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Gosch Ford Temecula - Service Center

Temecula, CA

4.8
3,313 Reviews

3,313 Reviews of Gosch Ford Temecula - Service Center

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November 21, 2024

Kenn Olson, my service adviser at Gosch Ford, always provides excellent service. I have been taking my vehicles since 2002 and have always had a good experience. More

by MikeD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

Gosch Ford Temecula responded

Thank you for the kind words for Kenn and our service department, Mike! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Jason Noble General Manager

November 21, 2024

Gosh Ford has been taking care of our 2001 Ranger for years and has it purring like a kitten. Cameron is awesome, professional and problem solving. We have confidence in the diagnosis, work and directi More

by peppler.maryjo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Gosch Ford Temecula responded

Thanks, Maryjo, for sharing about your experience with Cameron here at Gosch Ford Temecula. We appreciate your business and hope to see you again soon! Jason Noble General Manager

November 21, 2024

We have had excellent service at Gosh Ford since about 2013 with Rachelle Long and Cameron Foster looking after our Ford Edge. Service has been complete and on time with much appreciated car washes and co More

by 2 Long Admiror
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachelle Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Gosch Ford Temecula responded

Thank you for choosing Gosch Ford Temecula. Your feedback and rating mean a lot to us. We're glad Cameron and Rachelle were able to help, and we hope to see you again! Jason Noble General Manager

November 20, 2024

The customer service experience was first class. Communication with my service advisor (Cameron Foster) and with the vehicle pick up and drop off team was always timely, complete and reliable, suppo More

by Ianrule7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2024 -

Gosch Ford Temecula responded

Thank you for choosing Gosch Ford Temecula. Your feedback and rating mean a lot to us. We're glad Cameron was able to help, and we hope to see you again! Jason Noble General Manager

November 20, 2024

Cameron helped me with a few various issues I brought up on my truck and a plan to fix them. Very helpful More

by dwalther07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2024 -

Gosch Ford Temecula responded

Thank you so much for your excellent review! We are so glad that Cameron had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gosch Ford Temecula to be a positive one. Please don't hesitate to reach out if you need anything else. Jason Noble General Manager

More
November 19, 2024

I have been very satisfied with almost all of my service experiences, including my last one with Cameron. He was very professional and helpful. More

by 2seabolts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Britton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2024 -

Gosch Ford Temecula responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Cameron and our team. Please don't hesitate to let us know if we can be of further assistance. Jason Noble General Manager

November 19, 2024

Dealership was fantastic. Kenn did a great job and was on top of it and relayed all Of my information in real time on what was being done More

by danny.wiest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

Gosch Ford Temecula responded

Thank you, Danny! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gosch Ford Temecula. We look forward to having you as one of our valued customers for many more years to come! Jason Noble General Manager

More
November 19, 2024

Car came back absolutely filthy with water stains on the hood, asked the dealer to check on the cars paint protection i paid for to ford, they didn’t do it and didn’t say anything just left car way dirtier More

by Mikefwarren16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph Britton
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

Gosch Ford Temecula responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Rachelle Long Service Manager 951-699-1302

More
November 19, 2024

I don’t think he listens to the customer when I left my truck for inspections of the ford notice that I received (22M03). I told him the front and side mirrors were fussy. I also mentioned that the rear ca More

by VERDE6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

Gosch Ford Temecula responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jason Noble General Manager

November 19, 2024

First time using the valet service to pick and drop back off at home. I truly like this and will use more frequently for my services. My service rep Ken Olson, was on point and kept me updated on my vehicle More

by Falabella@334
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2024 -

Gosch Ford Temecula responded

Thanks for sharing about your experience with Gosch Ford Temecula. Kenn and our team appreciate your business and hope to see you again soon! Jason Noble General Manager

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