Goudy Honda

Excellent First of all, I would like to say thank you very much to Maritza and Tina for making my purchase a very smooth and delightful transition. I was in and First of all, I would like to say thank you very much to Maritza and Tina for making my purchase a very smooth and delightful transition. I was in and out of there in no time. Unlike other dealerships where I have purchased vehicles from who have kept me there until midnight. Maritza had everything ready for me to sing and Tina took me on my test drive and made sure I understood my new vehicle and it's operations. I am completely satisfied and so very happy with my purchase. I would give them a 10 star but Yelp only allows 5 stars. Thank you, everyone, at Goudy for being kind, courteous, polite and very helpful. Birdie Corcoran More

Honda Civic Was left for about 1 hour waiting to finish up my paperwork regreat getting my car there hopefully feld pressure hopefully They can have better custom Was left for about 1 hour waiting to finish up my paperwork regreat getting my car there hopefully feld pressure hopefully They can have better customer service. More

Great experience Everybody in the dealership are nice. PK is awesome. Art gave us great deal. The CRV is so nice. Awesome place will recommend it to my friends. Everybody in the dealership are nice. PK is awesome. Art gave us great deal. The CRV is so nice. Awesome place will recommend it to my friends. More

Leased a car for the company. Sunday paper says one, they told me in the fine print they limit the deal for Sunday latest. So we have to accept what they said the best they can do. Sunday paper says one, they told me in the fine print they limit the deal for Sunday latest. So we have to accept what they said the best they can do. And we did. More

Exceptional Customer Service from Jeffrey Setiabudi Jeffrey wasn't only providing world class service, but he also made the car buying process smooth and worry free. I will definitely recommended Goudy Jeffrey wasn't only providing world class service, but he also made the car buying process smooth and worry free. I will definitely recommended Goudy Honda and Jeffrey for anyone looking to buy Honda! More

Disappointed I came in today to get my air-mix motor and air conditioning checked on my 2007 Honda Pilot. I was hearing a whirring sound coming from my center cons I came in today to get my air-mix motor and air conditioning checked on my 2007 Honda Pilot. I was hearing a whirring sound coming from my center console and the air conditioner was producing warm air at 69 degrees. The advisor at the express service referred me to a technician from the service side, Omar, who would handle my problem. I was there at 830 am. After speaking to a mechanic, Omar said they will do a diagnostics on my air conditioning and have my vehicle ready by noon. At around 12 pm, Omar called me and said the mechanic, or technician, needed another hour to complete the diagnostics. At around 1:15 pm, Omar called me and said they were down a number of technicians and asked if I can pick up my vehicle by 4pm. I complied, and when I got there, Omar and the technician who did the diagnostic said that the"freon" for the air conditioning is low and needs to be flushed and replaced---at another time. So I got charged $129 for diagnostics, after I paid over $400 the day before for an oil change and power steering and transmission flush and air filter change. And I have to pay $220 for them to correct my air conditioning problem. All this after my vehicle was sidelined for more than 8 hours at Goudy Honda. I have never had this type of bad service for my other vehicle, which is a Toyota Tundra. And they're just across the street. I am clearly not impressed, much less satisfied. I'm already down over $500 dollars, and my problem is not fixed. As a sidebar, Omar kept sighing when I was explaining my my problem with my vehicle and did not seem fazed when I mentioned to him that the service I am getting is under par. He seemed like he did not care one way or another if I was a customer. He was aloof and sounded insincere when my diagnostics kept getting postponed. Bad customer service. I did not have that problem with Daissy from yesterday or with Connie from service who, per Omar, is currently at the Pasadena Honda. Maybe I should go visit her to get my air conditioning fixed properly at the Pasadena Honda. Even if it is out of the way for me. More

Awesome service as always David was very helpful. Fast service. I dropped off my car for an oil change around 8am and it was ready by 10am. I don’t work far so I was able to pi David was very helpful. Fast service. I dropped off my car for an oil change around 8am and it was ready by 10am. I don’t work far so I was able to pick during my lunch break. Will definitely come back More

Starter problem fixed asap by yohan...awesome! Would recommend to anyone. Very good customer service and the fix was exteremly quick. Quicker than expected e problem fixed asap by yohan...awesome! Would recommend to anyone. Very good customer service and the fix was exteremly quick. Quicker than expected even! More

Excellent This dealer had great sales people who made the experience flow easily for a first time buyer. Also, they worked with me without trying to pressure me This dealer had great sales people who made the experience flow easily for a first time buyer. Also, they worked with me without trying to pressure me into buying anything I did not want. More

Very friendly and efficient. It was a very pleasant visit. People was very friendly and efficient. And the best off all was that i didn't have to set an appointment.will do it aga It was a very pleasant visit. People was very friendly and efficient. And the best off all was that i didn't have to set an appointment.will do it again HAPPY. More