3,269 Reviews of Gosch Ford Temecula - Service Center
Service writer Trevor Schultz was great. I had an appointment to get to. He got me in and out in a great time and he was friendly. Thank you. appointment to get to. He got me in and out in a great time and he was friendly. Thank you. More
Over the years I have grown skeptical of anyone working at a car dealership, but Kenn Olsen proved to be trustworthy, kind, and hard working. He provided detailed information about my car situation and ser at a car dealership, but Kenn Olsen proved to be trustworthy, kind, and hard working. He provided detailed information about my car situation and service options. He even called the dealer I purchased the vehicle from to find out additional information needed to. He also made sure my car was ready by the time I needed it. I would definitely return to Gosch Ford for service and ask for Kenn Olsen's assistance. More
Rachelle is wonderful to work with every time I come see her. She interacts with me and always has a smile on her face. She's great with me and very helpful in making me understand what is wrong with my car her. She interacts with me and always has a smile on her face. She's great with me and very helpful in making me understand what is wrong with my car. More
5000 mile service This was the first service for this vehicle, which was purchased at this dealership. Kenn Olsen is far and away the best service writer/advisor at the This was the first service for this vehicle, which was purchased at this dealership. Kenn Olsen is far and away the best service writer/advisor at the dealership. Always provides great service. Service was completed as promised. More
Good. Had a great loaner car too. Hoping to get a car wash with service. But it’s ok! The service was great and the folks were nice! wash with service. But it’s ok! The service was great and the folks were nice! More
GO GOSCH FORD TEMECULA Came to get my car serviced. My service writer, Ken Olson was addressed my car needs and was very attentive. The customer waiting lounge is nice and Came to get my car serviced. My service writer, Ken Olson was addressed my car needs and was very attentive. The customer waiting lounge is nice and inviting and away from sales. I felt welcomed. Gosch Ford of Temecula is better than Lake Elsinore Ford! More
I love Gosch Ford Temecula mostly because of my service advisor Nick. He takes such great care of me and my car. He looks for things before they become an issue. He knows me when I call and he has gone abo advisor Nick. He takes such great care of me and my car. He looks for things before they become an issue. He knows me when I call and he has gone above and beyond for me every single time I come in! The entire service department is excellent! More
Check Engine (CE) Light and DPF problem Cameron Foster my service writer was excellent at explaining my problems and the resolution. CE came on while towing to prepare for our vacation. H Cameron Foster my service writer was excellent at explaining my problems and the resolution. CE came on while towing to prepare for our vacation. Hearing that the problems were easy to resolve was excellent news. However I did not have an appointment. No problem. We will get you on the road.. They did.. More
The service rep, Rachelle Long is amazing!! She is always helpful and able to get my car in for service when it's convenient for me. Whenever I feel stuck, I explain my situation and she always has a always helpful and able to get my car in for service when it's convenient for me. Whenever I feel stuck, I explain my situation and she always has a solution. Love her!! She is definitely a huge asset to Gosch! More
Thank goodness fo Ken Olson! Honestly, if it wasn't for Ken Olson I would have been done with Ford a long time ago. Although my 2017 Ford Explorer has been giving me nothing but p Honestly, if it wasn't for Ken Olson I would have been done with Ford a long time ago. Although my 2017 Ford Explorer has been giving me nothing but problems and headaches since I purchased it, Ken has continued to make the best out of bad situation after bad situation. He goes above and beyond for his clients, not only for me, but I have seen the customer satisfaction of others while I am standing in line at the service department. I know my car is in good hands with him when I drop it off and I am very grateful for that. More