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Grand Prairie Ford

Grand Prairie, TX

Overview
Employees
Reviews
Vehicles
4.7
1,909 Reviews
Grand Prairie Ford is a highly respected car dealership located at 701 E. Palace Parkway in Grand Prairie, Texas. We are proud to serve buyers within the Grand Prairie community, as well as shoppers within the Dallas-Fort Worth area. For years, we have been a premier dealer for locals searching for new Ford cars for sale in Grand Prairie.
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701 E. Palace Pkwy

Grand Prairie, TX

75050

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Showing 1,909 reviews

May 25, 2025

All the employees were great and very helpful but the process to get things done was seriously slow More

by christine79rivera
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alejandro Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2025 -

Grand Prairie Ford responded

Thank you for your feedback, Christine. We are glad to hear that our employees provided you with great service and were helpful during your experience. We recognize the importance of a timely process and appreciate your patience as we work to improve our efficiency. We value your input and look forward to serving you better in the future.

May 25, 2025

Bought a used truck took 4 hrs to get it serviced and cleaned up was there 8 hrs More

by jdmiller3556
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Issac
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May 28, 2025 -

Grand Prairie Ford responded

We appreciate you taking the time to share your experience with us. We understand that the length of your visit was longer than anticipated, and we value your feedback regarding the service and cleaning process. Our goal is to provide efficient and effective service, and we will take your comments into consideration for future improvements. To discuss your experience further, please reach out to Maricela Vera at Mvera@grandprairieford.com. We are here to assist you and address any concerns you may have. Thank you for your understanding.

May 25, 2025

Great customer service! Go above and beyond for their customers. Definitely will be back and recommend my family and friends for future purchases More

by CARLOSDIANE2016
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Flores
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May 28, 2025 -

Grand Prairie Ford responded

Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with our customer service team. Our commitment to going above and beyond for our customers is a priority, and we appreciate your recognition of our efforts. We look forward to welcoming you back and are grateful for your recommendations to family and friends.

May 25, 2025

Parker is an outstanding sales person. I thank him for his dedication with putting this deal together. More

by MIKELUCKE66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Parker Fugate
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2025 -

Grand Prairie Ford responded

Thank you for your kind words! We’re thrilled to hear that Parker provided you with outstanding service and was dedicated to helping you with your deal. We strive to create a positive experience for all our customers, and it’s wonderful to know that we succeeded in your case. We look forward to serving you again in the future!

May 24, 2025

Muy agradecido con el señor David flores por su atencion y otorgarme my credito pa my camioneta More

by am5358300
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David flores
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May 28, 2025 -

Grand Prairie Ford responded

Thank you for your wonderful review! We truly appreciate your kind words about David Flores and are delighted to hear that you had a positive experience with us. Our team is dedicated to providing exceptional service, and it’s rewarding to know that we met your expectations. Thank you again for your feedback!

May 24, 2025

Do not let them put you in a flex buy. Dealer is higher then most places. More

by jeremy.martin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Huey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raul Chavez
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May 28, 2025 -

Grand Prairie Ford responded

Thank you, Jeremy, for sharing your feedback. We appreciate your insights regarding the flex buy option and pricing. Our goal is to provide competitive offerings while ensuring a positive experience for all our customers. If you have further concerns or would like to discuss this matter in more detail, please feel free to reach out to Maricela Vera at Mvera@grandprairieford.com. We value your input and look forward to assisting you further.

May 23, 2025

Had a great salesman. Explain things slow, and great service. If I buy another truck, it's gonna be there. More

by rjcaddell62
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alejandro Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2025 -

Grand Prairie Ford responded

Thank you for your feedback! We truly appreciate your kind words and are thrilled to hear that you had a great experience with our salesperson. Providing clear explanations and excellent service is our priority, and it's rewarding to know that we met your expectations. We look forward to assisting you with your next truck purchase!

May 22, 2025

I have recently purchased a ford bronco sport through Grand Prairie ford over the phone and internet. The transaction went smooth and easy. Inna did a great job communicating during the process. Love More

by Glenn Williams
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Flem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Inna
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May 27, 2025 -

Grand Prairie Ford responded

Thank you, Glenn, for your wonderful review! We are thrilled to hear that your experience was smooth and easy. It's great to know that Inna provided excellent communication throughout the process. We appreciate your trust in us and are delighted that you love your new Ford Bronco Sport. Enjoy your new vehicle!

May 22, 2025

Tanner did a fantastic job making the process as smooth as possible. I would definitely recommend him to friends More

by edadams33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Flem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tanner Five Star
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May 27, 2025 -

Grand Prairie Ford responded

Thank you for your feedback! We are thrilled to hear that Tanner provided you with a fantastic experience and made the process smooth for you. Your recommendation means a lot to us, and we appreciate your support.

May 22, 2025

Jackie was fantastic! . I have worked with him before and he never fails to impress me More

by Csc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel in Finance
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May 27, 2025 -

Grand Prairie Ford responded

Thank you for your wonderful feedback! We are thrilled to hear that Jackie continues to impress you with his exceptional service. It’s always our goal to provide a great experience, and it’s rewarding to know that we have met your expectations. We look forward to working with you again in the future!

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