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Grand Subaru
Bensenville, IL
3,886 Reviews
At Grand Subaru we provide the highest level of customer service, through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience, whether you are looking for a new vehicle, pre-owned vehicle, online specials, need parts or service, or would like information on Subaru products and services. Do not hesitate to call or email us.
Grand Subaru is centrally located in the Chicago area making it easy and convenient to get to, whether you are coming from Chicago, Elmhurst, Bensenville, Naperville, Lombard, Schaumburg, Countryside, or Arlington Heights. We are one mile off of I-290 in Bensenville/Elmhurst.
To make your purchasing decision easier Grand Subaru offers a large selection of New Subaru Models. Our New Car Inventory includes all the best selling models and trim packages. Whether you are looking for the Forester, Impreza, Outback, Legacy, Tribeca, WRX, or WRX STi, we have what you are looking for. Also, don?t forget to ask us about our great financing and leasing options. You can trust that Grand Subaru will professionally fit you into the automobile of your choice.
We pride ourselves in having one of Chicagoland's best selections of Pre-Owned Subarus whether it's a 5 year old Subaru Outback or a current model with low miles. We stock as many years and models possible, offering the widest selection of cars and trucks and ease of purchase. Our well-trained Certified Sales Staff is here to answer any and all questions you may have.
Grand Subaru's professionally managed Service and Parts Departments are open to accommodate you, whether for a quick oil change or for an extended service visit; and, as always, Grand Subaru offers competitive pricing for your automotive maintenance needs. Grand Subaru has Subaru Certified Technicians specifically trained to work on your Subaru. You will also receive a courtesy car wash. Knowing your car is in good hands is important.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,886 reviews
February 05, 2021
Buying process started online and was complete in about 24 hrs with a minimum amount of negotiation. Car was cleaned and prepared well. Lou Scapellato was easy to work with and respectful. He did a good, 24 hrs with a minimum amount of negotiation. Car was cleaned and prepared well. Lou Scapellato was easy to work with and respectful. He did a good, concise job explaining and demonstrating the many features of the Outback. This is the third Subaru I have purchased from Grand. I will return. More
by DJ
Employees Worked With
Lou Scapellato
February 05, 2021
Best experience and service thanks to Chris. He made sure we found the vehicle we wanted, and not be honest we didn't know what we wanted. We are so happy with our new vehicle and it was hassle free. Will re we found the vehicle we wanted, and not be honest we didn't know what we wanted. We are so happy with our new vehicle and it was hassle free. Will return in the future! More
by Jose N.
Employees Worked With
February 05, 2021
A very good Experience with sales and finance, Afiza and Al are awesome, very professional, very knowledgeable, very hard working, did not allow any delays. Would work with Afiza and Al again! Al are awesome, very professional, very knowledgeable, very hard working, did not allow any delays. Would work with Afiza and Al again! More
by Brian
February 05, 2021
I am so pleased with the service I received! Chris and Sandy were so patient with me and able to make something work and for that I am grateful. This was my first Subaru purchase and I think I'll definit Sandy were so patient with me and able to make something work and for that I am grateful. This was my first Subaru purchase and I think I'll definitely be a Subaru-er for life. Additionally, Lisa was able to get the finance portion complete very quickly. From start to finish, this was the best experience I've had with purchasing a car! More
by Jgrumstrup
February 05, 2021
Andrew is honest and made the car buying process easy. He spent a lot of time shuffling cars around after a snow storm so I could test drive while the shop appraised my vehicle. spent a lot of time shuffling cars around after a snow storm so I could test drive while the shop appraised my vehicle. More
by Jeremyrappana
February 04, 2021
I was extremely pleased with the service I received from Grand Subaru and especially with Chris. He was patient, professional and upfront about the whole transaction. I bought my fourth subaru thus far and Grand Subaru and especially with Chris. He was patient, professional and upfront about the whole transaction. I bought my fourth subaru thus far and will probably buy a fifth from Chris. I am also grateful for the financial manager. More
by Kawesa098
Employees Worked With
February 04, 2021
Professional and very patient with what I’m looking for, bought my second car from him recently. Very trustworthy and a straigh up guy. Will definitely recommend to others bought my second car from him recently. Very trustworthy and a straigh up guy. Will definitely recommend to others More
by Lortega2312
February 01, 2021
Just purchased our second Subaru from Grand, Joe Lewicki. Joe was most helpful and not pushy. Guided us through the options and what would be suitable for our needs. We have purchased a lot of vehicles and Joe was most helpful and not pushy. Guided us through the options and what would be suitable for our needs. We have purchased a lot of vehicles and Joe was one of the best salespeople encountered. More
by Gail
Employees Worked With
Eldon in Finance was helpful and very personable , Joe Lewicki, Conrad Swiatkowski
February 01, 2021
Best price on new Impreza, easy transaction to close and great service from Jeff. No games played and straight up answers. Will buy again when my 16 year old twins turn 17!! great service from Jeff. No games played and straight up answers. Will buy again when my 16 year old twins turn 17!! More
by Michael Goodwick
February 01, 2021
I am so pleased with my car buying experience at Grand Subaru. I bought the 2021 Crosstrek with Ashley’s help. I am impressed with how the car buying experience has improved over the years. What a differe Subaru. I bought the 2021 Crosstrek with Ashley’s help. I am impressed with how the car buying experience has improved over the years. What a difference! I knew the price upfront after contacting Ashley via online sales. No surprises. Thank you Ashley. More
by Hmdchloe25
Employees Worked With
Linda Martinez, Ashley Winter
