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Grand Prairie Ford

Grand Prairie, TX

Overview
Employees
Reviews
Vehicles
4.7
2,021 Reviews
Grand Prairie Ford is a highly respected car dealership located at 701 E. Palace Parkway in Grand Prairie, Texas. We are proud to serve buyers within the Grand Prairie community, as well as shoppers within the Dallas-Fort Worth area. For years, we have been a premier dealer for locals searching for new Ford cars for sale in Grand Prairie.
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701 E. Palace Pkwy

Grand Prairie, TX

75050

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Showing 2,021 reviews

June 28, 2025

Ron Smith helped our family choose the right truck. Ron was very informative without being pushy. More

by veronicachmi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 25, 2025

I feel the truck we get have problems hidden and the price wasn’t the same as show in the publicity More

by jovita Macias
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Josue Cruz
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 26, 2025 -

Grand Prairie Ford responded

Thank you for your feedback, Jovita. We take customer feedback seriously and are continuously working to improve our processes. If you would like to discuss your experience further, please reach out to Maricela Vera at Mvera@grandprairieford.com. We appreciate you taking the time to provide us your feedback.

June 25, 2025

I went in with not so good credit. And they were able to help me out. Let's get a new car with a good interest rate and payment. More

by Bryan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Flem
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 26, 2025 -

Grand Prairie Ford responded

Thank you for sharing your experience! We’re glad our team was able to help you find a new car with a great interest rate and payment that works for you. We appreciate your trust and look forward to assisting you again in the future!

Jun 26, 2025 -

Grand Prairie Ford responded

Thank you for sharing your experience! We’re glad our team was able to help you find a new car with a great interest rate and payment that works for you. We appreciate your trust and look forward to assisting you again in the future!

June 24, 2025

Amazing experience trading in my used car for a brand new 2025. Definitely recommend to anyone More

by RAFAEL2987784
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Huey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alejandro Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 25, 2025 -

Grand Prairie Ford responded

Thank you for the fantastic review, Rafael! We're thrilled to hear you had an amazing experience trading in your car for a new 2025 model. Your recommendation means a lot to us. Enjoy your new ride!

June 24, 2025

Excellent service and I was in and out of the dealership in 3 hours with a new 2025 F-150 Lariat and I love it! More

by a.cooper.page
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 25, 2025 -

Grand Prairie Ford responded

Thanks for the fantastic review! We're thrilled to hear you had a great experience and love your new F-150 Lariat. Our team works hard to make the process smooth and efficient. Enjoy your new ride!

June 24, 2025

Salesman very good. After sale the sales manager kept putting me off and took over a week to get me taken care of. He did apologize, but took up more time than needed. More

by Sdfoster1222
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Mendoza
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Jun 25, 2025 -

Grand Prairie Ford responded

Thank you for your feedback. We're glad to hear you had a positive experience with our salesman. We apologize for the delays you experienced with the sales manager and appreciate your understanding. Your comments help us improve our service. We hope to serve you better in the future!

Jun 25, 2025 -

Sdfoster1222 responded

Just a recommendation, after you have put someone off for several days and then make them drive an hour back to dealership to do something that should have been done before the sale, maybe offer them some gas or maybe a car wash and that might have helped.

June 23, 2025

Such a great process as this was my first time purchasing a vehicle. David explained everything to me and answered all my questions! More

by ELISA.VILLAZANA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Flem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Flores
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Jun 24, 2025 -

Grand Prairie Ford responded

Thank you for sharing your experience, Elisa! We’re thrilled to hear that David made your first vehicle purchase a smooth and informative process. We’re here to help every step of the way and look forward to seeing you again!

June 22, 2025

I just think yall are ripping people off with this flex program that doesn’t work out in the customer favor in the end More

by KIMMIE.ROGERS86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
John Huey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braylon Boudreaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 24, 2025 -

Grand Prairie Ford responded

We appreciate your feedback, Kimmie. We're committed to providing value and transparency in our programs. Your insights are important to us, and we'll take them into consideration as we strive to improve the customer experience. If you would like to discuss your comment further, please reach out to Maricela Vera at Mvera@grandprairieford.com. Thank you for sharing your thoughts!

June 21, 2025

Professional, informational, some of the greatest people you will ever meet! Once you walk in they are ready to help you! More

by robertomaldonado794
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Braylon Boudreaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emilo & Micheal Rodriguez
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Jun 23, 2025 -

Grand Prairie Ford responded

Thank you for your fantastic feedback! We're thrilled to hear you had a great experience with our team. We always strive to provide top-notch service and support. Looking forward to seeing you again!

June 21, 2025

2 miles from dealership, all four tires alarm went off for low pressure, dealership was closing when we left. Definitely don’t like the height of running boards. Extensions available for 200.00 plus. Stil More

by Shadjo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brenda Rosas
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 23, 2025 -

Grand Prairie Ford responded

Thanks for your feedback! We’re glad to hear you like the truck. We appreciate your comments about the tire pressure and running boards and will pass them along to our team. Your loyalty to F250s means a lot to us!

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