Grand Subaru

One of the best car buying experiences I’ve had. From the time I met Matt Drwal which was about 3 months ago, everything went smoothly. I never felt pressured. He saw to it that I was well informed From the time I met Matt Drwal which was about 3 months ago, everything went smoothly. I never felt pressured. He saw to it that I was well informed and when the time came to place an order, he found what I needed. We set the delivery date and everything came off without a hitch. More

Excellent service! Michael was very helpful, knowledgeable and made the whole process much quicker and easier then past car purchases. I would definitely recommend Grand Michael was very helpful, knowledgeable and made the whole process much quicker and easier then past car purchases. I would definitely recommend Grand Subaru to anyone. More

No nonsense-no pressure-responsive sales staff! Nicole and the staff at Grand made this a very easy, pleasurable experience. After visiting one time, Nicole reached out again after learning of what Nicole and the staff at Grand made this a very easy, pleasurable experience. After visiting one time, Nicole reached out again after learning of what I was looking for.. She was able to find the right vehicle and offer the best price.. She knew that I was shopping around and was using the Consumer Reports best price guarantee tool. More

No Hassle, No Crazy Sales Pitch, and Perfect Service! When my wife and I first started looking for cars, we actually spent a lot of time at a different dealership doing test drives and what-not. The other When my wife and I first started looking for cars, we actually spent a lot of time at a different dealership doing test drives and what-not. The other dealer was great but they wouldn't tell me a price , they wanted us to name a price; which isn't horrible but I don't like to play the sales games. When I sent in a request to Grand Subaru, Jeff Schade responded with a very detailed email for the exact car that we wanted and what their price was. That was it. You saw the breakdown of the ENTIRE price; no surprises, no games, nothing. And they also had this promo for a free remote starter with the purchase which was great. I took Jeff's email and sent it to about 4 other Subaru dealerships in the Greater Chicagoland area. Other dealers tried to beat Jeff's offer but "couldn't" or wouldn't talk numbers via email. One dealer actually quoted us $200 less than Jeff's offer but we ended up going with Jeff and Grand Subaru because of the quality of service that we were given even before he met us in person. He text me constantly with updates and let me know what was going on and is very transparent with the entire process. When we came into the dealership, Jeff took us to see the car that he ordered for us from a different dealer since it was the color we wanted. We inspected the car and noted a few spots that were minor marks. Jeff busted out the cleaning supplies and cleaned it himself right in front of us. The commitment that Jeff has to his customers is outstanding. The process was simple once we accepted the car and Jeff sat with us every step of the way. If you are looking for a dealer, look no further. This is the place and the guy that you want. More

I was very happy with the process Mike made it very easy I would recommend this dealership to anybody looking to buy a Subaru. This is my first Subaru I tried 3 different models and Mike was very patient wit I would recommend this dealership to anybody looking to buy a Subaru. This is my first Subaru I tried 3 different models and Mike was very patient with me he answered all my questions More

Looking for a Subaru in WI and IL, then definately hit Grand I had the best car buying experience so far. They offered the best price in the market. Easy to talk to and will follow up without getting you irritat I had the best car buying experience so far. They offered the best price in the market. Easy to talk to and will follow up without getting you irritated. More

Good and welcoming service. I was there and it was a nice experience. There was a test drive, the service was very good, overall quality is perfect. For the first time I was ther I was there and it was a nice experience. There was a test drive, the service was very good, overall quality is perfect. For the first time I was there, I liked it. More

Tremendous Experience with Nealy and Sean Nealy and Sean were great to work with! The negotiating and purchasing process were as seamless as could be. I would definitely recommend their servic Nealy and Sean were great to work with! The negotiating and purchasing process were as seamless as could be. I would definitely recommend their service to any potential Subaru buyers. More

On the point Mike was great to deal with. Dealing with him through email and on the phone was easy and on the point. Mike was very understanding and was very patie Mike was great to deal with. Dealing with him through email and on the phone was easy and on the point. Mike was very understanding and was very patient with us. Our experience with Mike was excellent and we love our Forester. More

Wendy sold me a great car! From the time I first walked into Grand Subaru until now, a few months after getting my 2018 Forester, l have had the best experience ever buying a ne From the time I first walked into Grand Subaru until now, a few months after getting my 2018 Forester, l have had the best experience ever buying a new car. Wendy Kaplan answered my initial questions since I had never had a Subaru. She was not pushy, but supportive during my 6month buying decision. I’ve been driving my car for several months now and look forward to driving it often. On a recent trip to Wisconsin, it almost drove itself with adaptive cruise control, eyesight and lane warnings. Even my husband likes it! I have purchased a couple of accessories and get a free car wash when I visit! I even have a technical specialist who helps me use the special features of my car! The financing experience with Sean was a good experience, rather than a scary one. More