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Grand Prairie Ford

Grand Prairie, TX

4.7
2,233 Reviews
Grand Prairie Ford is a highly respected car dealership located at 701 E. Palace Parkway in Grand Prairie, Texas. We are proud to serve buyers within the Grand Prairie community, as well as shoppers within the Dallas-Fort Worth area. For years, we have been a premier dealer for locals searching for new Ford cars for sale in Grand Prairie.
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701 E. Palace Pkwy

Grand Prairie, TX

75050

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Showing 2,233 reviews

October 14, 2025

Hubo inconvenientes pero nada que no pueda resolverse, muy bien servicio si q si o si More

by DESYAKINS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samuel Jaime
Oct 17, 2025 -

Grand Prairie Ford responded

Your positive feedback means a lot to us at Grand Prairie Ford. We understand that there were some initial challenges during your experience, but we're pleased to hear that our team was able to work through them effectively. It's wonderful to know that you found our service to be excellent overall. We appreciate customers like you who recognize our commitment to resolving any concerns that may arise. Your experience reinforces our dedication to providing quality service that meets your needs.

October 14, 2025

They worked within our budget to get into a new truck and out of one that had high mileage. All areas of service have been top notch from sales to make ready to service. We had some modifications done and More

by keelymcox
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raul Chavez
Oct 20, 2025 -

Grand Prairie Ford responded

We are elated to hear about your wonderful experience with our team! It's fantastic to know that we could work with your budget to help you transition from your high-mileage vehicle into a new truck that meets your needs. We take great pride in delivering exceptional service across all departments, and it's rewarding to hear that our sales, make ready, and service teams all exceeded your expectations. We're especially pleased that your modification process went smoothly and that we could provide you with a loaner vehicle to keep you moving without interruption. Your recommendation means the world to us at Grand Prairie Ford, and we look forward to continuing to serve you in the future!

October 13, 2025

Excelente servicio del vendedor José Pacheco nos atendió super bien muy amable y por las personas que hicieron posible que tuviéramos una muy buena compra . More

by GABRISOLIS2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Flem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braylon Boudreaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : José Pacheco excelente vendedor ..
Oct 16, 2025 -

Grand Prairie Ford responded

Thank you for your wonderful feedback about your experience with us. We are thrilled to hear that you received excellent service and felt well taken care of throughout your visit. It's wonderful to know that our team member provided you with such friendly and attentive assistance, making your purchase experience a positive one. We truly appreciate you taking the time to recognize the dedication of our staff and everyone who contributed to making your visit successful. Your satisfaction means everything to us at Grand Prairie Ford, and we look forward to serving you again in the future.

October 12, 2025

Cruz was very professional and knowledgeable about the vehicles. Braylon was exceptional. He was professional and quick! More

by BRADLEY.PETTY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josue Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Flem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braylon Boudreaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2025 -

Grand Prairie Ford responded

We are absolutely thrilled to hear about your positive experience! It's wonderful to know that our team members provided you with professional and knowledgeable service throughout your visit. We're especially pleased that you found the vehicle expertise helpful and that the quick, professional approach made your experience exceptional. Your feedback means so much to us, and we're grateful you took the time to share your thoughts. We look forward to serving you again in the future!

October 11, 2025

Great experience with Juan. Very helpful with my purchase and answering all my questions. Easy process More

by M.frazier17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan
Oct 16, 2025 -

Grand Prairie Ford responded

Your positive feedback means so much to our team. We're thrilled to hear that you had such a wonderful experience with your purchase and that all your questions were thoroughly answered. It's fantastic to know that the entire process felt smooth and straightforward for you. Your kind words about the helpful service you received truly brighten our day. We're grateful for customers like you who take the time to share their experiences, and we look forward to serving you again in the future.

October 11, 2025

Everyone are professional and exceed expectations. Everyone were professional and exceed expectations. All questions were answered kindly and respectfully. More

by ERIKA.RODRIGUEZ66
Recommend Dealer
Yes
Oct 16, 2025 -

Grand Prairie Ford responded

We are utterly delighted to hear about your outstanding experience with our team. Your feedback about our staff's professionalism and how we surpassed your expectations truly means the world to us. We take great pride in ensuring that every question is addressed with kindness and respect, and it's wonderful to know that this approach made a positive difference during your visit. Thank you for taking the time to share your experience - reviews like yours motivate our entire team to continue delivering exceptional service to every customer who walks through our doors.

October 10, 2025

Every helpful and friendly They welcomed me and were very helpful. Made a deal happened More

by Fernando75
Recommend Dealer
Yes
Employees Worked With
Michael Rodriguez
Oct 14, 2025 -

Grand Prairie Ford responded

We are absolutely thrilled to hear about your positive experience with our team. Your kind words about our welcoming and helpful approach mean so much to us. We understand how important it is to feel valued as a customer, and we are delighted that we could work together to make your deal a reality. Thank you for taking the time to share your wonderful feedback about the friendly service you received.

October 10, 2025

I’m very happy with my new f150. Jackie got me a great deal and the whole purchase process was easy. I will definitely be back and will recommend Grand Prairie Ford to all of my fami More

by papajohn817
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Flem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2025 -

Grand Prairie Ford responded

We are delighted to hear about your positive experience with your new F-150! It's wonderful to know that you received an excellent deal and found the entire purchase process to be smooth and straightforward. We truly appreciate your satisfaction with the service you received and are thrilled that your experience exceeded your expectations. Your willingness to recommend Grand Prairie Ford to your family members means the world to us, and we look forward to serving you again in the future. Thank you for choosing us for your vehicle needs!

October 10, 2025

After being told just fun our credit through ford they ran it 3 time credit score is going to drop I’ve work sooooo hard to keep my credit score high and this happen and this is our 5 purchase from ford. More

by EDDYHIGGINS1974
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Flem
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alejandro Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2025 -

Grand Prairie Ford responded

We are absolutely thrilled to hear that you have chosen us for your fifth vehicle purchase. Your loyalty means everything to us. We understand your frustration regarding the multiple credit inquiries. We recognize how hard you have worked to maintain your excellent credit score, and we take your concerns about this seriously. If you would like to discuss this further, please contact us directly.

October 09, 2025

I inquired about a used truck on the lot and got a response with a few minutes. Through several calls and messages we were able to get the deal done in one day! More

by jjohns1822
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sebastian
Oct 13, 2025 -

Grand Prairie Ford responded

We are thrilled to hear about your positive experience with our team! Your quick inquiry about the used truck and our prompt response within minutes shows how we strive to connect with our customers right away. It's wonderful that through our calls and messages together, we were able to complete your deal in just one day. At Grand Prairie Ford, we understand that purchasing a vehicle is an important decision, and we're grateful that our efficient communication and dedication made the process smooth for you. Thank you for choosing us and for taking the time to share your experience!

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