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Grand Prairie Ford
Grand Prairie, TX
1,961 Reviews
Grand Prairie Ford is a highly respected car dealership located at 701 E. Palace Parkway in Grand Prairie, Texas. We are proud to serve buyers within the Grand Prairie community, as well as shoppers within the Dallas-Fort Worth area. For years, we have been a premier dealer for locals searching for new Ford cars for sale in Grand Prairie.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,961 reviews
June 22, 2020
This is the second time I have purchased a vehicle from this dealership, great customer service always willing to work with you so you can be a proud owner of a reliable Ford. this dealership, great customer service always willing to work with you so you can be a proud owner of a reliable Ford. More
by Torres
Employees Worked With
June 20, 2020
I love Ford! Jackie Mercer really got my attention with the great deals Ford has to offer. If it weren’t for him I would not have bought a vehicle today. I also love the service department. I like how n the great deals Ford has to offer. If it weren’t for him I would not have bought a vehicle today. I also love the service department. I like how nice the staff is and that is one of the other reasons I wanted to convert to Ford. More
by KarEn C
Employees Worked With
June 20, 2020
My First NEW car! 0 miles!! Thanks to Jackie! He's awesome! And has a very upbeat spirit.!!! You all need to come see HIM! I cannot thank him enough! awesome! And has a very upbeat spirit.!!! You all need to come see HIM! I cannot thank him enough! More
by Clarisa Rebollar
Employees Worked With
June 20, 2020
Carlos was great they had the perfect car for us. Carlos made sure we were well taken care. I highly recommend Carlos to anybody looking for a car We will definitely be back in the future Carlos made sure we were well taken care. I highly recommend Carlos to anybody looking for a car We will definitely be back in the future More
by Ramccoy
Employees Worked With
Melissa Lang, Jose Arellano, Jose Carlos Cervantes
June 19, 2020
Thank you, Jackie. It’s great to see you again for the 3rd time. Awesome customer service!!! Definitely recommend Grand Prairie Ford!! Great place to buy your new 🚗 3rd time. Awesome customer service!!! Definitely recommend Grand Prairie Ford!! Great place to buy your new 🚗 More
by pericadiamond
June 18, 2020
Melissa was really helpful, she gave the best customer service and with any finance question she answered it thoroughly. She also gave me all the options so i could pick what’s best for me service and with any finance question she answered it thoroughly. She also gave me all the options so i could pick what’s best for me More
by Scottie
Employees Worked With
Melissa Lang
June 18, 2020
He was excellent. Great service. He helped me with everything I needed. He’s the reason I drove out of there with a brand new car. Very professional. everything I needed. He’s the reason I drove out of there with a brand new car. Very professional. More
by skittles121400
Employees Worked With
Karla Corralejo, Ricardo Pinilla
June 17, 2020
I told Jose what my terms were going to be if we were going to get a deal done..and he made it happen without all the gimmicks and hastle of back and forth. This was my 8th or so purchase from GP Ford a going to get a deal done..and he made it happen without all the gimmicks and hastle of back and forth. This was my 8th or so purchase from GP Ford and he was by far the best salesperson I've dealt with More
by servin462
Employees Worked With
Melissa Lang, Jose Carlos Cervantes
June 17, 2020
The worst when it comes to relaying message to the customer and he makes you feel like you are nobody after they make their sale, worst customer service experience I have ever received customer and he makes you feel like you are nobody after they make their sale, worst customer service experience I have ever received More
by Scottie
Employees Worked With
Robert Fugate
