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Grand Subaru
Bensenville, IL
3,882 Reviews
At Grand Subaru we provide the highest level of customer service, through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience, whether you are looking for a new vehicle, pre-owned vehicle, online specials, need parts or service, or would like information on Subaru products and services. Do not hesitate to call or email us.
Grand Subaru is centrally located in the Chicago area making it easy and convenient to get to, whether you are coming from Chicago, Elmhurst, Bensenville, Naperville, Lombard, Schaumburg, Countryside, or Arlington Heights. We are one mile off of I-290 in Bensenville/Elmhurst.
To make your purchasing decision easier Grand Subaru offers a large selection of New Subaru Models. Our New Car Inventory includes all the best selling models and trim packages. Whether you are looking for the Forester, Impreza, Outback, Legacy, Tribeca, WRX, or WRX STi, we have what you are looking for. Also, don?t forget to ask us about our great financing and leasing options. You can trust that Grand Subaru will professionally fit you into the automobile of your choice.
We pride ourselves in having one of Chicagoland's best selections of Pre-Owned Subarus whether it's a 5 year old Subaru Outback or a current model with low miles. We stock as many years and models possible, offering the widest selection of cars and trucks and ease of purchase. Our well-trained Certified Sales Staff is here to answer any and all questions you may have.
Grand Subaru's professionally managed Service and Parts Departments are open to accommodate you, whether for a quick oil change or for an extended service visit; and, as always, Grand Subaru offers competitive pricing for your automotive maintenance needs. Grand Subaru has Subaru Certified Technicians specifically trained to work on your Subaru. You will also receive a courtesy car wash. Knowing your car is in good hands is important.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,882 reviews
May 06, 2023
I would like to thank Lou and Al for a wonderful experience here at Grand Subaru. Growing up in a family who are huge Toyota and Lexus fans, it was challenging at first to explore other options, but experience here at Grand Subaru. Growing up in a family who are huge Toyota and Lexus fans, it was challenging at first to explore other options, but this team took the time to educate me on all Subaru has to offer and eventually I made my first Subaru purchase. Thank you for your time, patience, and enthusiasm - from all of the exchanged phone calls, to setting up test drives, and finally assisting me with my purchase. I truly appreciate your kindness, honesty, and support; not once did I feel pressured to make a decision. They effortlessly found the red car I’ve been searching for, and although I’ve only had my Subie for a few days now, I can already tell it was a great decision for my family and I. Thank you so much! More
by Deniz
Employees Worked With
Al Hassan, Lou Scapellato
May 03, 2023
I was very pleased with the quality and care i received at Grand Subaru but especially pleased with Mr. Hoen. Highly recommend going to him for any of your car needs. at Grand Subaru but especially pleased with Mr. Hoen. Highly recommend going to him for any of your car needs. More
by Brody Olszewski
May 03, 2023
We appreciate the friendly and helpful attitude! He was very honest and treated us fair! Felt no pressure! Definitely was a pleasure to work with! He was very honest and treated us fair! Felt no pressure! Definitely was a pleasure to work with! More
by Mhorst2100
Employees Worked With
May 03, 2023
Appreciated the friendliness, honesty and easy to work with. He went out of his way to make the financing and warranty come together. And we appreciated the other gentleman that helped him bring everythin with. He went out of his way to make the financing and warranty come together. And we appreciated the other gentleman that helped him bring everything together! More
by Mhorst2100
Employees Worked With
Brandon Metz, Al Hassan
May 02, 2023
Best Car Dealer in Town! As a new car owner Grand Subaru gave me the deal that I wanted. Ramon from sales was patient and kind in the whole process. Chelsey from financing wa As a new car owner Grand Subaru gave me the deal that I wanted. Ramon from sales was patient and kind in the whole process. Chelsey from financing was amazing and provided thorough explanation of the costs. Besides the 4hr transaction time, overall experience was nice. A few days after purchase, Grand Subaru team reached out to see how I was doing with my car. Will highly recommend this wonderful team of Grand Subaru! More
by cocuennie
May 01, 2023
Chris was great - we appreciate the no stress way of doing business. Buying a car is a big decision, so there is no need to rush imo. Seems like a great company ethic there, which is refreshing. doing business. Buying a car is a big decision, so there is no need to rush imo. Seems like a great company ethic there, which is refreshing. More
by D
April 27, 2023
This dealership really goes all out for giving the customer a positive experience when purchasing automobile. customer a positive experience when purchasing automobile. More
by Jeffe90306
Employees Worked With
April 26, 2023
We were treated with respect by everyone and we mean everyone we came in contact with. We have been buying cars for over 50 years and this was the best purchase ever. Our sales rep, Jorge, was the best! everyone we came in contact with. We have been buying cars for over 50 years and this was the best purchase ever. Our sales rep, Jorge, was the best!!! Al, the extended warranty person was no pressure. We did not feel like we were being "sold" anything. I told him that, and that he was the best sales person ever to try to fool us, or the best sales person ever because he wasn't trying to fool us. You can't fake respect. and that attitude must come from the top. More
by Lloyd & Toni M.
April 26, 2023
Absolutely amazing people and made the entire purchase super easy and simple. Will recommend everyone I know to visit them if they plan on getting a vehicle. super easy and simple. Will recommend everyone I know to visit them if they plan on getting a vehicle. More
by Carlosnunez1014
