Grand Subaru

Great experience and outcome Micheal Sinacola worked with me to come up with a deal that I was able to accept. He was pleasant and polite at all times. He did not pressure me at Micheal Sinacola worked with me to come up with a deal that I was able to accept. He was pleasant and polite at all times. He did not pressure me at any time. I would recommend both Grand Subaru and Micheal to anyone I know looking for a new or used vehicle. Couldn’t be more pleased with outcome. More

Very Helpful and Honest I worked with Michael on purchasing my 2013 Subaru Outback, and I found him to be very straight forward and honest which I appreciated. He was helpful I worked with Michael on purchasing my 2013 Subaru Outback, and I found him to be very straight forward and honest which I appreciated. He was helpful in explaining insurance and financing matters as well. Reasonably worked with me on price and threw in floor mats because there were none included. I didn't receive a follow-up call after visiting however, and someone else put a deposit on the vehicle in the few days in between (later rescinded), so I was nervous of losing the vehicle. Overall great and flexible dealership. Was able to leave a check for a few days while funds were being transferred from my bank, which was very helpful given I didn't want to make several trips to the dealership. More than satisfied with my experience and happy with my new car. More

Incredibly helpful and a very positive experience overall Nealy went out of her way to help and was very responsive and professional about all aspects of the car buying experience. She immediately understood Nealy went out of her way to help and was very responsive and professional about all aspects of the car buying experience. She immediately understood my concerns and questions and was able to address them all quickly and effectively. More

Purchase of a 2017 Outback From the moment we walked in the dealership we felt welcomed and informed...we discussed our options freely without pressure...and left to think about From the moment we walked in the dealership we felt welcomed and informed...we discussed our options freely without pressure...and left to think about our decision without pressure...Wendy communicated with us regarding options, pricing, and delivery in a very positive manner...we had concerns regarding financing but Wendy continued to work with us through our concerns...we opted for an Outback that was not on the lot and Wendy kept us informed as to the date of delivery...we arrived for delivery and walked through the sale of our vehicle and the options we had...options were explained to us without pressure and when we went to finance Sean ( I think) was great...it was quick but thorough with everything explained to us...we were considering the extended warranty and this option was explained to us without pressure...the only issue I would say that we had was the length of time from when we walked into the dealership to when we left...but much of that had to do with small talk and the time it took to discuss the trade-in of our car...all in all we felt welcomed, informed, treated fairly, and above all not pressured...this allowed us to make the decision rather than feeling like the decision was being pushed on us...a nice treat from past experiences at other dealerships...will be in again if we are looking for a new or used car...and we have already told friends about the experience...thanks. More

Good car buying experience all around. Before heading out to buy an Outback, I had made some contacts via email to a few different dealerships. Nealy was very friendly and helpful. We dec Before heading out to buy an Outback, I had made some contacts via email to a few different dealerships. Nealy was very friendly and helpful. We decided to see her before the others. I emailed her when we would be coming. She promptly replied that she had other appointments at that time but that she would work us in. The building and lot were very clean and comfortable. They had a coffee machine and water bottles available with plenty of comfortable seating. They even had a free arcade game. When we got to the dealership, we only had to wait a few mins to see Nealy. She was very kind and high energy. She reviewed our preferences and sent us on a test drive with a car. It was exactly the correct options we wanted. She didn’t try to push us into a higher priced vehicle. She was very up front about the price of the car. We didn’t need to do any haggling because it was already a good deal. After reviewing our trade in value she let us take some time to talk it over. The trade in value was much less than we expected, but she showed us the carfax report that showed it had structural damage, explaining that they could not resell the car but that it had to be scrapped for parts. After catching a quick lunch to talk it over we decided to purchase. The process was lengthy with lots of paperwork. In total we were there 6 hours but maybe about one hour was the test drive plus me talking it over with my husband. We had to wait a few times, but never more than 15 mins. Buying a car is very stressful and Nealy made it much easier for us. I would recommend Nealy and Grand Subaru to my friends and family. More

Used car purchase We were looking for a very specific used Jeep Grand Cherokee which this dealership happened to have. They were willing to work with us on price and we We were looking for a very specific used Jeep Grand Cherokee which this dealership happened to have. They were willing to work with us on price and were very accommodating. Would definitely recommend the dealership again. More

Will Mojica came to the rescue after Subaru saved my life Car shopping is not a favorite thing, but I was forced to do so last month when my car was totaled in an accident. Will Mojica made the experience pa Car shopping is not a favorite thing, but I was forced to do so last month when my car was totaled in an accident. Will Mojica made the experience painless. He was personable and very knowledgeable. He spent a great deal of time explaining the features of the car and visiting with us. I didn't feel pressure either the initial day I was there, nor the day the deal was finalized and I picked up the car. Will is a great representative of Grand Subaru and I would not hesitate to recommend him to friends and family. On another note, just a word about Subaru. I survived a high speed crash with only seat belt and air bag injuries. The car did what it was supposed to do and protected me very well. I wasn't previously aware of Subaru's safety features until I found out the hard way. Needless to say, I purchased another Forester! More

Excellence Courtesy and Professionalism characterize this dealership. Being not pushy and giving you a good brake in the price. Jason Zapfel exceptional help and Courtesy and Professionalism characterize this dealership. Being not pushy and giving you a good brake in the price. Jason Zapfel exceptional help and understanding came through. More

Sandy Cuttone - Fatastic Person and A Breath of Fresh Air Sandy, I said I would write a review and here it is. I was blessed to cross paths with you during my search for a new car. I spoke with 6+ deal Sandy, I said I would write a review and here it is. I was blessed to cross paths with you during my search for a new car. I spoke with 6+ dealers and I'm sure long after the newness of the Forester has gone, my memories of you will not. During my journey in buying a new car, you were the best of the best. I dealt with several dealerships and if Grand Subaru is half as good of a dealer as you are a sales person, they will be among the best of the best of the best. If I ever know of anyone looking for a car, I will steer them your way. You and one other person were the hardest working of all this process. To me a salesperson is a glimpse of what a dealership will be like, and you make that view very promising. Thank you! Kevin H. More

It was quick and professional I did recommend this place already ! They were all very nice and professional. Jason helped us a lot also he was very patient ! I would buy my n I did recommend this place already ! They were all very nice and professional. Jason helped us a lot also he was very patient ! I would buy my next car with Jason too ! More