Grand Prairie Ford

It was fast and easy to get my purchase done Willie and Karla were super helpful this is my second time working with Karla and she the best so nice and helpful this my second vehicle at this location will Karla were super helpful this is my second time working with Karla and she the best so nice and helpful this my second vehicle at this location will definitely recommend it More

Raul, worked hard to get my numbers where I needed them. The online price was not the same in the dealer so he had to work extra hard. The vehicle advertised online was not at the dealer, but in McKinney The online price was not the same in the dealer so he had to work extra hard. The vehicle advertised online was not at the dealer, but in McKinney More

Jackie was very responsive and accommodated our needs to deliver the vehicle to Houston. Overall it was a good vehicle purchase experience. deliver the vehicle to Houston. Overall it was a good vehicle purchase experience. More

Joey went out of his way to help us drive off with what we wanted. We are so grateful and excited for our new member of our family and it would not have happened without Joey's effort. Thanks Joey from the we wanted. We are so grateful and excited for our new member of our family and it would not have happened without Joey's effort. Thanks Joey from the bottom of our hearts More

I dealt with Cole Sutchke, who was very professional, and knowledgeable. He answered all the questions I had about the truck. I also dealt with Chad in finance, and he was professional and answered all my qu knowledgeable. He answered all the questions I had about the truck. I also dealt with Chad in finance, and he was professional and answered all my questions. I will recommend that friends and family consider buying a car from Grand Prairie Ford. Thank you for the pleasant experience of buying a truck. More

The staff were very attentive from the moment we arrived until we left. fast and friendly until we left. fast and friendly More

Everyone was very helpful, nice and easy going. They made the proccess very simple and quick. They made the proccess very simple and quick. More

The dealership was very nice and helpful. Our salesman gave us valuable information about my new vehicle Our salesman gave us valuable information about my new vehicle More

Sales was fine, but the finance experience was not. The finance representative misled us by saying one thing verbally and presenting different information in writing. I trusted what was said verbally, The finance representative misled us by saying one thing verbally and presenting different information in writing. I trusted what was said verbally, which I now realize was a mistake. For example, he told me verbally that my interest rate was 6.99%. I specifically remember expressing surprise that it wasn’t lower. In reality, he knew the interest rate was lower at 5.25%. To compensate for the lower rate, he added additional charges. Because I believed the interest rate was 6.99%, the numbers appeared to make sense to me. He calculated the payments accordingly, which allowed him and the dealership to make additional money by adding a service contract (mechanical protection plan). When I signed, the monthly payment seemed reasonable based on what I had been told. However, the actual interest rate was 5.25%, and he added several thousand dollars—primarily from the mechanical protection plan—to increase the overall cost. I did the math and even though the interest rate is lower I am paying more overall because of everything that was added. More