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Grand Subaru
Bensenville, IL
3,877 Reviews
At Grand Subaru we provide the highest level of customer service, through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience, whether you are looking for a new vehicle, pre-owned vehicle, online specials, need parts or service, or would like information on Subaru products and services. Do not hesitate to call or email us.
Grand Subaru is centrally located in the Chicago area making it easy and convenient to get to, whether you are coming from Chicago, Elmhurst, Bensenville, Naperville, Lombard, Schaumburg, Countryside, or Arlington Heights. We are one mile off of I-290 in Bensenville/Elmhurst.
To make your purchasing decision easier Grand Subaru offers a large selection of New Subaru Models. Our New Car Inventory includes all the best selling models and trim packages. Whether you are looking for the Forester, Impreza, Outback, Legacy, Tribeca, WRX, or WRX STi, we have what you are looking for. Also, don?t forget to ask us about our great financing and leasing options. You can trust that Grand Subaru will professionally fit you into the automobile of your choice.
We pride ourselves in having one of Chicagoland's best selections of Pre-Owned Subarus whether it's a 5 year old Subaru Outback or a current model with low miles. We stock as many years and models possible, offering the widest selection of cars and trucks and ease of purchase. Our well-trained Certified Sales Staff is here to answer any and all questions you may have.
Grand Subaru's professionally managed Service and Parts Departments are open to accommodate you, whether for a quick oil change or for an extended service visit; and, as always, Grand Subaru offers competitive pricing for your automotive maintenance needs. Grand Subaru has Subaru Certified Technicians specifically trained to work on your Subaru. You will also receive a courtesy car wash. Knowing your car is in good hands is important.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,877 reviews
December 03, 2019
Amazing Experience This was my first online buying car experience and first time buyer of Subaru. I was not expecting that was so effortless and received exceptional s This was my first online buying car experience and first time buyer of Subaru. I was not expecting that was so effortless and received exceptional services from Jeff and others at the dealership. Thank you Jeff for helping us and we are very grateful for your service! I am also highly recommend to buy from this dealership! More
by Happy Customer
Employees Worked With
December 03, 2019
Great online customer service. I had an exceptional experience with this dealership and Afiza and Jeff in particular. This was the only dealership that gave detailed answers to my q I had an exceptional experience with this dealership and Afiza and Jeff in particular. This was the only dealership that gave detailed answers to my questions via email, without trying to give me the runaround of visiting or calling to get the information I was requesting. This experience carried into my visit and eventual purchase of a vehicle. I highly recommend this dealership! More
by tanevab
December 02, 2019
Fantastic Experience Had a wonderful experience at Grand Subaru. Joe is very knowledgeable on all models and extremely professional. Will recommend him & the dealership Had a wonderful experience at Grand Subaru. Joe is very knowledgeable on all models and extremely professional. Will recommend him & the dealership to others. Thanks again for a great experience. . More
by GregJ
Employees Worked With
Joe Lewicki
December 02, 2019
Great Customer Service and Hassle Free Buying Experience! Vee Banjac never fails to communicate with me (day 1, during / until and AFTER I bought the vehicle). I feel like she's always here whenever I need he Vee Banjac never fails to communicate with me (day 1, during / until and AFTER I bought the vehicle). I feel like she's always here whenever I need her (of curse regarding the vehicle)! She's Very Honest.. gave me a better deal (thru Costco Auto Program) even if I already have an out the door pricing which I got thru email inquiry. Knowledgeable... explained every detail of the options I may be interested in (I actually got Subaru Maintenance Program, which I believe is a fair deal). She's professional and fun to speak with. She''s very awesome...Would highly recommend her and the dealership! More
by nicalim22
Employees Worked With
Other Employees :
Nicolle Iacullo, Al Hassan, Vee Banjac
November 30, 2019
We worked with Brianne. Contacted her via email about 2 vehicles and she gave us the “best” pricing she said they could do. While I probably could have pushed and negotiated further, the prices seems fair vehicles and she gave us the “best” pricing she said they could do. While I probably could have pushed and negotiated further, the prices seems fair in comparison to KBB and Edmunds. Test drive was easy. Long wait to get to financing which is the typical dealer experience but paperwork was quick once we got in. They followed up a lot after purchase to make sure all was good. More
by Mm87
Employees Worked With
Brianna Bartoli
November 30, 2019
Excellent Customer Service!! Aura sent me emails regarding a few Subaru's I was considering and wasn't pushy or annoying like some other dealers I contacted. It was a good balance Aura sent me emails regarding a few Subaru's I was considering and wasn't pushy or annoying like some other dealers I contacted. It was a good balance of staying in touch and sending me info so it didn't feel like spam. I knew what the price was before I came in to test drive and there were no games. I had an excellent experience and can't wait until I can buy another car from Aura! More
by Elias Neris
Employees Worked With
Aura Soberanis
November 30, 2019
Great experience Daniel and Brandon were extremely knowledgeable and helped me get a car within a short amount of time within my budget. They also explained everything Daniel and Brandon were extremely knowledgeable and helped me get a car within a short amount of time within my budget. They also explained everything (especially the financing) so that I could understand, which I really appreciated. More
by rhuizen
Employees Worked With
Brandon Metz, Daniel Colon
November 29, 2019
Purchase of Subaru Legacy Afiza was most helpful with all the questions that we had about the Legacy. We give her 5 stars. Recommend her to our family and friends. Afiza was most helpful with all the questions that we had about the Legacy. We give her 5 stars. Recommend her to our family and friends. More
by marlene
Employees Worked With
November 28, 2019
Great dealership. Very knowledgeable, not pushy. Daniel our salesman, did a great job. We would highly recommend Grand Subaru for your next new car purchase. our salesman, did a great job. We would highly recommend Grand Subaru for your next new car purchase. More
by Scouser
Employees Worked With
Brandon Metz, Daniel Colon
November 26, 2019
Jen was fantastic. She helped us find the vehicle we wanted - a 2020 Forester - with the features we wanted for a good price. She then provided great service and was accessible both during and after ho wanted - a 2020 Forester - with the features we wanted for a good price. She then provided great service and was accessible both during and after hours. She deserves to be rewarded for her efforts. More
by alexmn22
Employees Worked With
Jen Zglobicki
