Grand Subaru

Used car purchase We were looking for a very specific used Jeep Grand Cherokee which this dealership happened to have. They were willing to work with us on price and we We were looking for a very specific used Jeep Grand Cherokee which this dealership happened to have. They were willing to work with us on price and were very accommodating. Would definitely recommend the dealership again. More

Good car buying experience all around. Before heading out to buy an Outback, I had made some contacts via email to a few different dealerships. Nealy was very friendly and helpful. We dec Before heading out to buy an Outback, I had made some contacts via email to a few different dealerships. Nealy was very friendly and helpful. We decided to see her before the others. I emailed her when we would be coming. She promptly replied that she had other appointments at that time but that she would work us in. The building and lot were very clean and comfortable. They had a coffee machine and water bottles available with plenty of comfortable seating. They even had a free arcade game. When we got to the dealership, we only had to wait a few mins to see Nealy. She was very kind and high energy. She reviewed our preferences and sent us on a test drive with a car. It was exactly the correct options we wanted. She didn’t try to push us into a higher priced vehicle. She was very up front about the price of the car. We didn’t need to do any haggling because it was already a good deal. After reviewing our trade in value she let us take some time to talk it over. The trade in value was much less than we expected, but she showed us the carfax report that showed it had structural damage, explaining that they could not resell the car but that it had to be scrapped for parts. After catching a quick lunch to talk it over we decided to purchase. The process was lengthy with lots of paperwork. In total we were there 6 hours but maybe about one hour was the test drive plus me talking it over with my husband. We had to wait a few times, but never more than 15 mins. Buying a car is very stressful and Nealy made it much easier for us. I would recommend Nealy and Grand Subaru to my friends and family. More

Excellence Courtesy and Professionalism characterize this dealership. Being not pushy and giving you a good brake in the price. Jason Zapfel exceptional help and Courtesy and Professionalism characterize this dealership. Being not pushy and giving you a good brake in the price. Jason Zapfel exceptional help and understanding came through. More

Sandy Cuttone - Fatastic Person and A Breath of Fresh Air Sandy, I said I would write a review and here it is. I was blessed to cross paths with you during my search for a new car. I spoke with 6+ deal Sandy, I said I would write a review and here it is. I was blessed to cross paths with you during my search for a new car. I spoke with 6+ dealers and I'm sure long after the newness of the Forester has gone, my memories of you will not. During my journey in buying a new car, you were the best of the best. I dealt with several dealerships and if Grand Subaru is half as good of a dealer as you are a sales person, they will be among the best of the best of the best. If I ever know of anyone looking for a car, I will steer them your way. You and one other person were the hardest working of all this process. To me a salesperson is a glimpse of what a dealership will be like, and you make that view very promising. Thank you! Kevin H. More

Will Mojica came to the rescue after Subaru saved my life Car shopping is not a favorite thing, but I was forced to do so last month when my car was totaled in an accident. Will Mojica made the experience pa Car shopping is not a favorite thing, but I was forced to do so last month when my car was totaled in an accident. Will Mojica made the experience painless. He was personable and very knowledgeable. He spent a great deal of time explaining the features of the car and visiting with us. I didn't feel pressure either the initial day I was there, nor the day the deal was finalized and I picked up the car. Will is a great representative of Grand Subaru and I would not hesitate to recommend him to friends and family. On another note, just a word about Subaru. I survived a high speed crash with only seat belt and air bag injuries. The car did what it was supposed to do and protected me very well. I wasn't previously aware of Subaru's safety features until I found out the hard way. Needless to say, I purchased another Forester! More

Best Internet Sales Nealy returned my internet request immediately. After a brief discussion, she had our selection. We came in that day as it was waiting for us. Nealy r Nealy returned my internet request immediately. After a brief discussion, she had our selection. We came in that day as it was waiting for us. Nealy removed all stress and anxiety during our test drive thru purchase. Her price was unbeatable. She made our purchase exciting. We bought the car immediately. I found the dealership to be clean and relaxing. All staff we encountered were pleasant. More

It was quick and professional I did recommend this place already ! They were all very nice and professional. Jason helped us a lot also he was very patient ! I would buy my n I did recommend this place already ! They were all very nice and professional. Jason helped us a lot also he was very patient ! I would buy my next car with Jason too ! More

Unbeatable Price I was shopping around for a 2018 Subaru Forester 2.5i Premium All Weather Package and Grand Subaru was by FAR the best selling price in a three state I was shopping around for a 2018 Subaru Forester 2.5i Premium All Weather Package and Grand Subaru was by FAR the best selling price in a three state radius. Dealing with out of state paperwork and procedures can be a bit tricky, but they do a good job helping you navigate what to do. It was well worth the drive from South Bend to drop off my trade in and pick up the new car. Would recommend for the deal. More

Great dealership We appreciated the cleanliness of the place, numerous parking space for customers, roomy lounge and our very helpful, friendly and outstanding calmnes We appreciated the cleanliness of the place, numerous parking space for customers, roomy lounge and our very helpful, friendly and outstanding calmness of our sales dealer/consultant Michael Sinacola with our choice of a car from their lot (Grand Subaro) Thank you so much! More

Sandy Cuttone - Best Sales Experience Ever When I was looking for a Subaru 2 years ago I emailed the dealership and Sandy got back to me right away. She was professional, upbeat, knowledgeable When I was looking for a Subaru 2 years ago I emailed the dealership and Sandy got back to me right away. She was professional, upbeat, knowledgeable - no bull. She gave me the bottom-line price of the Forester which was way below any other dealerships. No hidden fees, add-ons, just the bottom line. Didn't try to hustle me or upsell me. The buying experience was terrific. Super fast, clean and I got a great rate on the loan. I bought another Forester and an Outback in August. Same experience. I just had to write this because it is such a refreshing experience to deal with someone who is a straight shooter. She is terrific. More