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Grand Prairie Ford

Grand Prairie, TX

4.6
2,233 Reviews
Grand Prairie Ford is a highly respected car dealership located at 701 E. Palace Parkway in Grand Prairie, Texas. We are proud to serve buyers within the Grand Prairie community, as well as shoppers within the Dallas-Fort Worth area. For years, we have been a premier dealer for locals searching for new Ford cars for sale in Grand Prairie.
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701 E. Palace Pkwy

Grand Prairie, TX

75050

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Showing 2,233 reviews

November 06, 2025

The entire purchase experience at Grand Prairie Ford was 5 star. From inquiry to delivery Ronnie Smith worked to get us exactly what we were seeking at a time when few units were available and had it transf More

by whisenhuntchad
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 04, 2025

Isaac was a pleasure to work with. He was low key and not your typical car salesman. If/when I buy another truck I would definitely go back to see what he could do for me. More

by Jtstinnett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaac
November 04, 2025

Sold me a Certified truck with the pitman arm falling off. Hasn't even been 2 weeks yet More

by w.wrightconstruction
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
I dont know the sellers name. Never gave me a card
November 04, 2025

Fue muy amable con nosotros la recomendaríamos muy buena trabajadora y amable con todo mundo More

by Escobedofransisco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 04, 2025

Sold me a Certified truck with the pitman arm falling off. Hasn't even been 2 weeks yet More

by w.wrightconstruction
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
I dont know the sellers name. Never gave me a card
November 02, 2025

Made contact with the dealership and on initial quote over $3k in undisclosed things were added to the truck, including me paying for the “reconditioning” of the truck they bought from someone else. That More

by jjohns1822
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Can’t even remember his name and deleted contact from phone
Nov 07, 2025 -

Grand Prairie Ford responded

We are concerned to hear about the challenges you experienced during your visit. We understand your frustration, as the situation you've described is not reflective of the smooth experience we strive to provide every customer. While we are pleased that you are happy with your truck, we understand that the process itself fell short of your expectations. Your feedback helps us identify areas where we can work to improve our communication and processes. Please contact Maricela Vera at Mvera@grandprairieford.com so we can discuss your experience further.

November 02, 2025

I bought a 2022 F250. There was some issues with the truck. Truck has issues More

by HEBERTJIM
Recommend Dealer
No
Employees Worked With
Carlos
Nov 07, 2025 -

Grand Prairie Ford responded

Your feedback is important to us, and we understand your frustration. We are sorry to hear that you feel this way about the condition of your vehicle. We take your feedback seriously and want to make sure these concerns are properly addressed. Please contact Maricela Vera at Mvera@grandprairieford.com so we can work together to resolve the issues and improve your experience with us.

October 31, 2025

Fast, easy, and fair Max is my guy, second vehicle I have bought from him and the experience was amazing. Will be back and refer anyone looking to buy a vehicle to him More

by MSHAWNMARSH
Recommend Dealer
Yes
Employees Worked With
Brandon Flem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Flem
Nov 05, 2025 -

Grand Prairie Ford responded

Thank you for sharing your wonderful experience with us. We are thrilled to hear that your vehicle purchase was quick, straightforward, and handled with fairness. It means so much to know that Max provided such exceptional service that you chose to return for your second vehicle purchase. Your trust in coming back to us and your willingness to recommend us to others looking for a vehicle truly makes our day. We appreciate customers like you who take the time to share their positive experiences, and we look forward to continuing to serve you in the future.

October 31, 2025

Professional and positive. Friendly courteous and a clean atmosphere. And never talked down to me. More

by elf31800
Recommend Dealer
Yes
Employees Worked With
Josue Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josue Cruz
Nov 04, 2025 -

Grand Prairie Ford responded

We greatly appreciate your positive feedback about your experience with us. It means so much to hear that our team provided you with professional service in a welcoming environment. We take pride in treating every customer with respect and courtesy, and we're delighted that this came through during your visit. Your kind words about our clean facility and approachable staff truly make our day. Thank you for choosing Grand Prairie Ford and for taking the time to share your experience.

October 31, 2025

Good customer service and quite knowledgeable. Done ?? ?? ?? Nobody rates a 5 except Jesus. More

by thurmanvickie45
Recommend Dealer
Yes
Employees Worked With
Josue Cruz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josue Cruz
Nov 04, 2025 -

Grand Prairie Ford responded

We are happy to hear about your positive experience with our team. Your recognition of our customer service and knowledgeable staff truly means a lot to us. We strive to provide helpful and informed assistance to every customer who visits us. Your feedback reinforces our commitment to maintaining high standards of service. We appreciate you taking the time to share your thoughts and look forward to serving you again in the future.