Grand Subaru

What an exciting experience! My friend told me about buying a vehicle from Grand near Chicago. Being from the Detroit area, I have never shopped for an auto in another State. Wo My friend told me about buying a vehicle from Grand near Chicago. Being from the Detroit area, I have never shopped for an auto in another State. Working with Nealy in ordering and finally picking up the car was easy and there were no significant glitches. Nealy was particularly helpful in guiding my decisions regarding options for my new SUV. Even being picked up at Ohare by the dealer was amazingly easy. I love to tell the story of this adventure in car buying along with the fact I saved a significant amount of money. As an aside, when I asked a dealer in Michigan if they would match a price offered by another dealer, I was told "You are thinking about Grand in Chicago aren't you. We could never match their prices." What a wonderful story to repeat! More

New car purchase Dealing with Grand Subaru was like dealing with Subaru dealers years ago before they were well known. Let them know exactly what I was looking for an Dealing with Grand Subaru was like dealing with Subaru dealers years ago before they were well known. Let them know exactly what I was looking for and in a few minutes they found the exact car with the desired options and gave ne a great price without having to haggle. Much more laid back atmosphere than the hard sell some dealers still try to push. Found grand using the Sam's Club/Truecar auto buying service and grand beat their price. Have already recommended them to several people at work and will be back on the next new car hunt! More

Excellent car buying experience I just bought a Forester from this dealer and I had a very pleasant experience. Obviously they wanted to sell a vehicle and additional services, like I just bought a Forester from this dealer and I had a very pleasant experience. Obviously they wanted to sell a vehicle and additional services, like any other dealer, but I felt not pressured at all and I felt they were working well with me in the process. Martha Gibbons was very helpful: she started by asking what I was interested in and then explained the various vehicles, models and feature options, then we went on for a demo drive. Chris Czaja also was helpful answering a few questions and providing a straight forward negotiation, with no hassles or surprises. Brandon Metz was also very helpful in ensuring we had a thorough closing. Overall, I recommend this dealer. More

First no hassle buying experience! Using the Costco Auto Buying service for the first time made the car buying experience more enjoyable. Nealy, our internet sales person made the car b Using the Costco Auto Buying service for the first time made the car buying experience more enjoyable. Nealy, our internet sales person made the car buying process hassle free.with up front pricing information for our Forester with all the accessory options. This was our first car ever ordered with all the accessories desired. Once ordered, Nealy kept us informed along the way, as the car was built at the factory with a VIN number assigned and the expected delivery date. Our scheduled day to pick up our new car was a bit timely though Nealy and Al in finance made the process very straight forward. Nealy did a great job orienting us to our new Forester with all its accessories and technology. She took her time and answered all of our questions. We really appreciate how well Nealy works with all of the staff at Grand Subaru. Nealy truly made the car buying experience our best ever! More

Best experience ever I bought few new cars in my life to date. Every time before it was rather negative experience. This time however things looked differently. I found ou I bought few new cars in my life to date. Every time before it was rather negative experience. This time however things looked differently. I found out about this dealership through forum. Reached out through web site and did rest of the communication over the phone and email. The experience (and price) were so good that I rented a car one way and drove almost 6h to get my new car. It was well worth it! I was working with Sandy remotely and with Nealy onsite. Both are great even though I was a painful customer :) they had the car I wanted prepped when I arrived. But while there I decided to go with slightly better option, but the car wasn't ready. They jumped on it immediately. Even Nealy helped to clean interior prior to delivery. Already recommended the place to few people. Will definitely be back when the time for upgrade comes again. Thanks! More

Great Service Buying a new car is often a stressful situation. There are lots of questions and lots of information. Grand Subaru makes the experience as easy and st Buying a new car is often a stressful situation. There are lots of questions and lots of information. Grand Subaru makes the experience as easy and stress free as possible. I have already recommended the dealership to others. More

Amazing car buying experience! I contacted Grand Subaru about 2 months before the final purchase of my car, and they were great to work with. I dealt with Nicole who met with me to I contacted Grand Subaru about 2 months before the final purchase of my car, and they were great to work with. I dealt with Nicole who met with me to tell me more about the car as well as the dealership. I was considering the new car, but still had two months left on my current lease. There was no pressure from Nicole as she worked with me knowing my time frame. After two months, when I was ready to buy Nicole was very helpful and responsive. She was able to put me in the very same care I looked at originally. The experience was wonderful, as the staff is friendly and not pushy at all which is important when buying a car and making a big decision. More

Great Experience Even Though I Didn't Buy! Jeff was all around great. He was prompt in responding and answering all my questions and concerns. The type of service Jeff provides is what brings p Jeff was all around great. He was prompt in responding and answering all my questions and concerns. The type of service Jeff provides is what brings people back again. I would definitely recommend Grand and especially Jeff as the guy you want to work with. More

Great dealer Great service and pricing, worked with Nicole who was awesome. Pricing was by far best around and got me the car I wanted quickly. I would definitel Great service and pricing, worked with Nicole who was awesome. Pricing was by far best around and got me the car I wanted quickly. I would definitely recommend to anyone looking to purchase a Subaru. More

2013 WRX Limited Purchased a 2013 WRX limited from Grand Subaru on Saturday. What an amazing experience! My first purchase and it was super painless thanks to Mike Sin Purchased a 2013 WRX limited from Grand Subaru on Saturday. What an amazing experience! My first purchase and it was super painless thanks to Mike Sinacola!! Thank you Mike! More