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Grand Subaru
Bensenville, IL
3,879 Reviews
At Grand Subaru we provide the highest level of customer service, through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience, whether you are looking for a new vehicle, pre-owned vehicle, online specials, need parts or service, or would like information on Subaru products and services. Do not hesitate to call or email us.
Grand Subaru is centrally located in the Chicago area making it easy and convenient to get to, whether you are coming from Chicago, Elmhurst, Bensenville, Naperville, Lombard, Schaumburg, Countryside, or Arlington Heights. We are one mile off of I-290 in Bensenville/Elmhurst.
To make your purchasing decision easier Grand Subaru offers a large selection of New Subaru Models. Our New Car Inventory includes all the best selling models and trim packages. Whether you are looking for the Forester, Impreza, Outback, Legacy, Tribeca, WRX, or WRX STi, we have what you are looking for. Also, don?t forget to ask us about our great financing and leasing options. You can trust that Grand Subaru will professionally fit you into the automobile of your choice.
We pride ourselves in having one of Chicagoland's best selections of Pre-Owned Subarus whether it's a 5 year old Subaru Outback or a current model with low miles. We stock as many years and models possible, offering the widest selection of cars and trucks and ease of purchase. Our well-trained Certified Sales Staff is here to answer any and all questions you may have.
Grand Subaru's professionally managed Service and Parts Departments are open to accommodate you, whether for a quick oil change or for an extended service visit; and, as always, Grand Subaru offers competitive pricing for your automotive maintenance needs. Grand Subaru has Subaru Certified Technicians specifically trained to work on your Subaru. You will also receive a courtesy car wash. Knowing your car is in good hands is important.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,879 reviews
September 27, 2019
Bob's patient and dedicated to customer satisfaction. I'd heard and read many regrettable car buying experiences. Bob expressed genuine concern for my wife and I and making our car investment a memorable I'd heard and read many regrettable car buying experiences. Bob expressed genuine concern for my wife and I and making our car investment a memorable one. We've not only bought our first Subaru but we've established a new friendship. We look forward to a long relationship with Grand Subaru. It's nice to experience an individual and business that take pride in their performance. More
by OfcMike
September 27, 2019
A very positive experience. Bee was very helpful. I just love my new Subaru. Not only is it beautiful, but it drives like a dream. Ms. Ban Jax was very helpful in familiarizing me with the vehicle. Sh I just love my new Subaru. Not only is it beautiful, but it drives like a dream. Ms. Ban Jax was very helpful in familiarizing me with the vehicle. She really knows her stuff. Everyone was very friendly. I would definitely recommend Grand Subaru! More
by Mary K.
Employees Worked With
Vee Banjac
September 27, 2019
To tell the truth. I has been seeking a price on a 2020 Outback. Three dealers were advised of my request. Two other dealers told me that official pricing had not been e I has been seeking a price on a 2020 Outback. Three dealers were advised of my request. Two other dealers told me that official pricing had not been established, even though the Subaru web page had published MSRPs. Ramon responded to my request, asking me what trim level and what options I wanted. I told what I was looking for and he replied with a price and an invitation to bring my trade-in for an appraisal. The used car sales manager offered me a fair price and Ramon wrote up the order. He placed the order on August 22, and said I should expect delivery in November. On September 26, Ramon called and sent an email advising me my Outback had arrived. The next day, I picked up my new Outback. It was exactly what I ordered at the price we agreed on. I am very pleased with the whole experience. More
by walshjp
September 26, 2019
NO PRESSURE!!! Ramon Cintron and Al Hassan made this a most pleasurable experience. At no time was pressure tactics used. They gave me information and let ME act on Ramon Cintron and Al Hassan made this a most pleasurable experience. At no time was pressure tactics used. They gave me information and let ME act on it. I would recommend these two gentleman to anybody if they want to make car buying an easy chore. More
by Mr. Mike
September 26, 2019
Great experience Andrew was great! Helped me get the car I wanted, waited little bit but kept us informed on possible delivery date frequently. Wonderful experience. T Andrew was great! Helped me get the car I wanted, waited little bit but kept us informed on possible delivery date frequently. Wonderful experience. Thanks More
by Theresa
Employees Worked With
September 26, 2019
Subaru WRX Andrew was helpful,fast and straight to the point as I requested. He drove 2 hours to get me the car I chose. I also want to thank Ali from finance Andrew was helpful,fast and straight to the point as I requested. He drove 2 hours to get me the car I chose. I also want to thank Ali from finance for a fast and easy process. If you like straight to the point deals this is the place. Thank you. More
by Subby
September 26, 2019
Wendy was awesome! Walked in a 830 pm and was able to make my purchase that night thanks to Wonder Woman Wendy! Will search here for cars again! Walked in a 830 pm and was able to make my purchase that night thanks to Wonder Woman Wendy! Will search here for cars again! More
by Cmoney
Employees Worked With
Wendy Kaplan
September 26, 2019
First time Subaru owner! This is the first Subaru I have owned. I’ve had it a week and so far I’m very happy with the car. Sharlene was great to work with. This is the first Subaru I have owned. I’ve had it a week and so far I’m very happy with the car. Sharlene was great to work with. More
by RF gal
Employees Worked With
Brandon Metz, Sharlene Titre
September 26, 2019
Nice stuff. nice service. I’ve had my weeks and so far I’m very happy with the car. Trace was great to work with. Very kindly and helpful. I’ve had my weeks and so far I’m very happy with the car. Trace was great to work with. Very kindly and helpful. More
by Xing Hao
Employees Worked With
Brandon Metz, Trace Peterson
September 26, 2019
Great car from a good dealer and a wonderful salesman Trace is a young up and coming salesperson. He worked like the energizer bunny with a smile on his face pulling out cars, suggesting choices and educ Trace is a young up and coming salesperson. He worked like the energizer bunny with a smile on his face pulling out cars, suggesting choices and educating us on the features of each model. We never felt pressured and felt so good dealing with Trace that we did not even think of visiting another dealer after working with him. Good job Trace! More
by Gedra
Employees Worked With
Al Hassan, Trace Peterson
