
Grand Subaru
Bensenville, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Awesome experience! Thank you so much. We found a car that we wanted and appreciate your help. This is our first Subaru car. Have a good weekend! Thank you so much. We found a car that we wanted and appreciate your help. This is our first Subaru car. Have a good weekend! More
2018 Outback - out of state purchase - Excellent experience I came in from Michigan to purchase a 2018 Outback. Dealt with Nicole Iacullo via phone and email for a number of weeks to get the right car for me. I came in from Michigan to purchase a 2018 Outback. Dealt with Nicole Iacullo via phone and email for a number of weeks to get the right car for me. Completed all negotiations and financing before arrival and was in and out of the dealership in about 1.5 hours on my pick up day (by my choice). Just had to sign pre-agreed upon documents and get a walk through of the car. Great pricing, very efficient process and they were definitely conscious of my desire to not spend a lot of time in the dealership. I will definitely use them on my next Subaru purchase and will recommend them to others. More
Pleasant no pressure I purchased a new vehicle that was sitting on the lot for over a year subject to all the elements. When I took delivery I was disappointed in the deal I purchased a new vehicle that was sitting on the lot for over a year subject to all the elements. When I took delivery I was disappointed in the dealer prep of the vehicle. The vehicle was cleaned on the outside and inside, but all the door jambs, hood and trunk jambs were dirty. I expect when I buy a new vehicle it should be thoroughly cleaned. Showroom cleaned! More
Excellent professional experience This place is amazing, great customer service and good value on their cars. I would definitely recommend this place and would buy from them again. This place is amazing, great customer service and good value on their cars. I would definitely recommend this place and would buy from them again. More
2018 Forester Michael was very friendly, helpful, and patient in helping us find our wonderful Forester that we absolutely love! He trusted us to go on a test driv Michael was very friendly, helpful, and patient in helping us find our wonderful Forester that we absolutely love! He trusted us to go on a test drive on our own and when we came back answered any questions we had. He was very patient with two people that had not purchased a care in the last decade! He stayed in communication with us the entire time and was not pushy at all. He answered all of our questions (we had a lot :)). He gave us recommendations of what he thought our family needed but also respected that we had a budget. We didn't feel intimidated by Michael at all and we really enjoyed the whole Subaru car purchasing experience! Al was very friendly in financing as well! More
Nice experience! It was a pleasure having Michael as our sales person. He was upfront on everything and I trusted him. The entire experience was nice and relaxing. As It was a pleasure having Michael as our sales person. He was upfront on everything and I trusted him. The entire experience was nice and relaxing. As you know dealing with car sales people is usually stressful. I would highly recommend this dealership. More
2016 Legacy Initially went to Grand Subaru to test drive a Legacy and a couple of other cars makes. Michael was patient and helpful, not pushy in the least. We ke Initially went to Grand Subaru to test drive a Legacy and a couple of other cars makes. Michael was patient and helpful, not pushy in the least. We kept in contact throughout the week eventually putting a deposit on the Legacy. We came back the following weekend to pick up the Legacy and the whole purchase went smoothly. We would definitely recommend Michael - his musical taste is excellent as well... More
Grand Subaru Michael was very knowledgeable, and helpful. He answered all my questions, and was very observant to pick the color of the car I liked. The finance Michael was very knowledgeable, and helpful. He answered all my questions, and was very observant to pick the color of the car I liked. The finance department part took longer than expected. More
Impressive volume Our sales person was engaging and pleasant to deal with. ( Kiril Velkov ) The number of sales people and the sales volume was impressive to say the l Our sales person was engaging and pleasant to deal with. ( Kiril Velkov ) The number of sales people and the sales volume was impressive to say the least. It was certainly worth the 2+ hour drive to the dealership. I did find the entire negotiating process a bit slow otherwise I've have given 5 stars. Sean in finance was excellent also. More
Purchase The purchase experience was excellent. No hassle buying experience. Once the vehicle was identified, we were in and out in less than two hours. Ver The purchase experience was excellent. No hassle buying experience. Once the vehicle was identified, we were in and out in less than two hours. Very satisfactory. More