Gosch Ford Temecula - Service Center

Ken has always been our service rep. He always provides the best service guidance and has great recommendations on how we can maintain our car in tip top shape. Ken is the only reason w He always provides the best service guidance and has great recommendations on how we can maintain our car in tip top shape. Ken is the only reason we continue to utilize Gosch Ford Temecula. More

I recently had an excellent experience at Gosch Ford, thanks to Robert and Kristi. From the moment I walked in, they made me feel welcome and valued. Robert was incredibly knowledgeable and patient, answ thanks to Robert and Kristi. From the moment I walked in, they made me feel welcome and valued. Robert was incredibly knowledgeable and patient, answering all my questions and guiding me through the process with professionalism and a genuine willingness to help. Kristi was equally fantastic, ensuring that every detail was taken care of and that I had all the information I needed. Their teamwork and dedication made the entire car-buying experience smooth and stress-free. I truly appreciate their commitment to customer satisfaction and would highly recommend Gosch Ford to anyone looking for a positive and hassle-free car-buying experience. Thank you, Robert and Kristi, for your outstanding service! More

Joseph always takes care of our trucks! 100%, no complaints about the Gosch service department. 100%, no complaints about the Gosch service department. More

Completely painless service, from scheduling the appointment, communications during the service to a quick finish with detailed reporting and status. I spent the time in a very clean cool waiting r appointment, communications during the service to a quick finish with detailed reporting and status. I spent the time in a very clean cool waiting room, stocked with water, TV and Internet access. Great job all! More

Took 3 months to get a check engine repair done. Numerous calls with no responses, customer support calls, and finally got a response from calling the GM. It shouldn’t be this hard to get your new t Numerous calls with no responses, customer support calls, and finally got a response from calling the GM. It shouldn’t be this hard to get your new truck fixed plus an oil change and safety recalls. 26,232 points for 1 oil change is also extreme when others only charge 14k-15k points. An estimated time for the services changed from 4 hours to two days. It’s disappointing and thought this place would be better especially when they owned two locations. More

Great customer service, communication and professionalism. Quick turnaround during a busy time. Thanks again everyone! professionalism. Quick turnaround during a busy time. Thanks again everyone! More

thanks Kenn appreciate the work you and your team does. Great explanation of diagnosis, recommendations next steps and costing. In Kenn we trust! Great explanation of diagnosis, recommendations next steps and costing. In Kenn we trust! More

Shout out to Kenn. Thank you so much much Kenn you have great customer service as soon somebody walking he welcome you with such a nice attitude and explain you all Thank you so much much Kenn you have great customer service as soon somebody walking he welcome you with such a nice attitude and explain you all the process plus he keep me informed thank you so much. I really appreciate it. I didn’t have a ride To my Way home or coming to the dealership and then right away kenn gave me some options which it was great. That you guys give me a ride Thank you so much gosh ford Temecula but especially to Kenn on service department More

Ken Olsen of Service Department was very helpful, professional, and procured necessary items to resolve issues. He researched to find out warranty covered items; worked on the paperwork to get the it professional, and procured necessary items to resolve issues. He researched to find out warranty covered items; worked on the paperwork to get the items, and always kept me informed while pursued to make sure the parts/cable do work. He also coordinated and examined well the problems with Gosch teams. More

totall price was not i expected but they have fixed right so i gave 5 stars. so i gave 5 stars. More