Gosch Ford Temecula - Service Center

Gosch is great! Kenn is a great service advisor who has helped me for about 14 years. He’s kind and very knowledgeable and has always looked out for my best interest. Kenn is a great service advisor who has helped me for about 14 years. He’s kind and very knowledgeable and has always looked out for my best interest. Thank you kenn! More

Coins in the CD player Jason Noble's team in the service dept. went above and beyond. I had been driving around without a radio for months cause I was worried my SYNC module Jason Noble's team in the service dept. went above and beyond. I had been driving around without a radio for months cause I was worried my SYNC module had failed and I'd have to replace it. But Kenn Olson talked to me after consulting with a tech and found out that the issue may be my CD player, which had been out of commission for years due to my kids putting coins in there. After asking me if I wanted to give them a shot at removing the coins before doing anything -- that option was much less expensive than ordering a new part -- they called the next day with good news. Turns out the coins ($.89 worth!) were the issue and they were able to get the radio rocking again without having to get in a new part, which would have taken days.. SYNC system is working again too. All in all, another great experience with Gosch. (The coins are going in the kids' piggy bank.) More

Service I have a great experience at the Ford service. I would recommend cameron foster for any of your service needs. He answered all questions and was very I have a great experience at the Ford service. I would recommend cameron foster for any of your service needs. He answered all questions and was very friendly. More

Smiles for the asking Great place to get things done. The service was awesome and check out was quick and easy. Gerry was helpful and quick to service my fusion with oil Great place to get things done. The service was awesome and check out was quick and easy. Gerry was helpful and quick to service my fusion with oil in just over a half hour. More

Service and parts I came into service and mike was very helpful, then I proceeded to the cashier, Erica, she was so friendly and so polite. Extremely professional, I ac I came into service and mike was very helpful, then I proceeded to the cashier, Erica, she was so friendly and so polite. Extremely professional, I actually like returning here unlike other dealerships. More

Erica in parts. Erica in parts was beyond amazing. The finest customer service I experienced in my lifetime. I wish she worked in service. She sets the example on how Erica in parts was beyond amazing. The finest customer service I experienced in my lifetime. I wish she worked in service. She sets the example on how to deal with people, More

Service Supervisor of the Year Rachelle Long has done it again. OUTSTANDING CUSTOMER SERVICE, attention to detail, no nonsense demeanor; hands down what makes this service departmen Rachelle Long has done it again. OUTSTANDING CUSTOMER SERVICE, attention to detail, no nonsense demeanor; hands down what makes this service department kick. Her leadership and attentiveness to the customer needs is top notch. Jason Noble has a definite winner on this team. Scheduled my wife’s mandatory maintenance on her 2019 Mustang, called the department (Rachelle has been our service rep since we joined the Gosch team), dropped the vehicle off, wait time was top notch as expected, with no issues or setbacks. My experience with Rachelle and this establishment is supreme, and wouldn’t trade this department for the world. Keep up the great work, Gosch Ford should be #1 in the area for years to come. More

Parts Every time I visit Gosch Ford Temecula for service, Erica at the parts desk is always a pleasure to deal with. She always has an amazing smile on her Every time I visit Gosch Ford Temecula for service, Erica at the parts desk is always a pleasure to deal with. She always has an amazing smile on her face More

Amazing customer service Erica at Gosch was so friendly and helpful with us today. We had high expectations and Gosch met all of them for us. So thank you gosch for helping us Erica at Gosch was so friendly and helpful with us today. We had high expectations and Gosch met all of them for us. So thank you gosch for helping us out! More

Just a periodic maintenance service Though it was just a basic 70K mile service, the car was filthy & I said it wasn't necessary to wash it, they went ahead and washed it anyway! Thank Though it was just a basic 70K mile service, the car was filthy & I said it wasn't necessary to wash it, they went ahead and washed it anyway! Thank you! More