Grand Subaru

successful referral Nealy was referred to me by a very pleased neighbor and I in turn have already referred Nealy and the Grand Subaru dealership to others. Overall it wa Nealy was referred to me by a very pleased neighbor and I in turn have already referred Nealy and the Grand Subaru dealership to others. Overall it was a pretty painless and satisfying experience More

Best Dealer ever I was looking for a used three year old car and ended up buying a brand new one for just a few thousand more. I had spent hours on Car Gurus and gett I was looking for a used three year old car and ended up buying a brand new one for just a few thousand more. I had spent hours on Car Gurus and getting quotes from dealerships. Grand Subaru is Grand indeed. They blew the competition out of the water with extremely fast response rates to my questions and the set a new definition for competitive pricing. I recently had an exhausting experience from another dealer in IL (I live in Wisconsin), so I was wary of the drive. Grand was a compete 180 from the other dealer. Grand was honest, and upfront, no hidden fees, no baloney. I couldn't be happier with the entire experience. Sandy is an all star with the internet conversation, Mark was SO knowledgeable about all the features, and Al was a great no-nonsense guy when I needed to sign the final paperwork. Go to Grand Subaru and get happy. A++ More

Uncomparable Before I started car shopping, I thought I knew what I wanted. I was set on a different brand all together. I did promise myself that I would leave my Before I started car shopping, I thought I knew what I wanted. I was set on a different brand all together. I did promise myself that I would leave my options open. I knew what I wanted in my car, and at this point I did not know who would be able to offer that to me. My first stop was GRAND Subaru, and upon meeting Michael, my first thought was wow this guy knows what he is talking about. He left a great impression, and really related to us as being an understanding, family-man. As I promised myself, I went to other places to shop around, and each time I sat in the cars to test drive, nothing compared to Subaru. The drive wasn't as smooth, the features weren't as nice, but most importantly, the salesmen did not compare to Michael. Some of them rude and uninterested, they did not make me feel like they had my best interest in mind. That's when I knew I would not find another car with great people to back me up like I did here. Michael walked me through step by step and answered all my questions to assure me that Subaru was indeed the right choice. I can rest assure that my car meets all my initial needs of safety and comfort, all while knowing that I have a great point person to return to if I have any questions. Thank you! More

prompt friendly service A five star for Jason. He was friendly, courteous, and answered all our questions. Even educated us on the internet, the do's and dont's of good drivi A five star for Jason. He was friendly, courteous, and answered all our questions. Even educated us on the internet, the do's and dont's of good driving. most important, he gave us abundantly of his time, did not rush us, and always had a smile on his face. More

Straight Shooters with Great Pricing! I drove down from Milwaukee just to buy from Grand and it was well worth it! From day 1, Nicole went out of her way to find the exact car that I was l I drove down from Milwaukee just to buy from Grand and it was well worth it! From day 1, Nicole went out of her way to find the exact car that I was looking for and no one could beat her price! She was super responsive and when my car was delayed on the truck (no fault of Grand's) she even had a loaner car dropped off in the meantime! When it came time to finalize the deal, Al cut right to the chase focusing on the one add-on option that he would consider rather than overwhelming me with every option. Al told me "I only sell what I would buy" which is not the case with other dealerships I've worked with! Nicole & Al's transparency and willingness to go above and beyond made the process smooth and worth the 3 hour round trip! More

Great price & kept her word about everything. No surprises! Bought my second Subaru today from Grand Subaru. I came back because Nicole in their internet sales department gave me a fantastic price on the car I Bought my second Subaru today from Grand Subaru. I came back because Nicole in their internet sales department gave me a fantastic price on the car I wanted and even more importantly kept her word about every aspect of the deal. I initiated the car search with a click for price on their website and got a price back very quickly. Then the entire deal was arranged via email and phone calls and Nicole set an appointment time for me and my wife to come in and finish the paperwork. When we did, there were no surprises and everything went smoothly. In the finance office, I was offered a warranty, but it was not offered in any kind of pressure fashion. Also of note was that the warranty was the only add-on offered, which kept the process moving along. Once the paperwork was done, Nicole took the time to thoroughly explain the various important functions of the car and even set up the Bluetooth connection for my phone which was appreciated. I will most definitely be contacting them and Nicole specifically again when I need another car. More

First stop - GRAND! I was looking for a used car. This was not the first Subaru dealership I visited, but it was definitely the last. GRAND was so far superior! From grea I was looking for a used car. This was not the first Subaru dealership I visited, but it was definitely the last. GRAND was so far superior! From greater inventory to the actual condition of the cars. Looking for a Subaru? Make GRAND your first stop! More

Excellent and stress-free experience at Grand Subaru! Michael Sinacola provided us with additional knowledge about the 2019 Ascent that we did not get from another dealership. It made our decision much e Michael Sinacola provided us with additional knowledge about the 2019 Ascent that we did not get from another dealership. It made our decision much easier because we felt we had all the information we needed to make the selection best for our needs. Mike never put any pressure on us and remained calm and friendly throughout the process. We couldn't be any happier with our new Subaru Ascent due in large part to the very positive experience Mike provided us with. More

Good ! Michael was able to my Ascent price in 30 min. to close the deal.....but was 1 hour wait for financial dept. to sign the name. Michael was able to my Ascent price in 30 min. to close the deal.....but was 1 hour wait for financial dept. to sign the name. More

Outstanding experience! (New WRX Purchase) Everything about my experience with Grand Subaru here exceeded my expectations. Thanks to these folks, I went from clicking on the WRX of my desire on Everything about my experience with Grand Subaru here exceeded my expectations. Thanks to these folks, I went from clicking on the WRX of my desire online, to driving off in it less than a week later! Ramon was very helpful at every step of the process. He listened to what I was looking for, offered his enthusiastic knowledge in reference to my wish-list, and ultimately located and sold me ~exactly~ the car I was hoping to purchase! At every step of the way, he made sure I was aware of all my options and answered all my questions. All while being very honest, swift and friendly. It was a genuine pleasure to do business with Ramon. Really above and beyond. Linda helped me settle all the final paperwork, and in doing so did a great job explaining all my options, answering all my questions. Again, a very honest, swift and friendly experience; a pleasure. Sandy reached out to me soon afterward with a friendly and helpful message offering congratulations for my purchase and contact details should I have any further questions or concerns. Nice! Truly solid service from these folks, and everyone else at Grand who made my purchase possible. They have my gratitude. More