John Huey
John Huey at Grand Prairie Ford
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John Huey

Delivery/Dealer Trade Coordinator

Grand Prairie Ford

701 E. Palace Pkwy
Grand Prairie, TX 75050

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4.7
32 Reviews

Dealership Experience

28 yrs, 4 mos

Industry Experience

28 yrs, 4 mos

Languages Spoken

English English

4.7

32 Reviews

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32 Reviews of John Huey

February 28, 2024

Dealership Rating
Employee Rating

Jackie is an absolute Pro. He is in no way, shape or form a "greasy car salesman". He is a problem solver of the highest order. Better than all that, he is a good man that d More

by JJGIBBS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jackie Mercer , Omar in finance was awesome and got me done quick!

Feb 28, 2024

Grand Prairie Ford responded

We want to express our sincere gratitude for taking the time to share your positive experience with us. We are thrilled to hear that you had a great experience at our dealership, and we appreciate your kind words and support.

February 28, 2024

Dealership Rating
Employee Rating

I am very happy about the service provided. Very friendly, helpful, and friendly. Made it very possible for me to get my dream car. More

by Karina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 28, 2024

Grand Prairie Ford responded

We want to express our sincere gratitude for taking the time to share your positive experience with us. We are thrilled to hear that you had a great experience at our dealership, and we appreciate your kind words and support.

February 23, 2024

Dealership Rating
Employee Rating

I have bought two vehicles at Grand Prairie Ford. Both times my experience was great. IT is always a long process to purchase, but Jackie Mercer, my salesperson was incredible both times. He is a no More

by splyler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 27, 2024

Grand Prairie Ford responded

Thank you so much for your positive feedback! We're thrilled to hear you had a great experience with us. If you ever need anything else, feel free to reach out. Safe travels!

January 06, 2024

Dealership Rating
Employee Rating

Jackie was great and treated us with patience and respect. I was able to express concerns and opinions and he worked with me on every one. Overall great experience. More

by JontelJones
Recommend Dealer
Yes

Other Employees Tagged: Jackie Mercer

Jan 11, 2024

Grand Prairie Ford responded

Thank you so much for your positive feedback! We're thrilled to hear you had a great experience with us. If you ever need anything else, feel free to reach out. Safe travels!

August 16, 2023

Dealership Rating
Employee Rating

We have been considering a new vehicle for some time and after 2 years of waiting we finally found one in stock. Jackie was great! More

by fmfdoc1998
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Romello Benton, Jackie Mercer

Aug 17, 2023

Grand Prairie Ford responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

July 27, 2023

Dealership Rating
Employee Rating

Average dealership with terrible customer service. They put regular fuel in cars that are only supposed run on premium. When i asked Huey if the car should have premium after he filled it with regu More

by Acura buyer
Recommend Dealer
No
Jul 27, 2023

Grand Prairie Ford responded

We're sorry to hear that you were dissatisfied with the services you received. Your satisfaction is our top priority, and we strive to provide the best possible service to all our customers. To address your concerns and improve our services, we would greatly appreciate more information about your specific experience. Please consider reaching out to us directly with more details, such as the date of your visit, the nature of the services you received, and any specific issues you encountered. Your feedback will help us identify areas for improvement and ensure that we meet your expectations in the future. At your earliest convenience, please reach out to our Service Director, Mike Smith, at Msmith@towneastford.com to discuss this further.

June 08, 2023

Dealership Rating
Employee Rating

Jackie did everything to help me get the car that was right for me. He is awesome! More

by Susan
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jackie Mercer

Jun 08, 2023

Susan responded

If you need a vehicle, Grand Prairie Ford is the place to go. They work with you to get the car that’s right for you. Ask for Jackie Mercer. He’s incredible!

May 05, 2023

Dealership Rating
Employee Rating

Jackie met my needs and was transparent the entire process. I'll be bringing future business to him! More

by Herbert.m.keeley
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jackie Mercer , Charlie

May 12, 2023

Grand Prairie Ford responded

Thank you for your review! We are happy to hear that you had a positive experience with us, and we are looking forward to seeing you again soon!

April 15, 2023

Dealership Rating
Employee Rating

We have bought 2 new cars from Grand Prairie Ford and would recommend highly recommend them More

by Bo
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Max Coker, Alejandro Rodriguez

Apr 17, 2023

Grand Prairie Ford responded

Thank you for your five-star review!

November 26, 2022

Dealership Rating
Employee Rating

Mr.Mercer was awesome! Very helpful and answered all our questions. We love our dream bronco! More

by Josecantu_10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jackie Mercer

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