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Grand Prairie Ford
Grand Prairie, TX
2,521 Reviews
Grand Prairie Ford is a highly respected car dealership located at 701 E. Palace Parkway in Grand Prairie, Texas. We are proud to serve buyers within the Grand Prairie community, as well as shoppers within the Dallas-Fort Worth area. For years, we have been a premier dealer for locals searching for new Ford cars for sale in Grand Prairie.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,521 reviews
July 29, 2022
Jackie greeted me as soon as I walked into Grand Prairie Ford and really listened to our situation and was able to get us into a new Ford Escape, by the end of the day. Ford and really listened to our situation and was able to get us into a new Ford Escape, by the end of the day. More
by Clifton
July 25, 2022
Worst customer service I had had from a dealership in 50 years. Mader appt to have just and oil & filter chance, nothing else for 10.30am Sat morning. We I arrived I was the only vehicle in the bay and I w years. Mader appt to have just and oil & filter chance, nothing else for 10.30am Sat morning. We I arrived I was the only vehicle in the bay and I waited 10 minutes before someone came out to my truck. I live an hour away so I had to wait for my truck. After 3 hours I asked the service advisor where was my truck and he said it was almost ready. I ask him why it is taking so long for just and oil change and I had an appt. He said I had to wait in line. I asked him what is the purpose of having an appointment. I told him the sign in the office says appts are given priority. He did not know of any sign. It also says that on their receipt. After 3 and 1/2 hours my truck was finished and was not even washed. It took that long just for and oil change, That is unacceptable and I was never informed of the status while I was waiting. I will never go back to this dealership. They could have at least offered a free oil change for my trouble. More
by Fklf
Employees Worked With
Mr Ramos
July 25, 2022
Amazing customer experience! Friendly and personable staff, the finance dept moves quickly. 5 Stars all around! Friendly and personable staff, the finance dept moves quickly. 5 Stars all around! More
by rtford80
July 20, 2022
Jackie Mercer is amazing. He worked hard and got me what I wanted at a price I was happy with. I never felt pressured and always felt respected. I will be back!! He worked hard and got me what I wanted at a price I was happy with. I never felt pressured and always felt respected. I will be back!! More
by katie.farr
Employees Worked With
July 19, 2022
Good service Great response Quick transaction Found what we wanted Easy process Met us half way what we wanted Easy process Met us half way More
by Angie Byars
Employees Worked With
July 12, 2022
Salesman and financing were VERY kind, made everything right. Will come back with any vehicle needs, ask for Jackie. right. Will come back with any vehicle needs, ask for Jackie. More
by kbollier
July 05, 2022
Made a deal with the dealership in writing and while on my way to pick up the new truck was told they aren't going to honor the deal they made. Waiting to show their other customers what they are dealing w my way to pick up the new truck was told they aren't going to honor the deal they made. Waiting to show their other customers what they are dealing with! And Waiting for someone with authority to return a call. More
by Randiesquivel0417
Employees Worked With
Mireya Camacho is a liar and will tell you whatever she needs to deserves to be fired!
July 01, 2022
Extremely easy to work with! Got the deal done while I worked! Can't wait to work with the team again! Got the deal done while I worked! Can't wait to work with the team again! More
by bkbrown0417
June 30, 2022
Once again, Jackie Mercer did not disappoint! He found the vehicle we were looking for and made the process easy and painless. Thanks Jackie! Thanks GP Ford! He found the vehicle we were looking for and made the process easy and painless. Thanks Jackie! Thanks GP Ford! More
by jackieobrien
June 28, 2022
We had an excellent experience buying our used van. Our salesman Joseph Coates was awesome, informed, efficient, helpful with all of our many questions. He was hospitable, Offering refreshments. This Our salesman Joseph Coates was awesome, informed, efficient, helpful with all of our many questions. He was hospitable, Offering refreshments. This is our 5th car from a Ford dealership and we will continue to select Fords. We gave already been blessed in our ministry with our new van. Thank you. Scott and Darla Griffin. Homeless No More Baptist Church. To have humerus in your heart. Trusting him as your savior. You will have a home in heaven... homeless no more... More
by sd.griffin
Employees Worked With
Joseph Coates sales.
