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Grand Prairie Ford

Grand Prairie, TX

4.7
1,930 Reviews
Grand Prairie Ford is a highly respected car dealership located at 701 E. Palace Parkway in Grand Prairie, Texas. We are proud to serve buyers within the Grand Prairie community, as well as shoppers within the Dallas-Fort Worth area. For years, we have been a premier dealer for locals searching for new Ford cars for sale in Grand Prairie.
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701 E. Palace Pkwy

Grand Prairie, TX

75050

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Showing 1,930 reviews

November 30, 2021

Alexis was the BEST!!! So nice to work with, very responsive and made my daughter’s first car buying experience a fantastic one! More

by melmartin8975
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Lang, Alexis Mojica
Dec 01, 2021 -

Grand Prairie Ford responded

Thank you for your positive feedback, from all of us here at Grand Prairie Ford!

November 24, 2021

I had a quick and easy time here and i would highly recommend coming here. More

by omarcera027
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2021 -

Grand Prairie Ford responded

Thank you for your positive feedback, from all of us here at Grand Prairie Ford!

November 24, 2021

Amazing experience! Within an hour I found the perfect car and started the finance process. Jackie had the car pulled up, seat warmers on and ready to go. We appreciate all the support, Jackie! More

by C_christophercantu
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2021 -

Grand Prairie Ford responded

Thank you for your positive review!

November 22, 2021

Very easy to deal with. Easy follow through. Great follow up from the on line. More

by Markeileenrowe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2021 -

Grand Prairie Ford responded

Thank you for your positive feedback, from all of us here at Grand Prairie Ford!

November 18, 2021

Trying to work a deal. Not only did they low ball my trade but tried to tell me there is a $5000 addendum on the vehicle I wanted. When I told them I’m not paying a cent over msrp the car miraculously g More

by chase.hunter55
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Charles van horn, Kyel Rodriguez
November 11, 2021

Great experience! Jackie Mercer made buying a new car fun and easy. Kept me laughing and smiling! More

by Valerie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2021 -

Grand Prairie Ford responded

Thank you for your positive review!

November 10, 2021

The worst service never going back to this place. I wouldn't recommended to any one More

by rmartinez120720
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ron Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2021

If you’re looking for the best deals/ the best customer service and to go home with your car the same day then he is the man. Best experience! More

by Joannaguerra94
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2021 -

Grand Prairie Ford responded

Thank you for your positive feedback!

November 05, 2021

Excellent work on the deal. Extremely happy with the truck ! And with the value I got for my trade More

by Ckh0916
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Flem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Lang, Cameron Harris
Nov 08, 2021 -

Grand Prairie Ford responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

November 03, 2021

Great service, not pushy and gave us what we wanted. Assisted us with getting the payment we wanted. More

by blackjrdavidw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2021 -

Grand Prairie Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

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