Goss Dodge Chrysler Ram Jeep

The new Jeep they sold me two years ago came with tires on it throat lasted 12,000 miles. I’m extremely disappointed that they didn’t return phone calls recently on the matter. I had to go up two separat on it throat lasted 12,000 miles. I’m extremely disappointed that they didn’t return phone calls recently on the matter. I had to go up two separate times for measurements because it wasn’t explained to me that I had to file a claim with Michelin within 30 days. Goss told me the tires were safe and would pass inspection. Two other separate tire dealers said my vehicle would not pass next inspection with them on there and that it was unsafe to drive in rain with them on them. Very disappointed. More

I’m blown away at how amazing Goss Dodge recently treated me. My Dad bought a truck for them and he has many years of vehicle buying experiences- and he told me about Denny at Goss, and that it was hands dow me. My Dad bought a truck for them and he has many years of vehicle buying experiences- and he told me about Denny at Goss, and that it was hands down the best experience he’s had when it comes to purchasing a vehicle. I was able to find out for myself and it’s 1000% true- Denny is incredible and it’s the best experience I’ve ever had. First, and most importantly, I never felt pressured in any kind of way. Denny was very easy to chat with and he made it such a smooth process. He, and the folks at Goss, were able to work with my less than ideal credit score and they got me into the vehicle I was hoping to get into. Not only did they make that happen, but they got me an incredible deal overall (in terms of interest rate, extended warranties, staying below the budget I had mentioned). I couldn’t have scripted a better experience- everything about it was 5 stars, especially working with Denny. Here’s how good of a person Denny is- when I went to pick up the car he apologized profusely because some pollen had gotten on the car, no matter how many times he cleaned it off. Obviously he can’t control pollen, but here he was- apologizing for that. I assured him that it was no big deal, in general, but especially because he made this such an incredible experience. Give Goss Dodge a shot, and make sure you ask for Denny. He’s the best! More

Goss Jeep was by far the best sales experience I’ve had purchasing a new vehicle! purchasing a new vehicle! More

Unless you want a lemon stay far away from this dealer. I leased a 2020 ram 1500 from goss in the summer of 2020. Truck has been nothing but electrical problems with the 4wd traction control and abs. At fi I leased a 2020 ram 1500 from goss in the summer of 2020. Truck has been nothing but electrical problems with the 4wd traction control and abs. At first they just kept splicing wires together, any "mechanic" knows that's usually just a temporary fix to rig it together. More

Everyone I encountered at Goss, from Albert to Chris to Kyle was knowledgeable about the used Colorado I was interested in, if there was a question he didn't know the answer to, Chris (the salesman) found Kyle was knowledgeable about the used Colorado I was interested in, if there was a question he didn't know the answer to, Chris (the salesman) found the accurate answer and got right back to me. I drove 3-1/2 hours each way and got a very good deal. There were no up-sell pressures or hidden fees of any kind. It's the way deals should be done. I recommend these folks highly. More

I bought a slightly used bright red 2018 Chevy Cruze LT with several options from Goss Jeep. I needed to replace my car due to a lot of underbody rust. I searched several local dealerships online and fo with several options from Goss Jeep. I needed to replace my car due to a lot of underbody rust. I searched several local dealerships online and found a very low mileage - 17,500 - Cruze at Goss Jeep. The price was $5,000 under the KBB price. Most people don't want sedans anymore, but I do. They gave me more than I expected for my 2011 Ford Fusion and I bought my Cruze with cash that day. McKinnan was great to work with and I couldn't be happier. I had to use their service dept this week for a minor fix and they had a car for me to use. I'm very satisfied with the entire experience and would recommend them and McKinnan to anyone looking to purchase a vehicle. More

It has been almost 2 months and no resolution to my missing $500.00. Working with BBB and attorney but Goss has not offered any solution other than pointing the finger at me. Management VERY nasty, ar missing $500.00. Working with BBB and attorney but Goss has not offered any solution other than pointing the finger at me. Management VERY nasty, arrogant and rude. Will never purchase another vehicle from them again. I recommend Midstate! We should have gone there first before giving this company another chance. In 2016 we purchased a very expensive truck and had a terrible customer service experience as well. More

Horrible service department. They charged me an hour labor just to look at my license plate lights and told me what I already knew that the wires are corroded, and they said I need to buy a new one. NFW labor just to look at my license plate lights and told me what I already knew that the wires are corroded, and they said I need to buy a new one. NFW I'll fix it myself. They didn't do anything else I asked them to do most importantly I asked them to look at my tail light that is burning bulbs and they forgot to do that! They also failed to check my starting issue which I said is not the battery but they tested that anyway when I said not to. And when asked what they can do about my bolt that sheered off they put in the notes just bolt is missing. It's not missing it's sheered inside and needs to be drilled out. The incompetency of these people is absurd, they should not be licensed to work on Fiats. More

Very good buying experience with Scott Constantine. We knew what we wanted and he got us into it efficiently at a fair price. Our sales person Scott was friendly and knowledgeable. Definitely recommend knew what we wanted and he got us into it efficiently at a fair price. Our sales person Scott was friendly and knowledgeable. Definitely recommend More

We purchased a vehicle and put a $500.00 deposit down. It was supposed to be refunded and it never was. Looks like we paid more than we thought we would. Customer service was shady and never responded back t was supposed to be refunded and it never was. Looks like we paid more than we thought we would. Customer service was shady and never responded back to me. I heard from one of the managers to which he argued the fact the money was refunded. My bank still states otherwise. Whatever happened to good customer service! We purchased a very expensive truck from Goss years ago and had nothing but issues with customer service then. Decided to give them a second chance and still get screwed over in the process. We will go to Midstate from here on out! More