Grand Prairie Ford

Mercer found me an affordable pickup in just a matter of hours at a great rate, even for my credit. Will be recommending this dealership for a long time hours at a great rate, even for my credit. Will be recommending this dealership for a long time More

Very happy with my experience at Grand Prairie Ford. My sales rep Cervantes listen to what I wanted and worked with what payments I wanted. Definitely recommend going there sales rep Cervantes listen to what I wanted and worked with what payments I wanted. Definitely recommend going there More

I was a little beat nervous for the purchase of the Hyundai at this dealership.but Inna reassured me that I was making a good deal. Hurray hurray to Inna, she was fantabulous. I recommend you Inna as Hyundai at this dealership.but Inna reassured me that I was making a good deal. Hurray hurray to Inna, she was fantabulous. I recommend you Inna as a a good salesperson. This dealership is a great one.🙏🙏🙏🙏 More

They did a great job of getting me into a car given my difficult situation. I really appreciate them for working as hard as they did for me. I’m pleased with my new ride. difficult situation. I really appreciate them for working as hard as they did for me. I’m pleased with my new ride. More

Best price I could find..! Very friendly and professional staff, loved the place. Brenda helped me out so much on buying mu first vehicle really appreciate the Help. Excellent customer service. staff, loved the place. Brenda helped me out so much on buying mu first vehicle really appreciate the Help. Excellent customer service. More

Had an excellent experience at Grand Prairie Ford. Working with Jackie was a very easy and pleasant experience. I would recommend anyone go to this dealership and work with him. Working with Jackie was a very easy and pleasant experience. I would recommend anyone go to this dealership and work with him. More

People were very nice to work with. You would think, tho, when someone pays $35k for a car that they would fill the tank up. when someone pays $35k for a car that they would fill the tank up. More

Make sure they actually did the service you paid them to do I am a regular customer to this Ford Dealer and I am quite disappointed in the quality of service they provide. I took my vehicle to the dealer to get I am a regular customer to this Ford Dealer and I am quite disappointed in the quality of service they provide. I took my vehicle to the dealer to get an oil/filter change, tire rotation, quick inspection, and a recall repair service done. Upon receiving my vehicle I immediately noticed that my tires had not been rotated. I opened the hood of the vehicle and noticed that my air filter box had been left open (the orange seal of the air filter was actually visible on one of the corners). I also noticed that the windshield wiper fluid had not been refilled. I asked to speak to a manager but they assured me that he/she was in a meeting and could not speak to me. My service representative was very polite and helpful and did offer to refund me the tire rotation amount as well as rotating the tires for me at no charge. I asked her to personally check to see if my oil filter had in fact been replaced and she reassured me that it was. To top of all off, days after my visit I noticed that the service tech had shoved the plastic steering wheel cover under the passenger seat....it is safe to say that I will be taking my business some place else for my vehicle service needs. More

My husband and I are so happy with our purchase and the service we received at Grand Prairie Ford! We love our car! I'm sure we will be back for any future car shopping. service we received at Grand Prairie Ford! We love our car! I'm sure we will be back for any future car shopping. More

Excellent Sales Service Visited Grand Prairie Ford on Saturday 5/2/2020 and was immediately greeted by Jose Carlos Cervantes. He asked a few questions to see what I was in th Visited Grand Prairie Ford on Saturday 5/2/2020 and was immediately greeted by Jose Carlos Cervantes. He asked a few questions to see what I was in the market for and showed me a couple trucks of different package levels. Service was great and I left trading in my old truck for a new Ford F250 Lariat 6.7. This is everything I could ask for in a truck. Thanks again Carlos for the Truck buying experience and thanks to the entire Grand Prairie Ford staff!!! More