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Grand Prairie Ford

Grand Prairie, TX

4.7
2,328 Reviews
Grand Prairie Ford is a highly respected car dealership located at 701 E. Palace Parkway in Grand Prairie, Texas. We are proud to serve buyers within the Grand Prairie community, as well as shoppers within the Dallas-Fort Worth area. For years, we have been a premier dealer for locals searching for new Ford cars for sale in Grand Prairie.
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701 E. Palace Pkwy

Grand Prairie, TX

75050

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Showing 2,328 reviews

November 10, 2025

I recently purchased a car from this dealership, and my experience was nothing short of exceptional. David Ebrahim provided truly top-tier customer service from start to finish. He was extremely communicat More

by ESTHEFANYGONSALEZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Ebrahim
Nov 18, 2025 -

Grand Prairie Ford responded

We are happy to hear about your outstanding experience! It sounds like you received exactly the kind of service we strive to provide every day. We're thrilled that David made your car buying journey so smooth and comfortable. His clear communication and dedication to finding the perfect vehicle for your needs truly reflects our commitment to putting customers first. We understand how important it is to feel confident throughout the entire process, and we're delighted that David exceeded your expectations with his friendly and professional approach. Your recommendation means the world to us, and we look forward to serving your friends and family with the same exceptional care you received.

November 09, 2025

People nice. And kind. Thank you I really recommend this place Thanks again. 😀😀. My girl love it. New Mustang More

by ESTHEFANYGONSALEZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Ibrahem - 5 STARS
Nov 09, 2025 -

ESTHEFANYGONSALEZ responded

I recently purchased a car from this dealership, and my experience was nothing short of exceptional. David Ebrahim provided truly top-tier customer service from start to finish. He was extremely communicative, well-spoken, and made everything clear and easy to understand. David went above and beyond to make sure I felt comfortable and confident throughout the entire process. He was friendly, professional, and genuinely cared about finding the best fit for me, not just making a sale. His attention to detail and commitment to great service really stood out. Overall, I’d rate my experience a 10/10 I highly recommend David Ebrahim, and I’ll definitely be referring all my friends and family to him!

November 09, 2025

A really great experience. They were super helpful and caring. They made sure I was clear with every decicion I made! Thank you for the help! More

by MIGUELVARELA833
Recommend Dealer
Yes
Employees Worked With
Ana and Chad
Nov 18, 2025 -

Grand Prairie Ford responded

We are utterly delighted to hear about your wonderful experience with us. It means so much to know that our team was able to provide you with the helpful and caring service you deserved. We take great pride in ensuring our customers feel confident and well-informed throughout their entire experience with us. Your kind words about how we helped guide you through each step truly highlight what we strive for every day. Thank you for choosing us and for sharing your positive feedback.

November 09, 2025

Phenomenal communication from Jackie and a pleasure to deal with Max. Max and Jackie are phenomenal More

by ep830
Recommend Dealer
Yes
Employees Worked With
Brandon Flem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Flem
Nov 18, 2025 -

Grand Prairie Ford responded

We are delighted to hear about your wonderful experience with our team. Your kind words about the outstanding communication and service you received truly mean a lot to us. It's fantastic to know that Jackie and Max made such a positive impression and that working with them was such a pleasure. We take great pride in providing exceptional service, and your feedback confirms that our team is delivering on that commitment. Thank you for taking the time to share your experience.

November 09, 2025

Great group of people. Highly recommend. Joseph and Joshua were great to work with. Five star staff More

by debbie.schepis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Five stars to Joseph, Joshua and our finance guy that I cannot remember their name
Nov 18, 2025 -

Grand Prairie Ford responded

Thank you for sharing your wonderful experience with us. We are delighted to hear that you found our team to be such a great group of people to work with. Your recommendation means everything to us, and we truly appreciate you taking the time to recognize the excellent service you received. It's feedback like yours that motivates our staff to continue providing the five-star experience our customers deserve. We look forward to serving you again in the future.

November 09, 2025

It was a great experience. From sales, finance, and others they made the process really easy. More

by Raymond chassaignac
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braylon Boudreaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2025 -

Grand Prairie Ford responded

Thank you immensely for taking the time to share your wonderful feedback, Raymond! We are thrilled to hear that your experience with us was so positive. It's fantastic to know that our sales and finance teams worked together to make your entire process smooth and straightforward. At Grand Prairie Ford, we strive to ensure every step of your journey with us is as easy and enjoyable as possible. Your kind words about the seamless experience mean so much to our entire team. We truly appreciate your trust in us and look forward to serving you again in the future!

November 09, 2025

Great with sales horrible in finance but it didn't matter I paid cash Finance lied More

by Texomacal
Recommend Dealer
Yes
Employees Worked With
Josue Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josue Cruz
Nov 18, 2025 -

Grand Prairie Ford responded

We are delighted to hear that you had a great experience with our sales team. We understand your concerns regarding the finance department, and we appreciate you sharing your honest feedback with us. Your input helps us identify areas where we can continue to improve our service. We value customers like you who take the time to share their complete experience, as it allows us to maintain our strengths while addressing any shortcomings.

November 08, 2025

Very professional and worked a great deal Raul was the ones who helped me and he did a great job! More

by benjaminhpierce22
Recommend Dealer
Yes
Employees Worked With
Brandon Flem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Flem
Nov 14, 2025 -

Grand Prairie Ford responded

We greatly appreciate your positive feedback about your experience with us. It's wonderful to hear that you found our service professional and that we were able to work out a great deal for you. We're thrilled that our team member provided excellent assistance and made your visit a success. Your kind words mean a lot to everyone at Grand Prairie Ford, and we look forward to serving you again in the future.

November 07, 2025

Buying a vehicle online requires trust, honesty, and transparency from the dealership. Unfortunately, that was not my experience. From start to finish, this process revealed a clear lack of integrity, p More

by CARRIE15
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brenda Rosas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alejandro Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 06, 2025

Consistent communication and willingness for compromise Very respectful, patient and can tell he enjoys his job. Great follow up after the sale also More

by moecastillo93
Recommend Dealer
Yes
Employees Worked With
Jesse
Nov 12, 2025 -

Grand Prairie Ford responded

It means so much to hear that you felt our team maintained clear communication throughout the process and showed a genuine willingness to work together to find the right solution for you. We're especially pleased that our continued support after your purchase made a positive impression. Your kind words about the entire experience reinforce our commitment to providing exceptional service at every step. Thank you for choosing Grand Prairie Ford and for sharing your positive experience.

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