes
Employees Worked With
Carlos Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2025 -

Gosch Ford Temecula responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gosch Ford Temecula. We look forward to having you as one of our valued customers for many more years to come! Jason Noble General Manager

June 13, 2025

Parts department was great glen showed you a 3d cimatic of the parts that i needed More

by Gabriel S
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn Johnston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nina Arredondo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2025 -

Gosch Ford Temecula responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jason Noble General Manager

June 13, 2025

Issues with the pickup and delivery service, issues with the service department not knowing which parts to install. This dealer is a joke. Do not take your ford here. More

by PaulKerseyy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph Britton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2025 -

Gosch Ford Temecula responded

Thank you for this feedback, Pat. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Rachelle Long Parts and Service Director

June 12, 2025

Ken Olson has always been honest and helpful with any service I may need. I trust him and the dealership with my vehicle. Always great service! More

by Teri Oakes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2025 -

Gosch Ford Temecula responded

Thanks for sharing about your experience with Gosch Ford Temecula. We appreciate your business and hope to see you again soon! Jason Noble General Manager

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