Chris Thomas

I had an amazing experience at Grand Subaru made even more amazing by working with Jeff Schade. He was upfront, honest, helpful, caring to my needs, and made the process seamless. He will be the first na more amazing by working with Jeff Schade. He was upfront, honest, helpful, caring to my needs, and made the process seamless. He will be the first name that I give to people when they say, “Maybe I should get a Subaru?” You’d be hard pressed to find a better sales rep. More

Print

Jeff was super helpful and easy to work with. We drove 3 hours for our new Outback. Well worth the time, we got a great deal! We drove 3 hours for our new Outback. Well worth the time, we got a great deal! More

Print

Jeff was friendly and made buying a car stress free. Would definitely recommend him to others looking to get a Subaru! Would definitely recommend him to others looking to get a Subaru! More

Print

We had be an excellent experience with Andrew Galvan on our first Subaru purchase. Thank you Andrew! our first Subaru purchase. Thank you Andrew! More

Print

They are so personal and welcoming. They are transparent about everything. It is refreshing to experience. They are transparent about everything. It is refreshing to experience. More

Print

Chase was super professional and his communication regarding our possible purchase of a Forrester Hybrid before we even came into the Dealership was best in class. Everyone at the dealership was fri regarding our possible purchase of a Forrester Hybrid before we even came into the Dealership was best in class. Everyone at the dealership was friendly, patient and helpful. More

Print

Eight years ago I bought an Outback at Grand Subaru and wrote a 5-star review; here I am writing another! Grand Subaru is a really good place to buy a car, an experience that in the past has made people, wrote a 5-star review; here I am writing another! Grand Subaru is a really good place to buy a car, an experience that in the past has made people, well, ME dread the dealership. About 6 months ago, I decided I wanted a new car. Another Subaru, but smaller. I started seeing the Crosstrek everywhere and finally contacted Subaru. Jeff Schade responded and was really terrific about answering my questions clearly and thoroughly. And when I went in for my test drive, he had the car I wanted, model and color, ready. I have been for test drives where I’m in the car for less than 10 minutes, but this was notable because Jeff directed me to various types of roads. I loved the way the Crosstrek handled, felt and accelerate. Afterwards, during the price part, I said to Jeff Schade, "Please don't make me have to come back with my brother-in-law or cousin," but that was just comedy considering how fairly I - and everyone else I think it's safe to assume - was treated. He laughed and immediately printed out the page referencing my specific car and wrote a price on it. No haggling, no upsell on what I wasn't getting (Harmon Kardon speakers). Before I went into Subaru, I had some conflicts - I have a very painful back so I needed the 10-way settings. I wanted some upgrades. I didn’t understand the mysterious terminology of "trim packages." Why call the really good package "Limited?" Again, Jeff clearly explained all that to me. And, guess what? The Crosstrek seat is really good on my back. After Jeff and I were done, I needed to go see Chris Thomas about - I thought - financing the vehicle (which I wasn’t doing) and warranties. He DID have a list of warranties which I didn’t want, except for one, which I did. Chris was also a really genial and affable guy. He never said a word about financing so I am guessing that isn’t his field and if I’m right, thank you Grand Subaru for not pressing me on that! This was the best car buying experience I have ever had and I really credit it to Jeff Schade and to Grand Subaru’s philosophy. They must be putting an emphasis on long-term relationships rather than short-term hard sells. More

Print

AMAZED! 5 Stars! I’ve been car shopping off and on for 6 months, I’ve watched hours of car reviews on you tube and talked to tons of owners on Facebook group 5 Stars! I’ve been car shopping off and on for 6 months, I’ve watched hours of car reviews on you tube and talked to tons of owners on Facebook groups, test drove new and used, sedans, crossovers and finally Outback’s. I was close to buying about 4 different vehicles over the last 3 months but the sales people and finance managers soured my taste for even wanting to buy anything from a dealership. I was able to get a email quote and set up a time to test drive the different trims with Gabriel Talpos. He was with a customer when I arrived and with in a minuet I was asked if I needed help unlike some dealers. Jeff Schade showed me all about the Outback’s and patiently answered all my questions and we even got to experience some Subaru like down pours. It was close to closing so I came back Saturday to try the Wilderness and it checked all the boxes, plus for me it had the most amazing acceleration of all the outback trims. Jeff was super patient and not pushy at all, the managers made a great offer that I didn’t even have to bargain for. The last part Finance managers.. always so scary. I worked with Chris Thomas, he was super pleasant! Quick and not pushy either, very friendly. I’ve never ever had a finance manager expierence that didn’t leave me with dread and being pushed around. Everyone I met at Grand Subaru was friendly and I can’t say enough about how different this dealership is for the better. I recommend you give them a shot and test drive some Subarus, they definitely don’t get the attention they should! More

Print

Love their one price policy, no need to waste time in negotiation and you can get a nice price! negotiation and you can get a nice price! More

Print

Andrew Galvan is the man - honest, efficient, and has his pulse on this industry. He had answered all questions and treated us like family. LOVE the car he helped pick out - perfect zippy car for our fa his pulse on this industry. He had answered all questions and treated us like family. LOVE the car he helped pick out - perfect zippy car for our family and our Golden Retriever is lov’n it too. We will back again for sure. Chris in financing was amazing too - took extra effort in getting us better rate-he dug further and got best deal - that’s what they do! Forever grateful!! More

Print