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Grand Prairie Ford - Service Center

3.2

21 Lifetime Service Reviews

701 E. Palace Pkwy, Grand Prairie, Texas 75050

21 Reviews of Grand Prairie Ford - Service Center

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August 15, 2012

"My husband purchased a F250 from this dealer less then..."

- nicholegrambleyvance

My husband purchased a F250 from this dealer less then two months ago (not a cheap vehicle). Just days after taking it home we noticed a leak. We called the dealer and we were told that it was overflow and that this was normal. As a precaution, we were told to keep an eye on it and if it worsened to bring it in after we received our warranty information in the mail. The leak did get worse, we waited for the warranty information and brought the truck in. The leak turned out to be a radiator leak..not overflow and not covered by warranty. The dealership refused to fix the issue as they stated it wasn't their problem and we had waited past the 30 days of original purchase (hope you saw my note above that they are the ones that told us to wait) and then charged us over $1000.00 to fix it. My husband was out on the street today with a sign telling others to beware!!!!!

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Recommend Dealer
No
Employees Worked With
General Manager and Auto Body Manager
3
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