Grand Subaru

Best car buying experience EVER From start to finish Jason made our car buying experience nice and easy. My husband normally cringes when we walk into dealerships but Jason made him From start to finish Jason made our car buying experience nice and easy. My husband normally cringes when we walk into dealerships but Jason made him really turn this purchase into one of the best purchases we have ever made. This is our 3rd Subaru and we will only go to Grand Subaru and work with Jason for purchases in the future! Thank you for all your patients and hard work you did to find my Subaru Legacy Sport! I absolutely love it! More

Subaru Service with no drama I hate fighting dealers for the best deal. Just give it to me. Grand Subaru was completely chill and I appreciated not having to fight the sales pers I hate fighting dealers for the best deal. Just give it to me. Grand Subaru was completely chill and I appreciated not having to fight the sales person. I knew what I wanted and they gave me a good price. More

The way car buying should be! My experience with Brianna at Grand Subaru was great. I have purchased approximately 15 cars over the years and I can state without reservation that t My experience with Brianna at Grand Subaru was great. I have purchased approximately 15 cars over the years and I can state without reservation that this was by far the best experience ever. Brianna exhibited professionalism without any pressure to make a deal. Grand Subaru and Brianna will be my place for car buying. More

Easy peasy I recently had purchased a vehicle from Jason in November and had the unfortunate luck of having my vehicle involved in a hit and run which resulted i I recently had purchased a vehicle from Jason in November and had the unfortunate luck of having my vehicle involved in a hit and run which resulted in a total loss. After talking with the insurance company I got in touch with Jason again because of my previous experience with him and he did not let me down! He is an outstanding salesman and would recommend seeing Jason if you are in the market, quick, fair, honest and easy would be the best way to describe the experiences! More

Much better than expected! We are very pleased. This automobile buying experience was a new one for my wife and me in several ways. First, it was completely negotiated over the internet via email. This automobile buying experience was a new one for my wife and me in several ways. First, it was completely negotiated over the internet via email. Second, we traveled to Grand Subaru from Bloomington, IN, to complete the purchase instead of buying our car from a local dealer. Third, we started the process through a USAA car buyers program and Grand Subaru contacted us with a great price. Other Subaru dealers that contacted us offered us cars that were different from the model we specified, or were unclear about features of their offers to the point that we could not understand them. Local dealers couldn't meet the Grand Subaru price. We had some email exchanges with Melissa Distel, who is very professional and helpful, but Sandy Cuttone is primarily responsible for creating our very high impression of Grand Subaru. Sandy is outstanding. She handled the majority of our online communication and most of the details of the purchase when we picked up the car. She is very pleasant and personable to work with, knowledgeable of the features and operating procedures of the 2018 Forester Touring, and explained them in a clear, understandable manner. We needed to do a bit of research into the Owner’s Manuals afterward, but that is to be expected for an electronics and navigation package as complicated as the ones packed into the new Touring. Especially noteworthy is her ability to complete the blue tooth linkages between our cell phones and the electronics package. The process took a long time because the usual procedures did not work. Her perseverance save us a lot of trouble for which we are very appreciative. I already recommended Grand Subaru and Sandy to a colleague who was shopping for a car for his daughter. It appears now that his daughter will have to wait for a new car, but I will not hesitate to recommend Grand Subaru again when the occasion presents itself. Overall, my wife and I had a great experience working with Sandy and with Grand Subaru. Our only regret is that we live too far away to have our new Subaru serviced by Grand Subaru. More

Almost painless purchase Brianna, was friendly, Knowledgeable and patient with me all through the purchasing process. Low price of new Forester was attractive and trade in wa Brianna, was friendly, Knowledgeable and patient with me all through the purchasing process. Low price of new Forester was attractive and trade in was what I expected it to be. Al was great in the finance department and Brian was helpful in agreeing to final price. More

Enjoyed our experience Mike Sinacola was helpful, transparent, and easy to work with, and we appreciated the low pressure environment at Grand Subaru. We highly recommend th Mike Sinacola was helpful, transparent, and easy to work with, and we appreciated the low pressure environment at Grand Subaru. We highly recommend this dealership. More

Great experience Great Customer Service. While we were looking around we were attended immediately. Very helpful made our purchase easier and went out with my new Suba Great Customer Service. While we were looking around we were attended immediately. Very helpful made our purchase easier and went out with my new Subaru Impreza. More

2017 Outback It was a very pleasant experience at Grand Suburu. Mr sales person, Mike, was very helpful and knowledge about the Suburu cars. I would highly recomme It was a very pleasant experience at Grand Suburu. Mr sales person, Mike, was very helpful and knowledge about the Suburu cars. I would highly recommend anyone interested in buying a car to ask for him. More

Relaxed buying No pressure buying here. Very helpful. Answered all my questions. Worked with my budget. Great customer service. No pressure to buy but offered to hol No pressure buying here. Very helpful. Answered all my questions. Worked with my budget. Great customer service. No pressure to buy but offered to hold the car I was interested in for a small deposit. More