Gosch Ford Temecula - Service Center

Professional and friendly After explaining the issue I had with my car, Kenn was very helpful and straightforward about the process, and did not charge me when the issue ended After explaining the issue I had with my car, Kenn was very helpful and straightforward about the process, and did not charge me when the issue ended up being related to, but not caused by a warranty covered part. I can't speak for all their service representatives; in the past I had a service rep basically tell me to go fly a kite when a door actuator recall that Ford had previously performed failed (although Ford corporate is mostly to blame), but Kenn is a good guy who you can trust. I strongly recommend you ask for him if you visit this Ford dealership for service. More

Fifteen Years of Great Service from Service Rep- Kenn Olson Knowing that the job is challenging day in and day out, Kenn is always nice, kind, knowledgeable. and Professional. He has always had my best interes Knowing that the job is challenging day in and day out, Kenn is always nice, kind, knowledgeable. and Professional. He has always had my best interest in mind, I appreciate that ! More

Customer Service Gosch Ford's service representative, Rachel Long, never fails to provide the best service. She does a wonderful job keeping us informed on progress of Gosch Ford's service representative, Rachel Long, never fails to provide the best service. She does a wonderful job keeping us informed on progress of our vehicle when we bring it in for warranty or routine maintenance. More

Great service This dealership is great and has the best customer service around it's clean and runs on time. Rachelle Long works hard to get you what you need. This dealership is great and has the best customer service around it's clean and runs on time. Rachelle Long works hard to get you what you need. More

Ken Olson Ken is the utmost professional when representing Gosch Ford. Clearly explains what is going on with my vehicle in an easy to understand manner. I lo Ken is the utmost professional when representing Gosch Ford. Clearly explains what is going on with my vehicle in an easy to understand manner. I love working in the customer lounge while I wait for my vehicle. Ken does a great job of keeping me informed. I’ve recommended that my friends who have Ford/Lincoln vehicles contact Ken for the best services. I also had the pleasure of Erica in the cashier department; she is so pleasant to interact with. I recently purchased a license plate holder and she was very helpful and educated about what I need do to register it. Thanks! More

Customer Service received by Kenn Olson in Service Dept. This Service Adviser is an asset to your dealership. He goes out of his way to make you feel special no matter what your problem might be. Without an This Service Adviser is an asset to your dealership. He goes out of his way to make you feel special no matter what your problem might be. Without an appointment, me dropping by the dealership he helped me with a connection from my phone to the car. He always has a smile and calming personality. He makes sure the customer comes first. He also is very good at getting back to you with email conversation. Keep him and please reward him in some way of recognition for what he does for your dealership customers More

These people really went above and beyond! I came in for a service and talked with Kenn Olson, such a stand up guy and really went above and beyond the call of duty for me. I appreciate everyth I came in for a service and talked with Kenn Olson, such a stand up guy and really went above and beyond the call of duty for me. I appreciate everything they did for me and they got me all hooked up and on the road with no troubles. More

Ken Olson is Awesome! The Best! We have been bringing our car into Gosch Ford as long as we have had our SUV. We have always dealt with Ken Olson. He has always been so kind, attent We have been bringing our car into Gosch Ford as long as we have had our SUV. We have always dealt with Ken Olson. He has always been so kind, attentive, Prompt with answers and helpful beyond my expectations. He goes above and beyond to give us the best service. Our SUV has been so reliable and we give credit to Ken Olson and his mechanics that repair and do regular maintenance to our SUV. Ive never had to worry I have confidence she will be running good and smooth when she goes to Ken @ Gosch Ford Temecula. Thank you Ken for everything, you have been so very Awesome. God Bless you, Kimberly Elmore More

Nick's always upfront, honest, and great service !!!! Nick's been my service advisor for almost 3 years, and has always been helpful in making the financial part less painful, by providing options in repl Nick's been my service advisor for almost 3 years, and has always been helpful in making the financial part less painful, by providing options in replacement parts and/or advising me on if things can wait til for another few months or so. Always on top of it, prompt, and great service More

Vehicle Service Nick is very organized and helpful if accommodations need to be made while waiting for a vehicle to be serviced. Highly recommend Nick for your servi Nick is very organized and helpful if accommodations need to be made while waiting for a vehicle to be serviced. Highly recommend Nick for your service needs. More